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  1. agnimidhun's Avatar
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       #1  
    Hi Guys,

    I am from Mumbai, India. I got a Nokia Lumia 822 White via eBay. I was very impressed with the phone. But I am unable to connect to 3G (Vodafone) and neither is the outgoing SMS working. I found that the phone was updated to the "Portico" version. As evident from the various forums, this update has disabled the outgoing SMS in countries other than US. I planned to reflash to a lower version, but now Nokia seems to have restricted the access and I am unable to download the RM-845 image using NaviFirm. I tried hard and soft resetting the phone many times.

    Has anybody faced issues connecting to internet on 822 outside US ?

    1. I tried the "Access Point" app. But it does not work. There is one APN (called "Vodafone") and it says that it is is "inactive". When I long press and activate it, it goes back to the "Settings" menu. When I recheck from the "Access Point" Menu, the APN is still "inactive". Added a new APN, but that too sticks to being "inactive". No APN seems to be active any time.
    2. I tried setting the various options in "Highest Connection Speed". That too did not work.

    Flashing to the Old Image :
    1. Is there a way to retrieve the initial image bypassing NaviFirm? Nokia seems to have restricted the image download. So I get the "com.nokia.posti.server.caresuite.webservice.UnauthorizedFault error when I connect via NaviFirm. I read that I will need Nokia Online account. But where do I login ? Also I read that only latest images are provided by Nokia. Can anybody share the original image for Lumia 822 White (the one before "Portico" update)?

    New Updates for Lumia 822:
    1. I read that some people got updates for Lumia 822 recently (29th April 2013). I tried checking for mine but my phone says it is updated. Is this the update after "Portico" or "Portico" itself (may be they are getting it late. If is the one after "Portico", I will wait for it. Hopefully that should solve some the issues.

    I love the phone. But without 3G and the SMS functionality, it is a brick .

    Thanks for the help,
    Midhun
  2. pankaj981's Avatar
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    #2  
    The update is post portico. Have u set the region to India or is it US?
  3. agnimidhun's Avatar
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       #3  
    The version of my phone is : 8.0.10211.204. If the update is post portico, may be that will fix the issues.

    The region is set to "United States". The language, Regional format and Browser language are all set to US.
  4. Rahul Hadgal's Avatar
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    #5  
    Hi,

    I have Nokia Lumia 822 Black, can you provide links to OS (pre-portico) to download and flash.
    Thanks in advance.

    Rahul
  5. STREKOZZEL's Avatar
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    #6  
    Look at this post
  6. pankaj981's Avatar
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    #7  
    Quote Originally Posted by agnimidhun View Post
    The version of my phone is : 8.0.10211.204. If the update is post portico, may be that will fix the issues.

    The region is set to "United States". The language, Regional format and Browser language are all set to US.
    Change everything to India
  7. WP8addict's Avatar
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    #8  
    it doesn't mater what region, date or language you choose......If you are not using "verizon wireless sim" then you wont be able to send SMS or even use 3G and 4G services because verizon locked some services with their CDMA network settings inside the rom. It doesn't matter if you have installed "Access Point" app or not coz that app doesn't work in 822.

    Yes, you can use 2G internet services (EDGE) and 2G network services with any GSM sim in the world because 822 is never locked for GSM sim usage in the first place. But you have to understand this "ITS A CDMA MOBILE"
  8. agnimidhun's Avatar
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       #9  
    Thanks STREKOZZEL for the links. I am downloading the files now. I will flash it over the weekend.
    pankaj981 - I tried setting all to India as soon as I saw your first message. But it was of no use.
    WP8addict - Thanks for the information. I understand that Verizon has tied the firmware with its network. Do you think it should at least work with the initial firmware (the one previous to portico)?
  9. WP8addict's Avatar
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    #10  
    Quote Originally Posted by agnimidhun View Post
    Thanks STREKOZZEL for the links. I am downloading the files now. I will flash it over the weekend.
    pankaj981 - I tried setting all to India as soon as I saw your first message. But it was of no use.
    WP8addict - Thanks for the information. I understand that Verizon has tied the firmware with its network. Do you think it should at least work with the initial firmware (the one previous to portico)?
    Yes it will work with the .0003 firmware, it is the version which Nokia used to test 822 when it was in prototype (it is the first firmware for 822). Although i doubt that you would be able to flash it using "Nokia Care Suit".

    I didn't want to say this before (coz i don't want to speculate). I heard that there's gonna be a major firmware update releasing by May 3rd week for 822 (before the release of 928). Many people are facing heck of problems with 822 and Verizon Wireless is facing a lot of criticism. They are afraid that its gonna effect upcoming 928 sales, so they want to fix all the major issues with 822 before the release of 928.
  10. agnimidhun's Avatar
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       #11  
    Quote Originally Posted by WP8addict View Post
    Yes it will work with the .0003 firmware, it is the version which Nokia used to test 822 when it was in prototype (it is the first firmware for 822). Although i doubt that you would be able to flash it using "Nokia Care Suit".
    Oh. I was am planning to try flashing as per the steps here. Has anyone tried flashing it so and been successful? If it is not possible via "Nokia Care Suit", what is the other way ?

    Quote Originally Posted by WP8addict View Post
    I didn't want to say this before (coz i don't want to speculate). I heard that there's gonna be a major firmware update releasing by May 3rd week for 822 (before the release of 928). Many people are facing heck of problems with 822 and Verizon Wireless is facing a lot of criticism. They are afraid that its gonna effect upcoming 928 sales, so they want to fix all the major issues with 822 before the release of 928.
    I would say that is a wonderful news. I did not get the "small" post-portico update on to my phone yet . Not sure how to force it. And in that case, not sure whether this speculated update will arrive on my phone.

    Thanks !
  11. pankaj981's Avatar
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    #12  
    Goto settings > phone > turn off international assist, that should solve sms issues. Once that works, i would suggest manually entering the apn for your service provider in the access point app, set highest connection speed to 3g/4g and restart
  12. agnimidhun's Avatar
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       #13  
    Hi,

    I downloaded the firmware and tried flashing via NCS. But as soon as I connect the phone and click Retry while pressing the "Power" and "Volume Down" buttons, I get an error message from NCS - "Message Send Failed". Also, the phone has a Lightning + Cogwheel symbol on for quite sometime now (~20 mins). I am not sure what to do next. If I remove the battery and try to re-flash, should that work ?

    I tried the suggestion here. But my Windows 7 laptop seems to be fine with the Drivers as I can see "WinUSB Device".
  13. STREKOZZEL's Avatar
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    #14  
    Try to select "No connection" in top left menu.
  14. WP8addict's Avatar
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    #15  
    Quote Originally Posted by pankaj981 View Post
    Goto settings > phone > turn off international assist, that should solve sms issues. Once that works, i would suggest manually entering the apn for your service provider in the access point app, set highest connection speed to 3g/4g and restart
    Naa.....this doesn't work, tried it ages ago......gave it one more try now, doesn't work :(
  15. agnimidhun's Avatar
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       #16  
    Hi Guys...

    I am almost there but not there :(. I am unable to get the NCS hook on to the phone. I tried with a Windows XP PC where the above error does not occur. But the phone boots successfully and NCS asks me to retry. I tried many times. What is the trick that I am missing ? I tried doing as per the post in wpcentral for flashing L920. I also tried what NCS says on the phone. Both dont work for me :(

    Any help is appreciated.

    Thanks.
  16. agnimidhun's Avatar
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       #17  
    Guys,


    I downgraded and I got it workingggggggggggggg :D :D :D

    - Outgoing SMS - check :)
    - 3G services - check :)
    - APN configuration - check :)

    All is perfect in the world now :P

    The trick with hooking NCS with the phone was to keep holding the Volume Down and Power button for a bit more long time. Not to release just once the vibration is felt. I felt a second vibration as I kept holding them and then the flashing started :)

    Thanks a lot guys ! I have now kept the Updates set to off. I will update only if Nokia has fixed all the issues. Or else I am happy with this :)
  17. pankaj981's Avatar
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    #18  
    Quote Originally Posted by WP8addict View Post
    Naa.....this doesn't work, tried it ages ago......gave it one more try now, doesn't work :(
    this trick works for the 8x so thought it might work with the 822, never mind i m glad its working for you now.
  18. thinkdan's Avatar
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    #19  
    I couldn't get data to work either using an Airvoice Wireless microSIM. I downloaded the access point app but to no avail, so I flashed the phone back to the original firmware and everything works perfectly now. The process was actually quite simple.
  19. Victor Milis's Avatar
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    #20  
    Quote Originally Posted by agnimidhun View Post
    Guys,


    I downgraded and I got it workingggggggggggggg :D :D :D

    - Outgoing SMS - check :)
    - 3G services - check :)
    - APN configuration - check :)

    All is perfect in the world now :P

    The trick with hooking NCS with the phone was to keep holding the Volume Down and Power button for a bit more long time. Not to release just once the vibration is felt. I felt a second vibration as I kept holding them and then the flashing started :)

    Thanks a lot guys ! I have now kept the Updates set to off. I will update only if Nokia has fixed all the issues. Or else I am happy with this :)
    can you get the 3G working? or only EDGE?

    thanks
  20. thinkdan's Avatar
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    #21  
    Quote Originally Posted by Victor Milis View Post
    can you get the 3G working? or only EDGE?

    thanks
    3G and HSPA works fine in mine. Using an Airvoice Wireless microSIM.
  21. Amresh Raj's Avatar
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    #22  
    hi there,i want to downagrade my 822 to the 003 FW, could you please provide me the link for NCS, all the ones i download ask for a password, please help at he earliest using 882 brick right now :(
  22. STREKOZZEL's Avatar
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    #23  
    For working NCS in online mode:
    Download this usergroupsconfiguration.cfg file and replace it in
    C:\Program Files (x86)\Nokia\Nokia Care Suite\Multi Software Updater 5.0
    and
    C:\Program Files (x86)\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0
    When prompted for a password, select "CareSuite External".
    But this trick allows to download only the latest firmware.
    Last edited by STREKOZZEL; 05-14-2013 at 08:30 AM.
  23. agnimidhun's Avatar
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       #24  
    Quote Originally Posted by Victor Milis View Post
    can you get the 3G working? or only EDGE?
    3G works pretty fine. It is smooth. No issues at all.

    Quote Originally Posted by Amresh Raj View Post
    hi there,i want to downagrade my 822 to the 003 FW, could you please provide me the link for NCS, all the ones i download ask for a password, please help at he earliest using 882 brick right now :(
    Refer to the steps at Download Official Nokia Firmware Even Without Navifirm+ | BlinkThinks in Binaries to get the Nokia Care Suite working. Remember NOT to check the "Launch Nokia Care Suite" once the installation is done (also mentioned in the post above).
  24. 5rie's Avatar
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    #25  
    Im also having trouble with the flash kick -off, which version of NCS are you using
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