| | 01-28-2013, 02:28 PM #1
I've had my Lumia 900 since the summer. It's worked with my Rackspace email from work without a problem until last Friday.
In the past, my emails would show up on my phone, on my Rackspace web account and my Thunderbird at work. If I deleted an email from my phone, it would not remove that email from the server when the phone would sync (every 15 minutes). This is how I wanted it to work. I like to only see NEW emails on my phone when I travel for work, but would like to be able to delete them from the phone so only new messages show without the emails being deleted from the Rackspace server. I like to keep the old emails so I can review them when I get back to the office and be able to move or keep a record of them.
Starting last Friday, emails deleted from the phone started to delete from Thunderbird and the webmail when the phone would sync. I don't want this to happen. I took my phone to the AT&T store near my house over the weekend and they couldn't figure out why it wasn't working when it HAD for 5 months. I called support for Rackspace this morning and they were no help either. AT&T is blaming Rackspace and Rackspace is blaming the phone.