1. swissTJ's Avatar
    Hoping that I'm an ***** - when making or receiving calls I can only hear the other end when I hit the 'speaker' button - they can hear me, apparently, so have I set something inadvertently, or is the internal earhole speaker faulty? Any help would be greatly appreciated! TJ
    01-14-2013 07:12 AM
  2. jiayit's Avatar
    From what you described, it seems that the internal ear speaker is faulty. Have you tried turning up the volume, sounds dumb but you may have accidentally set to 0 lol..
    01-14-2013 07:22 AM
  3. swissTJ's Avatar
    yup, tried that, but thanks anyway! There is a very very faint hum/buzz/white noise but that's all.
    01-14-2013 10:23 AM
  4. sistah's Avatar
    I'm having exactly the same issue. Like you checked the volume etc but all seems fine. Did you determine if it was a faulty handset or is there a setting i can alter?
    thanks,
    01-17-2013 07:51 AM
  5. virtualfat's Avatar
    I have the same problem...
    01-24-2013 05:42 PM
  6. Artov's Avatar
    Yes I too can only use speakerphone. Cannot turn it off and cannot get any help on how to activate or deactivate it.
    Only Microsoft.....
    02-25-2013 09:41 AM
  7. wolfgang keth's Avatar
    its a fault with your phone . Get it checked at nokia car center . Or call them on the help line
    02-25-2013 12:16 PM
  8. Richard Franc's Avatar
    I have an 820 also, same problem - the other person can hear me perfectly, however
    I cannot hear the other person unless on speakerphone.
    I checked all my settings - it's not a me problem, it's a phone problem.
    06-01-2013 09:34 PM
  9. Lex Strahorn's Avatar
    Same problem on four phones already! first an 820, second a replacement 820, then a 928, and now the replacement 928!
    I bought the insurance and the Verizon place wants me to pay for the next one. Screw that I will be getting something else if they push that crap.
    10-22-2014 06:59 PM

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