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  1. DaveWP's Avatar

    2 Posts
    So I was using my phone the other day with gloves when i dropped my phone. It was at this point I realised that it is actually a curse to be able to use gloves - gloves dont have as much grip as your fingers!

    Anyway, a drop from 3/4 feet has resulted in a cracked screen, an usable phone, and a very unhappy customer. My question is, does anyone have any experience of charges for such things? My options are to either send it to Nokia and get a quote, or send it to Tesco (my network provider) for a quote. Just wondered if anyone had experience of one being more expensive than the other?

  2. Daniel Ratcliffe's Avatar
    Retired Moderator

    2,944 Posts
    Global Posts
    4,600 Global Posts
    If you got it from TESCO, they would have had an 8/mth insurance policy... See what they say

    "Fortune cookie said: 'Outlook not so good'. I said: 'Sure, but Microsoft ships it anyway'."
  3. ToMTOm775's Avatar

    7 Posts
    Hi - see my post on another thread called 820 screen fail.. I've just had a quote back from tesco mobile to fix the screen for 51...
  4. DaveWP's Avatar

    2 Posts
    Unfortunately you can only take insurance out with Tesco at the time you purchase the phone. Really wish I had.

    Cheers for the info Tom, I rang Nokia care for a quote - they said they couldnt give me an accurate quote because they didn't have the replacement screens in stock yet, but said it would roughly cost between 150-200! Outrageous.

    I will send back to Tesco and hope they repair for the same cost as yours!
  5. Happyumbungo's Avatar

    1 Posts
    Can you claim for it on your home insurance?

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