| | 07-24-2012, 05:54 AM #1
So, when I got home today, I connected my new Nokia Lumia 900 to my computer. It installed the "USB" portion of the software but it isn't recognized as the actual phone so when i try to use it with Zune, it says I have nothing connected.
So after all of that I notice I have a Windows update. I let my computer restart and it says the update is installing. So i think everything is going good but I was wrong. I plugged my phone back in and let it do its thing and it still won't recognize it. After this, I went to my Windows update history and it says that the update was unsuccessful! I tried all of the USB ports on my tower and have tried 3 different USB chords.
I really have no clue what to do. I have uninstalled the drivers and reinstalled them plenty of times; same with the Zune client. I contacted the tech support for my phone carrier and they said that it might be the actual hardware but I don't think that is it because everything else connects just fine, it's just this phone.
After all of this, I decided to try my friend's mac book out. It connected to it and I was able to sync everything but I still want to figure out why my computer won't recognize the phone. I've tried everything on-line and I really need some help with this! Pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee.