07-01-2013 08:37 AM
46 12
tools
  1. fig#WP's Avatar
    Gosh......this really sucks. I've been feeling down all day. I've only had this Lumia 900 for a week and now baaam....crack display (accidently dropped from the waist). I thought this phone would be tough enough to withstand a drop from the waist. Wasn't this phone supposed to use some sort of gorrilla glass? Or did I misread the specs
    I don't know what I should do. I do have ATT's insurance included with my plan. But I think the deductible will be around $199. That's more than what I wanted to pay.
    Anyhow, for those who own a Lumia 900, this is a precaution as the display is a bit fragile and may not be made of gorrilla glass.
    04-14-2012 05:01 AM
  2. sideshot's Avatar
    yikes i just checked nokia website
    Display technology

    Corning Gorilla Glass
    AMOLED
    ClearBlack
    04-14-2012 05:17 AM
  3. IceCrush's Avatar
    don't think thats a normal drop O.o
    04-14-2012 05:45 AM
  4. Dave Blake's Avatar
    I think it really just depends on how it landed. I had the Titan dropped it from waist high and it completely shattered the screen but it landed face down.
    04-14-2012 05:55 AM
  5. Ethere's Avatar
    I know it sucks, but that definitely is unusable in it's current state. I know there's a lot of third party shops around that will replace the displays. It may be cheaper to go that route rather than using your AT&T insurance.
    04-14-2012 06:11 AM
  6. Dave Blake's Avatar
    Post us a picture if you can.
    04-14-2012 06:16 AM
  7. elmopio's Avatar
    That is a bad *** drop. Looks like the main impact happened top right hand corner. What insurance plan did you decide on?
    04-14-2012 06:35 AM
  8. freestaterocker's Avatar
    Gorilla Glass is only advertised as being more scratch-resistant. If you have the dropsies, get a case. Sorry about your phone, man.
    04-14-2012 07:06 AM
  9. dangish's Avatar
    deductible is $125
    04-14-2012 07:07 AM
  10. ftap's Avatar
    Did u buy with American Express? They have 90 day accidental protection warranty (for price paid of phone , not retail but true out of pocket cost)
    04-14-2012 07:12 AM
  11. nascarnate326's Avatar
    Damn, that sucks.

    Ive got mine in a case just for that reason.

    Screens are 179 on eBay :(
    Original LCD Screen Touch Digitizer Assembly for at&t Nokia Lumia 900 Nok-Lum9 | eBay
    04-14-2012 07:22 AM
  12. tlo07's Avatar
    Just be glad you have insurance! The deductible is still cheaper than retail!
    04-14-2012 08:20 AM
  13. rdubmu's Avatar
    I would use a 3rd party shop. I used igsm wireless solutions out of Belevue, Wa. It cost $75 for the cost of the screen and labor.

    Sent from my Lumia 900 using Board Express
    04-14-2012 08:26 AM
  14. XboxOmac's Avatar
    That doesn't look like a drop. O.o

    Sent from my Lumia 900 using Board Express
    04-14-2012 08:49 AM
  15. JetLife87's Avatar
    I'd call Nokia and see how much repairs are. Apple would repair broken screens for less than the deductible at&t charges. So yeah, call Nokia
    Last edited by Jet Life; 04-14-2012 at 12:15 PM.
    04-14-2012 09:25 AM
  16. hasasimo's Avatar
    Holy crap. The Lumia 900 is supposed to be the same materials as the 800. I dropped my 800 a bunch of times, including face down on concrete once, and I didn't even get a scratch on the glass.

    Stupid question, but are you sure this was only a waist-high drop?
    04-14-2012 10:36 AM
  17. vantil's Avatar
    Ouch. That sucks.
    Anyway gorilla glass is not unbreakable, just hard to scratch.
    04-14-2012 10:58 AM
  18. Michael-Dallas's Avatar
    Gorilla Glass is xyz resistant and not xyz proof. I dropped my Samsung Focus a month after I got it last year and cracked the Gorilla Glass as well. Cost me $150 to replace the digitizer from Samsung.

    Put a screen protector and a case around it.

    Good luck.
    04-14-2012 11:34 AM
  19. hary536's Avatar
    Gosh......this really sucks. I've been feeling down all day. I've only had this Lumia 900 for a week and now baaam....crack display (accidently dropped from the waist). I thought this phone would be tough enough to withstand a drop from the waist. Wasn't this phone supposed to use some sort of gorrilla glass? Or did I misread the specs
    I don't know what I should do. I do have ATT's insurance included with my plan. But I think the deductible will be around $199. That's more than what I wanted to pay.
    Anyhow, for those who own a Lumia 900, this is a precaution as the display is a bit fragile and may not be made of gorrilla glass.
    1. Generally Gorilla glass is known as scratch-resistant not break-resistant.
    2. The physics behind the drop is that, it all depends on the angle and moment of impact.
    So, as an example it is very possible that a phone dropped from 1ft height can break compared to a phone dropped from 3 ft height, all depending on the angle and moment of impact.

    So, that's why even though Nokia's phones or any other phones are durable and solidly built, there is no guarantee against damage from drop.
    As they say YMMV.

    You were unlucky. That's all we can say.
    04-14-2012 12:52 PM
  20. hasasimo's Avatar
    1. Generally Gorilla glass is known as scratch-resistant not break-resistant.
    2. The physics behind the drop is that, it all depends on the angle and moment of impact.
    So, as an example it is very possible that a phone dropped from 1ft height can break compared to a phone dropped from 3 ft height, all depending on the angle and moment of impact.

    So, that's why even though Nokia's phones or any other phones are durable and solidly built, there is no guarantee against damage from drop.
    As they say YMMV.

    You were unlucky. That's all we can say.
    Well it depends on the density of the glass as well. Some companies use a thicker block of glass. By most accounts, the glass on the Lumia 800 is a little thicker (and probably more crack-resistant) than the 900. Still, the Lumia 900's build quality (including glass) easily eclipse that of, say, the iPhone.
    cckgz4 likes this.
    04-14-2012 01:41 PM
  21. Grenzeloos's Avatar
    Damn, that sucks.

    Ive got mine in a case just for that reason.

    Screens are 179 on eBay :(
    Original LCD Screen Touch Digitizer Assembly for at&t Nokia Lumia 900 Nok-Lum9 | eBay
    They seem easy to change though. One piece with a simple connector to the mother board.
    04-14-2012 03:29 PM
  22. hiko36's Avatar
    The Lumia 900 is incredibly easy to disassemble. There's a teardown video on this site:

    Nokia Lumia 900 teardown reveals mediocre hardware, reasons for great price | TechRepublic
    04-14-2012 05:52 PM
  23. fig#WP's Avatar
    thanks guys for the suggestions. And I did drop from the waist high. It dropped on the particular corner. I guess i'll just go through the insurance through ATT. it is better than buying a new phone. Thanks guys
    04-14-2012 07:33 PM
  24. blshvk's Avatar
    my brother's lumia 800 screen also cracked af... on Twitpic

    my brother's lumia 800 with a cracked screen. Nokia care charged SGD207 to have the screen repaired.
    04-17-2012 02:56 AM
  25. krayziehustler's Avatar
    thanks guys for the suggestions. And I did drop from the waist high. It dropped on the particular corner. I guess i'll just go through the insurance through ATT. it is better than buying a new phone. Thanks guys
    did you have on a screen protector??

    a good one could have minimized the damage as it would have spread the impact around
    04-17-2012 05:40 AM
46 12
LINK TO POST COPIED TO CLIPBOARD
";