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  1. ssapre's Avatar
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       #1  
    Any such phone for which a carrier has declared EOL, why cant Nokia update its firmware and continue to provide updates in future? My understanding is it can be de-branded if a carrier has stopped showing interest, they have declared its EOL and they have stopped selling a new handset !! Any thoughts?
  2. Dr_8820's Avatar
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    #2  
    As much as Nokia, Microsoft, and T-Mobile has me furious at the 810, the firmware update is all on T-Mobile...they simply aren't pushing it and instead are focused on the 521. Tomorrow I get my 4th 810, then they said I could switch phones...might have to leave the platform until Microsoft takes the carriers out of the software update scenario.
  3. Mystictrust's Avatar
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    #3  
    Screw T-Mobile, they've pissed me off with this move. There's no alternative mid-range Nokia at the moment (Lumia 521 doesn't count with no flash and half the ram, plus whatever else it's missing like nfc I think). That Nokia Catwalk rumor better be true, it better come to T-Mobile, and it better be at the very least have what the 810 did. So long 810 accessories... not that there were too many to begin with. Grrr.

    Okay. Is there evidence for a phone getting further updates after a carrier prematurely sends it to EOL? I mean really, it came out Nov 14th, what a ridiculously short 5 month tenure. If your understanding is correct, and it can be debranded and have updates directly sent to it, then that's great news. The thing is, this phone is SUPPOSED to be supported for 18 months - isn't that a guarantee from Microsoft? If updates no longer come in for this phone, it'll be time to blow up Microsoft, Nokia, and T-Mobile with complaints...
    L0KII and Pal2006 like this.
  4. Dr_8820's Avatar
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    #4  
    Quote Originally Posted by Mystictrust View Post
    If updates no longer come in for this phone, it'll be time to blow up Microsoft, Nokia, and T-Mobile with complaints...
    @tmobilesupport, @nokiacareus, @windowsphonesupport....I've been tweeting them everyday until they fix this problem or get me outta this phone.
    HeyCori and Pale Justice like this.
  5. metalchick719's Avatar
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    #5  
    Yeah, this sucks... All of this premature EOL news for the 810 makes me sort of wish I'd spent my money on an unlocked yellow Lumia 920 after all. I mean, considering this B.S., I might as well have gone with that, no?
  6. jgbstetson's Avatar
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    #6  
    Quote Originally Posted by Mystictrust View Post
    Screw T-Mobile, they've pissed me off with this move. So long 810 accessories... not that there were too many to begin with. Grrr....
    Roger that. I was really looking forward to a red shell. I'm losing hope here. Unless the catwalk is a stunner, I'll get used to paying more elsewhere for better hardware and better support.
  7. mky4b11's Avatar
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    #7  
    I would hope Nokia would continue giving us support :/
  8. al DERY's Avatar
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    #8  
    what a shame i was really happy with the phone but no support and no lte upgrade when the phone is capable looks like im moving on to nexus 4
  9. MattMamba2012's Avatar
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    #9  
    Quote Originally Posted by al DERY View Post
    what a shame i was really happy with the phone but no support and no lte upgrade when the phone is capable looks like im moving on to nexus 4
    lol Nexus 4 doesn't have LTE either
    eddieDOTexe likes this.
  10. metalchick719's Avatar
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    #10  
    Personally, I couldn't care less whether my 810 gets LTE. I'm fine with 3G/4G. What I want is the latest firmare like the 920 and other Lumias around the globe seem to be getting. That Storage Check feature looks like something everyone could use, and I don't want to get gypped out of it just because T-Mobile decided to EOL my phone prematurely.
    b23h, L0KII, MSFTisMIA and 1 others like this.
  11. Mr. Tofu's Avatar
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    #11  
    Yeah, I think I'm going to be tweeting them non stop. What a huge disappointment. Especially as the 810 is a solid phone. I think its had its fair share of quality control issues but I love this phone. But is it true that firmware support is entirely up to the carrier?
  12. Angry_Mushroom's Avatar
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    #12  
    This is annoying. I'll be paying my phone off long after it has been discontinued. This is rather disappointing. Catwalk had better be worth it! More to the point... better get that screen protector installed now if I do want it to last 2 years.
  13. Aztekker's Avatar
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    #13  
    After buying two new 810s in December, I also am very frustrated. Unless I pay it off early, I'll keep it for another 16 months. I like WP8, especially with the Nokia exclusives, but navigation on my old E7-00 is still better. Actually most things on Symbian Belle are better.

    That's why I just took delivery of a New Nokia 808 PureView.

    .02
  14. Guzzler3's Avatar
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    #14  
    Anyone have Balmer's and Elop's email address? Please PM me with them. I have an email waiting to be sent.
    Mr. Tofu and MSFTisMIA like this.
  15. ssapre's Avatar
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       #15  
    Quote Originally Posted by Aztekker View Post
    After buying two new 810s in December, I also am very frustrated. Unless I pay it off early, I'll keep it for another 16 months. I like WP8, especially with the Nokia exclusives, but navigation on my old E7-00 is still better. Actually most things on Symbian Belle are better.

    That's why I just took delivery of a New Nokia 808 PureView.

    € .02
    Oh yes, I am loving my Lumia 810 too. but there are ppl who can love it and use it with what all they get & there are other kind of ppl who wish that if there are improvements available by same manufacturer, it should be available for them (and I would certainly love to have the next updates for it, now am not sure if I would get anything). I tried to check with Nokia and they repeatedly say that its on carrier to test and approve any firmware updates.
  16. al DERY's Avatar
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    #16  
    Quote Originally Posted by MattMamba2012 View Post
    lol Nexus 4 doesn't have LTE either
    yes it does just root it read up on it
  17. ssapre's Avatar
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       #17  
    Quote Originally Posted by Guzzler3 View Post
    Anyone have Balmer's and Elop's email address? Please PM me with them. I have an email waiting to be sent.
    if its specific for 810, I think you would need TMO better :-)
  18. dainla's Avatar
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    #18  
    I don't think we can jump to the conclusion that they won't put out firmware update.
  19. Mr. Tofu's Avatar
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    #19  
    Yeah, we can't. But I just get the sinking feeling that that's the direction it's headed. I mean, dumping the 810 after 5 months. What would be the incentive to support it? Especially with their golden poster child iphone now available. I cautiously hope for the best but expect the worst.
    b23h likes this.
  20. MSFTisMIA's Avatar
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    #20  
    Quote Originally Posted by Mr. Tofu View Post
    Yeah, we can't. But I just get the sinking feeling that that's the direction it's headed. I mean, dumping the 810 after 5 months. What would be the incentive to support it? Especially with their golden poster child iphone now available. I cautiously hope for the best but expect the worst.
    Agreed. I almost feel like I should have either picked the 8X or chugged along with my Galaxy Nexus and gotten an unlocked 920. This is the one thing that I jumped to WP8 for...MSFT handling updates more directly. If they throw the 810 to the boneyards, I'm not so sure if I want to stay on the platform.
  21. dainla's Avatar
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    #21  
    Quote Originally Posted by MSFTisMIA View Post
    Agreed. I almost feel like I should have either picked the 8X or chugged along with my Galaxy Nexus and gotten an unlocked 920. This is the one thing that I jumped to WP8 for...MSFT handling updates more directly. If they throw the 810 to the boneyards, I'm not so sure if I want to stay on the platform.
    I won't. It's not worth it. I was a first week adaptor. I bought it outright for 500. To have a something worth that much that I purchased with the understanding their would be updates, well, that's a lot of money. I deserve more. We all do.

    I would expect Nokia or Microsoft to step up and get us the update.

    I don't trust T Mobile. All the phone companies are scum and they simply don't care about their customers. We're something to bleed. That's it
  22. dainla's Avatar
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    #22  
    And the 820 is getting an LTE update in Australia on Vodophone.
  23. MSFTisMIA's Avatar
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    #23  
    Quote Originally Posted by dainla View Post
    I don't trust T Mobile. All the phone companies are scum and they simply don't care about their customers. We're something to bleed. That's it
    ^ This. Someone posted a comment on WPCENTRAL this week that was funny yet sadly true: T-Mobile got hooked into the Apple breast and was too busy feeding to remember anything else.

    I was almost a first week adopter. I actually thought about returning my 810 a few times too during the 2 week grace period. But it grew on me and I kept it. I'm satisfied with the phone itself. It was the first phone I bought OEM accessories for in the past few years, and I've changed phones alot too.

    I still will keep my 810 after all. I've seen the quick EOL hook too, with my fav WP7 phone - Samsung Focus S. Both the 810 and Focus S are alike - solid, workmanlike, great performers. I didn't buy it for what it could do in the future but as a sign of belief in WP8 that I didn't have to fight as hard as I did with the Focus S for updates that MSFT said they would honor during the phone's life cycle. If MSFT screws us 810 owners over, that's it for me.
    Mystictrust, Dr_8820 and b23h like this.
  24. Mr. Tofu's Avatar
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    #24  
    Can MSFT bypass tmo and send us updates directly? What about the Nokia updates like storage check. Can Nokia push those directly or are they at the mercy of tmo? Yeah, if support for the 810 dries up, I am considering leaving the platform as well. It's just getting the middle child treatment and in the end, its the consumers who get shorted. Not only that, I'll be done with tmo. I've defended them and supported them and all we get is a big "I'm sorry, who are you?" No thanks.
    Mystictrust, L0KII and b23h like this.
  25. mky4b11's Avatar
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    #25  
    Quote Originally Posted by Mr. Tofu View Post
    Can MSFT bypass tmo and send us updates directly? What about the Nokia updates like storage check. Can Nokia push those directly or are they at the mercy of tmo? Yeah, if support for the 810 dries up, I am considering leaving the platform as well. It's just getting the middle child treatment and in the end, its the consumers who get shorted. Not only that, I'll be done with tmo. I've defended them and supported them and all we get is a big "I'm sorry, who are you?" No thanks.
    I been feeling the same. the 810 being eol'd makes me look forward to the catwalk or whatever. But at same time, I just barely had my 810 5-6 months and feel abandoned. Although I have grown to love the phone, I wouldn't mind going back to my android days of custom roms and being able to provide support yourself if you needed to as far as updates went. I do not miss the random crashes and horrid battery life though.
    I can only hope nokia/msft will keep supporting our phones.

    /rant
    Mystictrust and Dr_8820 like this.
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