1. xFalk's Avatar
    Does anyone else have an 822 with a rattling noise?

    Mine has a small rattlling sound at the top of the phone and I can't figure out what it is. I take out the battery, the SD card and the SIM card and it still does it. I thought it might be the card container but when I hold that down and shake the phone I still hear the rattle. Kinda sounds like it is behind the camera or right above it. The rattle is actually loader and more pronounced when I have the back off and the battery and cards removed. The phone works fine except for the occasional lockup or reboot (where's that damn update?). The rattle itself isn't enough to make me want to go through the warranty hassle but it is a bit annoying at times, particularly when I have the phone to my ear during a conversation.

    Any ideas?
    01-25-2013 12:04 AM
  2. ryknown's Avatar
    YES! It's so annoying. I've been to multiple VWZ stores and every single one I've held rattles. The VWZ reps even said they heard it too!
    Here's another post on this topic: Rattle

    I've had four replacements now - they all rattle. I think it is from the brass connectors underneath the back plate. These would allow the phone to have the wireless charging and near field communication.

    I'm contacting Nokia about the issue tomorrow. Here's their North America number if you'd like to contact them too - 888-226-6542 (when calling from Canada) or 888-665-4228 (from North America).
    01-25-2013 01:29 AM
  3. silentspeedz's Avatar
    My phone rattles too. My best guess is those little gold buds next to the battery that help support the back cover. You can see them when you take off the back cover, its near the sides. Im not sure if we're talking about the same rattle sound though, mine is pretty soft and can be only heard when its really quiet in the room. Out of maybe 8 or 9 gold buds, i think only 1 or 2 is rattling when i put the cover back on. Try shaking the phone with your back cover off and youll notice the rattles coming from them.
    01-25-2013 01:31 AM
  4. xFalk's Avatar
    Oops! I didn't see the other thread. At least its not just my phone. I guess I'll just deal witht for now. I don't want to go though the hassle of getting a replacemnt and then that one having the same rattle. Not worth it to me. Thanks for the responses.
    01-25-2013 08:21 AM
  5. willied's Avatar
    Does anyone's back cover ever creak? Mine does sometimes and it's quite annoying.
    01-25-2013 08:39 AM
  6. xFalk's Avatar
    Don't have the creaking problem.
    01-25-2013 09:43 AM
  7. John D II's Avatar
    The rattling sound is the wireless charging contacts under the backplate. Ours did this prior to installing the wireless backs. Now they dont. Its not really that loud, but if it bothers you, put a small thin piece of cardboard over the four unused contacts prior to putting your backplate on. "problem" solved.
    01-27-2013 11:59 AM
  8. xFalk's Avatar
    The rattling sound is the wireless charging contacts under the backplate. Ours did this prior to installing the wireless backs. Now they dont. Its not really that loud, but if it bothers you, put a small thin piece of cardboard over the four unused contacts prior to putting your backplate on. "problem" solved.
    It's definitely not those 4 prongs that are rattling. The noise comes from behind the camera area. Regardless, I tried the cardboard thing and it didn't help. Thanks though.
    01-27-2013 04:25 PM
  9. db4williams's Avatar
    Mine creaks and buzzes like a mofo. I really like my 822 but the creaks and buzzing is highly annoying. It makes it feels really cheaply made. The buzzing noise is heard when my phone vibrates. So when I am in a meeting at work and my phone vibrates to alert that I have a text or incoming call, the whole room hears it plain as day. Not discreet at all and very embarrassing. Anybody have the buzzing issue too?
    01-29-2013 10:04 AM
  10. xFalk's Avatar
    No buzzing, just the rattle.
    01-30-2013 09:22 AM
  11. juststart's Avatar
    Isn't this just the camera lens rattling? I think this is typical of most cell phones.
    01-30-2013 11:38 AM
  12. ozzman0830's Avatar
    It's your sim card. Pull the little drawer out and stick a piece of paper (folded in half) on top of the card and slide it back in. Fixed my rattle completely! The buzzing is the power button losing some of the tension... you can wiggle it a bit and notice it's loose. Have someone call you with the phone on vibrate. Pick it up and place your finger over the button and the buzzing goes away. It's quite frustrating and there's no fix for this that I can think of other than a cover.
    01-31-2013 10:19 AM
  13. ryknown's Avatar
    Pulled out the sim card holder and held the brass touch points for the wireless charging and the other set without a back on the phone... Did not rattle. Added wireless charging back and it rattles - did not install sim card holder. It's the brass thingies on my phone. On my sixth replacement since the last one I received did not rattle but suffered from randomly locking up and shutting down.
    01-31-2013 06:59 PM

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