1. dblazer's Avatar
    so today i notice with my phone the ringtone, text message and music sound just stop working
    01-03-2013 05:54 PM
  2. dblazer's Avatar
    can someone tell me what happen why did this problem occur an was it some tihng i did cause i never mess wit the setting every thing is stock on the phone
    01-03-2013 06:40 PM
  3. pmhgeneral's Avatar
    Do you have it on vibrate?
    01-03-2013 06:43 PM
  4. Kooosh's Avatar
    1. Check if you're on vibrate
    2. Restart or soft reset your phone
    3. Were you using the headphone jack prior to the problem? If so, try putting your headphones in and back out of the jack again. I've had the jack mess up my microphone before, so it's possible that it's doing the same to your speaker.
    01-03-2013 06:53 PM
  5. dblazer's Avatar
    no it not on vibration it just happen all of a sudden an been like this all day i tried to restart it pull the battery same problem, i dont want to reset the phone unless it my lost resort
    01-03-2013 07:13 PM
  6. rdubmu's Avatar
    Check the volume? Also check the ringtone
    Sent from my RM-820_nam_att_100 using Board Express
    01-03-2013 07:25 PM
  7. dblazer's Avatar
    i did all the basic stuff already, just dont know what else i can do now
    01-03-2013 07:40 PM
  8. pankaj981's Avatar
    Do you have the ringtone maker from Nokia installed?
    01-03-2013 09:13 PM
  9. dblazer's Avatar
    i had to reset the phone sound started back to work til the other day every other sound work except for the xbox music app stop working
    01-10-2013 01:19 PM
  10. BfnC's Avatar
    Did you try contacting T-Mobile support? They've been very helpful trying to help my wife with her infernal Android phone
    01-10-2013 01:29 PM
  11. crocobro's Avatar
    I had somewhat of a similar problem. My sound would go completely dead (no ringtones, no dial tone, nothing), but I was also having trouble getting my phone to save files onto the SD card.

    I ended up contacting nokia support via chat. They suggested a reset, which ended up fixing all of my problems. If you don't want to reset, try refreshing your phone by powering it on while holding volume down. That might do the trick without having to reset.
    01-10-2013 02:15 PM
  12. waazzupppp's Avatar
    This is actually something that @nokiacareus is working on with me on Twitter... I found that if I had notification sounds off, my music played fine... As soon as I brought the notifications to an audible level, the first one I would get would make Nokia Music, SoundTracker and every other music App (except Slacker?) drop sound. Exiting the App and starting it over helped temporarily, but I was back to skipping tracks as soon as the next email, text or phone call came in...

    @nokiacareus replied to me with the following: "This is something we are currently investigating. We'll share this with our team and let you know when we have an update."

    I found by silencing all incoming sounds while using Nokia Music and the others that the issue didn't happen. But everything must be turned off for this to work. It's ok for me since I usually only use it while working out, but it could be frustrating if you wanted to stream at your desk and still know you had a phone call without staring at the screen.
    01-10-2013 04:46 PM
  13. dblazer's Avatar
    thanks for the help, i end up just reset the phone to factory an every thing seem to be working for now
    01-11-2013 04:55 PM

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