This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?


Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 4 of 4
  1. cbarry1's Avatar

    4 Posts
    Global Posts
    8 Global Posts
    0 Post(s)
    0 Thread(s)

    I picked up an 820 about a week ago from ATT. The first 3 or 4 days I notifed I kept dropping calls. A LOT OF CALLS. I am talking about 75+ in 3 days. So I then notice my screen randomly turns on in the middle of a conversation. When you put your phone up to your ear, the front facing camera acts as a sensor and turns off your screen. Well, the screen will go off, then in the middle of a conversation the screen will turn on and won't turn off. I even try turning the screen off manually by pressing the side button, and this does not work. So, essnetially, my cheek keeps hitting the "end" button. I have to restart my phone everytime this happens. Even when I get off a call, the screen will fail to turn off, even if i do it manually or let the automatic timer kick in. I have tried everything to rectify the issue. So I took the phone back to ATT and got a second 820, and within the first 4 hours the screen won't turn off. I have been hearing a bout a lot of problems with the 920, and the battery isses with the 8X. I am stuck in a predicament right now. I might be forced into an Android phone due to the lack of options for replacement. I loved WP7, and I love WP8 as a mobile OS, but right now it is next to unusable. I should not have to restart my phone 4 or 5 times a day. I would not mind if this happened every once in a while, but this is my second 820 with the same problem.
  2. Reflexx's Avatar

    4,483 Posts
    0 Post(s)
    0 Thread(s)
    Was it doing this right away, or after you've doing something to it? Like put it in a case or put a screen protectors?

    It sounds like an issue with the proximity sensor going wacky.
  3. cbarry1's Avatar

    4 Posts
    Global Posts
    8 Global Posts
    0 Post(s)
    0 Thread(s)
    This was fresh out of the box with no apps downloaded. Its not a hardware issue, even though the screen won't go off when I press the side "sleep" button. I know this because I can still press down that same button to turn the phone off and on, but not turn off the screen. well, phone just went back and I got the 920. Hopefully I dont have the same issue. I stayed clear of the 920 because it is too big and heavy, I liked the small 820.
  4. jenraines's Avatar

    1 Posts
    0 Post(s)
    0 Thread(s)
    love my nokia lumia 820. however having big problems with screen sensor during calls. every call now within seconds i'm putting callers o hold, mute, dialling someone else, calling them on a second line, cutting them off. when calling Vodafone to report this and get phone changed (only had phone 6 weeks!) they had to call me back 6 times because my phone kept cutting them off. anyone else got these issues/

Similar Threads

  1. Problem with Gmail on my new Lumia 920
    By Roy Keren in forum Nokia Lumia 920
    Replies: 24
    Last Post: 03-28-2013, 05:11 PM
  2. On my second Lumia 920 now.
    By iphonemilk in forum Nokia Lumia 920
    Replies: 0
    Last Post: 11-22-2012, 07:33 AM
  3. On my second 920... display "auto triggering"
    By Jinxed1 in forum Nokia Lumia 920
    Replies: 16
    Last Post: 11-20-2012, 11:42 PM
  4. Calling Back the Dogs on My Nokia 920/820 Rants.
    By andrelamont in forum Upcoming & Rumored Windows Phones
    Replies: 35
    Last Post: 09-11-2012, 01:58 PM
  5. The S is going back
    By baseballbert in forum Samsung Focus S 4G
    Replies: 38
    Last Post: 11-29-2011, 09:52 PM

Posting Permissions