Lumia 820 dust under screen and display problems hardware or software reason ?

h2k2016

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Mar 10, 2015
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Is the second time when the display show this lines and colors, I watched 1 video on internet explorer browser via youtube and the screen turn off and when i power up it show me this lines and pixels... to "repair" the problem i was needed to remove the battery and now is fine.
Warranty will replace the phone for dust under screen and this second problem with display?

IMG-20150524-WA0004.jpg
IMG-20150524-WA0005.jpg
 

xandros9

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It might replace it for the dust, depending I guess.

That display thing might just be a once-in-a-while mess up on the phone's part, so i wouldn't think much of it unless it becomes a frequent occurrence. I think it'll be more likely to be something that's fixable via warranty then.

Over its almost-two-years in service, my 920 has had the rare serious crash like that or whatnot every so often, but its still working OK.
 

Elitewolf

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That happened to mine before as well but only once. It triggered for me when I was watching a youtube video in landscape and then rotated the phone to portrait.
 

h2k2016

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the guy from office said that is a hardware issue, and now i need to wait 15 days for service inspection. I will inform you guys if they replaced my phone or not.
 

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