Hi! I'd like to ask for some opinions and suggestions about my current problem.
Currently, my Lumia 820's screen, I suspect, is having some problems.
One example is that there's a 20% chance whenever I unlock my phone that I can't use the touchscreen for 10 seconds. I can press all the other keys (eg. volume, lock, camera), but the touch input on the screen itself doesn't work (eg. swiping, home button, etc.)
Another problem is that the three keys on the touchscreen (home button, back, search button) don't light up anymore. I wouldn't really mind, but due to this, I suspect that my screen has a defect.
Also, I had a serious crash two days ago where my phone got stuck in settings and I couldn't do anything. Touchscreen, other keys, nothing worked..... I had to remove the battery.
So, I'm wondering whether I should send it in for warranty, or all of these problems are normal?
Currently, my Lumia 820's screen, I suspect, is having some problems.
One example is that there's a 20% chance whenever I unlock my phone that I can't use the touchscreen for 10 seconds. I can press all the other keys (eg. volume, lock, camera), but the touch input on the screen itself doesn't work (eg. swiping, home button, etc.)
Another problem is that the three keys on the touchscreen (home button, back, search button) don't light up anymore. I wouldn't really mind, but due to this, I suspect that my screen has a defect.
Also, I had a serious crash two days ago where my phone got stuck in settings and I couldn't do anything. Touchscreen, other keys, nothing worked..... I had to remove the battery.
So, I'm wondering whether I should send it in for warranty, or all of these problems are normal?