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  • 1 Post By jimski
  1. AlexanderJJJ's Avatar
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       #1  
    So I got the visual voicemail notification to enter my password for it, but I think I entered the wrong password because near the top of the screen it says "Can't connect to visual voicemail". Is their a way I can reset it?
  2. jimski's Avatar
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    #2  
    Call your voicemail and set/reset the password. In Admin settings.

    Sent from my Lumia 900 using Board Express
    Laura Knotek likes this.
  3. hellomiggy's Avatar
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    #3  
    That means your data isn't working, when I see that I know my phone won't work with AT&T's connection. Usually I see on the people hub, if the dots on the top keep going from left to right. It's our famous connection issue.
  4. AlexanderJJJ's Avatar
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       #4  
    Thanks for your guys help. I will look into it more when I get back home. :)
  5. jszponar's Avatar
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    #5  
    i can not connect to visual voicemail I have information "Can't connect to visual voicemail" what should I do?
  6. Laura Knotek's Avatar

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    #6  
    Quote Originally Posted by jszponar View Post
    i can not connect to visual voicemail I have information "Can't connect to visual voicemail" what should I do?
    If calling your voicemail and resetting the password in Admin settings does not work, then call AT&T.
  7. Old_Cus's Avatar
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    #7  
    Also you might want to make sure you have a LTE sim card. I understand that Visual Voicemail won't work unless you have one, even if you don't have LTE service in your area.

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