This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

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Surface table meets Windows 10

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Before buying a Microsoft laptop, check out our pick for the absolute best

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We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

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Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. JoshuaShepherd's Avatar
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       #1  
    When I ring or people ring me they say they can't hear me properly, they say it sounds like I'm at the other side of the room, anybody else having the same problem? Hard reset my phone and it's still the same.

    Cheers
  2. ryanj04's Avatar
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    #2  
    Yeah I did at first, people said it sounded like I had them on speakerphone. But since the Portico update this issue has not been reported to me any longer.
  3. JoshuaShepherd's Avatar
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       #3  
    Okay, not got the update yet as in Australia, hopefully I'll get it soon!
  4. budney's Avatar
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    #4  
    By chance are you using a case? Silicone may be? I had similar issues, but it was the case I was using covering up the mic. :-/
  5. vingengo's Avatar
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    #5  
    I actually think that call quality is superb. It is one of the reasons I tell people why I got this phone.
  6. JoshuaShepherd's Avatar
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       #6  
    I have a case on yeh, maybe that's why, cheers. I'll give it a try without one on
  7. James8561's Avatar
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    #7  
    make sure nothing cover those speaker holes near the micro USB
  8. JoshuaShepherd's Avatar
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       #8  
    though my case has holes in all the relevant places, I took it off and apparently it sounds normal now, hallelujah! hope I don't drop it
  9. sce_aux's Avatar
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    #9  
    hey folks. my wife has a 820.

    call quality is TERRIBLE. sounds like she's holding the phone at arms length most of the time. like she's fading/cutting in and out.

    i'd initially thought it's her gel cover, but she'd be carrying the phone without a cover the last few days, and it's been the same.
  10. wonderwhynot's Avatar
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    #10  
    I am having the same issue. I bought a phone and people can't hear me.
  11. Perus's Avatar
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    #11  
    I've also experienced this and it seems to happens mostly on calls which starts on 3G and due to bad reception forces the phone to handover to 2G...
  12. Laur3ns's Avatar
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    #12  
    I had the exact same issues with cutting out/fading/numb sound. I was about to think about getting another phone, returning it for repair, etc.
    The Portico update fixed it, which became available a couple of days ago.

    I verified that the issue was only occuring on normal phone, not on headset, not on speaker phone.
    You can only hope you get the update soon, or bring back your phone and get a new one (hoping it ships with the update already installed).
  13. Narr's Avatar
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    #13  
    Quote Originally Posted by JoshuaShepherd View Post
    though my case has holes in all the relevant places, I took it off and apparently it sounds normal now, hallelujah! hope I don't drop it
    If you do drop it it's another 20/$20 for a shiny new wireless charging case so not so bad; I look at it that most cases don't protect the glass so if the shell is damaged they are readily available.

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