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  1. jlw17's Avatar
    Member

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    64 Posts
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       #1  
    When I plug my phone it, it makes me enter in my pin, then tells me it can't make a connection from the phone to the internet. It still transfers content but always gives that error. It just started doing it out of the blue one day. Any idea what's going on? I'm using win8 pro 64bit acer aspire laptop. (I've tried using different cords and ports and restarting)
    Thanks
  2. slayerx's Avatar
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    #2  
    rumour has it, that the nokia suite has something to do with it...
  3. islehopper's Avatar
    Member

    Posts
    17 Posts
    #3  
    The NCS USB drivers interfere with the Zune drivers.
    Option 1: Remove NCS
    Option 2: Remove USB Drivers from Uninstall Programs & Features under Control Panel.

    Reboot PC, problem fixed.
  4. jlw17's Avatar
    Member

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       #4  
    Thank you guys! I will try it as soon as I get home!
  5. jlw17's Avatar
    Member

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    64 Posts
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    79 Global Posts
       #5  
    Now my computer doesn't notice my phone at all. When I plug it in, the phone starts charging, but that's it.. I reinstalled zune and still nothing.

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