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  1.    #1  
    I've gotten a few complaints from people I have spoken to using my Lumia 900 that there is an echo when they hear me...Mind you to me they sounds loud and clear but apparently on their side I sound like my voice is echoing

    anyone else xperience this??
  2.    #2  
    I've just tested this from my wifes iPhone, here are the results


    left myself a VM and my voice was clear

    the other person on the phone hears me clearly

    I hear them clearly

    when they speak, THEY hear an ECHO


    so far every called has experienced this when they call me...don't know what it could be, maybe the connection?
  3. kmsridhar's Avatar
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    #3  
    Quote Originally Posted by krayziehustler View Post
    I've just tested this from my wifes iPhone, here are the results


    left myself a VM and my voice was clear

    the other person on the phone hears me clearly

    I hear them clearly

    when they speak, THEY hear an ECHO


    so far every called has experienced this when they call me...don't know what it could be, maybe the connection?
    I have the same issue with the phone. With all of them that i have spoken so far, they say the same thing ;)
  4. kmsridhar's Avatar
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    #4  
    If the call volume is more than 7 out of 10 then, you ge the echo. I don't know whether the issue is common across all the devices.
  5.    #5  
    Quote Originally Posted by kmsridhar View Post
    If the call volume is more than 7 out of 10 then, you ge the echo. I don't know whether the issue is common across all the devices.
    i JUST found that out though..i wish more people would comment on this...

    i've had 2 Lumias and both exhibit this, though 1 was worse than the other
  6. jfreiman's Avatar
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    #6  
    I am having people tell me the same thing. Echo's being heard by the other caller.

    I am very disappointed. I would have hope Nokia had learned it's lesson with the Lumia 800.
  7.    #7  
    Quote Originally Posted by jfreiman View Post
    I am having people tell me the same thing. Echo's being heard by the other caller.

    I am very disappointed. I would have hope Nokia had learned it's lesson with the Lumia 800.
    i found that by lowering the volume on my end the echo goes away
  8. headward's Avatar
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    #8  
    I have the same issue and resolved it with turning down the phone below a volume level. When calling another Lumia 900 we both had the issue. I don't know if every 900 is effected. I did find if I use a headset(mine was a wired one) the issue doesn't reproduce.

    This is only affecting my black 900. My cyan 900 is fine. When the black 900 calls the cyan 900 we both have the echo on both ends. My echo sounds very robotic as well.

    Very odd and very annoying.
  9. bevt's Avatar
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    #9  
    I rebooted and it was gone. Software?
  10. ucoswal's Avatar
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    #10  
    My wife's Lumia has the same problem. Every time she calls me I hear that annoying echo. I can't even finish the conversation because the echo is so obnoxious. This is a serious flaw that Nokia needs to address. I even updated her phone with the new Nokia patch and it isn't fixed. I had her turn down her phone's call volume to 9/10 and that did the trick. It's like the phone's mic is too sensitive or something.
  11. RiseAgainst94's Avatar
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    #11  
    Likewise, echo evident.
  12. bevt's Avatar
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    #12  
    My husband and I both got Lumia 900s Monday. Anytime I talked to him I had this horrid feedback/echo. We thought it was my phone. We decided to test both phones talking to other people. As it turns out everyone he talked to (mobile or land line) heard a horrible feedback/echo. We returned his phone and the new one doesn't seem to have the problem.

    It's true that the microphone can pick up the other person's voice if you have your volume too high (above 7) but that's not the same thing as the feedback/echo issue that some have experienced.
  13.    #13  
    Quote Originally Posted by BevT View Post
    My husband and I both got Lumia 900s Monday. Anytime I talked to him I had this horrid feedback/echo. We thought it was my phone. We decided to test both phones talking to other people. As it turns out everyone he talked to (mobile or land line) heard a horrible feedback/echo. We returned his phone and the new one doesn't seem to have the problem.

    It's true that the microphone can pick up the other person's voice if you have your volume too high (above 7) but that's not the same thing as the feedback/echo issue that some have experienced.
    correct, my first phone had the feedback problem...my second one is normal and keep my volume at 7 or so and all is good
  14. bevt's Avatar
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    #14  
    I'm frustrated because I couldn't talk to anyone today with the volume down to 6. I can't hear them and they hear themselves echo. :mad:
  15. davep1982's Avatar
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    #15  
    I've only heard one echo when calling my mother so far. Every other phone I've had I heard it every third pr fourth call. I'm on AT&T and she's on Verizon with a 4s. I wonder if the differences in spectrum are the culprit rather than the phone itself.
  16. KingCrimson's Avatar
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    #16  
    Has anyone tested full volume on other phones(iPhone, GS II)?
  17. LawnPaul's Avatar
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    #17  
    I believe this is a network issue
  18. marcuscb's Avatar
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    #18  
    I have had my Lumia 900 for about a week. My wife alerted me that when I called her that she could hear me fine, but that when she talked she heard a terrible high pitched echo. After I began asking other people who called me on my cell phone about the echo, I learned that they were having the same problem. I am really frustrated. This is a great phone, but I can't continue to use it with this flaw. Everyone I talk to is complaining. Turning down the volume reduces the problem but it does not go away. I can't help but think that this is a hardware and not a software problem. Does anyone know what Nokia is doing to fix? Unfortunately, I am going to have to return this phone.
  19. mmaheshwary's Avatar
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    #19  
    This seems a different problem, but when I put my lumia on speaker the phone outputs an echo of my own voice when talking. Is that normal?
  20. stendec81's Avatar
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    #20  
    Yes...I'm having the same problem as well.

    • When I'm on the phone using the built-in earpiece, the other individual hears their own echo.

    • On my end, I hear no echo and the call is clear.

    • When using the speaker-phone feature the echo ceases.

    • Phone volume levels during conversations were set at 10.

    • I called several different phones on various carriers (including land lines) and all produced an echo.

    • I checked the sim card and made sure it was clean and installed correctly

    • By reducing the phone volume down to 6 during conversation, I was able to eliminate the echo for the most part. Above that level and echo returns.

    • I believe that the mic near the headphone jack is picking up the conversation from the earpiece when the volume is set above 6, creating the echo on the other end. Again, never on the Nokia's end.

    This phone has two mics. View this link: http://www.nokia.com/us-en/support/p...900/userguide/

    I think that's the problem.
    Last edited by stendec81; 04-18-2012 at 11:36 PM.
  21. svaldera's Avatar
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    #21  
    May try a replacement of device at location of purchase. Have not experienced on mine.
  22. howard.kerr's Avatar
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    #22  
    I am sure the above post is correct - I have had the same problem since I got my Lumia 900 - that is the person you are talking to can hear themselves. I did a test with my brother by putting my finger over the top microphone and it was better. I have since covered it up with some insulating tape and the problem seems to be much improved. As this mic. is so close to the earpiece speaker it would seem that it is picking up the called persons voice and that is what they hear as an 'echo'. Turning the earpiece volume down is consistent with reducing the problem as the lower sound level is not being picked up so much by the microphone. I dont know if there is any particular down side to covering this mic. up but it does not seem to impact people being able to hear me (from the main mic. at the bottom of the phone). I think there was probably a clever idea by Nokia to use 2 mic.s to reduce noise, but it seems to have had an undesired side effect. Nokias response was just to make sure latest software update, reboot and then book a repair this is not the problem it looks like a design fault but one that can be eased by a sticking plaster (literally) solution.
  23. zorbatron's Avatar
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    #23  
    Solved it!

    I tried lowering my volume to 6, other caller noticed echo almost gone. Took off my silicone gel cover, echo was completely gone. Put volume back up to 9, with no cover, still no echo. Had caller hang up and call me back, NO ECHO.

    For my Lumia 710, the issue was the case I bought for it, made of thermoplastic polyurethane (TPU). It's a plastic and silicone material hybrid, kind of a hard gel with an argyle pattern, smoke color. I bought it on eBay. Seems to protect well, but the echo thing makes it useless. My daughter has the exact phone and has never had echo issues, but uses a Nokia Lumia 710 D3O Gel Skin - Purple, which we bought from the T-Mobile store. It actually feels more like rubber.
  24. Smyrna5's Avatar
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    #24  
    Quote Originally Posted by howard.kerr View Post
    I am sure the above post is correct - I have had the same problem since I got my Lumia 900 - that is the person you are talking to can hear themselves. I did a test with my brother by putting my finger over the top microphone and it was better. I have since covered it up with some insulating tape and the problem seems to be much improved. As this mic. is so close to the earpiece speaker it would seem that it is picking up the called persons voice and that is what they hear as an 'echo'. Turning the earpiece volume down is consistent with reducing the problem as the lower sound level is not being picked up so much by the microphone. I don’t know if there is any particular down side to covering this mic. up but it does not seem to impact people being able to hear me (from the main mic. at the bottom of the phone). I think there was probably a clever idea by Nokia to use 2 mic.s to reduce noise, but it seems to have had an undesired side effect. Nokia’s response was just to make sure latest software update, reboot and then book a repair – this is not the problem – it looks like a design fault but one that can be eased by a ‘sticking plaster’ (literally) solution.
    This was my conclusion, as well on my 521. At first, I thought the echo was caused by usng WiFi calling, but I tweaked up my WiFi (changed the channel to make sure no one near me was causing interference), and it improved, but did not solve the problem. I talk to my mom everyday and she always says there is an echo when I try to use the speaker phone. Its worse when the volume is high, but it never goes away at useable speaker phone volume (even 4 or 5). Only the other party hears it to a large degree. The echo is not there if I use the headset or just the phone to my ear. The darn external speaker on the back is just too close to the mic on the bottom of the phone. Its a design fault IMO. Other than that, I love the phone.

    It might be possible for Nokia and/or MS to create an algorithm to turn the mic down when the other person is speaking in some intelligent way.
    Last edited by Smyrna5; 08-28-2013 at 10:00 PM.

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