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  1. Farhaan Haque's Avatar
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       #1  
    I recently bought a nokia lumia 820 on 8 may but soon i m facing some problems with it. My whats app is not working. even though i tried reinstalling it several times but d problem is dat it keeps on showing not connected in d settings option. N viber i cant even connect to it. same goes for we chat as well. I cant send any message to my friends on whats app n neither can dey. Even though dey can see dat i m in whats app. Another problem is with my datacable. My laptop does not recognise it. i m using a dell studio laptop with windows vista. But whenever i connect it through d datacable the installation process is not complete. they ask me a cd in order to continue to install it but i havent received any cd with my phone. I tried asking a nokia person frm where i bought it but it was of no help. So plz help me soon. i m frm guwahati, assam-781022
  2. Vaibhav Chauhan's Avatar
    Developer

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    257 Posts
    #2  
    You need install "Windows Phone desktop app" to connect your phone to pc. It works with windows 7/8, i'm not sure about vista.
    & You can access the internet but these chat apps not working is very wierd.
    Password Generator | Password Generator+ | Easy Shortcuts! | Secure Chat | Night Clock

    FLY OR DIE.

    Current Devices: Nokia Lumia 820, Lumia 620
  3. WanderingTraveler's Avatar

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    #3  
    Hmm. Try a soft reset and see if it solves the problem. (volume down + power button until screen turns off)

    Also, you shouldn't need to install the WP app to connect your phone to PC. Nor should you need a CD to install the necessary drivers.
    Reviver of Forum Games! I'm TheWPCTraveler over on Nintendo Life, as well. You'll also find me over at gamrConnect as well, because I like numbers.

    3DS Friend Code: 1779-1560-3109 | NNID: TheWPCTraveler
    Devices: Lumia 630, ASUS T100, Nintendo 3DS XL.
    Now Playing: Conception II: Children of the Seven Stars [3DS]
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  4. Vaibhav Chauhan's Avatar
    Developer

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    257 Posts
    #4  
    ^ this is what everyone says, but my 820 and 620 none worked before installing the desktop app. Just saying.
    Password Generator | Password Generator+ | Easy Shortcuts! | Secure Chat | Night Clock

    FLY OR DIE.

    Current Devices: Nokia Lumia 820, Lumia 620

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