The Farce of the Nokia Lumia 920 in the UK
11-19-2012 04:45 PM
No company would ever put off a sale like this unless something was "up".
I've now ordered one off the EE website. While it now says allow 14 days for delivery, it didn't when I ordered on 1st November.11-03-2012 05:16 PM
- 11-03-2012 05:59 PM
- 11-03-2012 08:47 PM
- Well, I knew there was a screwed up exclusivity on the cards but I assumed there would be a number of ways around it. Having read a couple of threads here I'm no longer convinced. The fact there isn't a Cyan model in the UK also seems stupid.
If I could give Nokia 500 and have an unlocked Cyan 920 in my hand within a couple of weeks it'd be a done deal.
As it stands it might be an Ativ S for me. Anyone know any shops doing that one in person so I can take a look.11-04-2012 03:01 AM
- Nokia are trying to build bridges with consumers and prove they are once again a serious player in the smartphone market. Funny way of showing it.
There partnership with EE has just alienated them further. I was realty excited by WP8 but the launch has been such a mess, I'm going to stick with my Trophy and WP7 till the new year.11-04-2012 03:24 AM
- 11-04-2012 04:40 AM
My 2p on this is that blame lies with Nokia and EE. They have conspired to make lots of money off the inflated EE tariffs that have limited reach to most people and infact have measured the market wrong which has instead pushed people to other networks and handsets.
I'd kill for a PureMotionHD+ screen and the polycarbonate unibody but instead I've to settle for the 820. The glossy colours from Nokia are also a non-starter, they'll scratch really easily and defeat the purpose of the colour dye right through the skins.11-04-2012 04:42 AM
- Well I have now realised that the only way I can hold on for the NOKIA Lumia 920 in the UK past this 'Exclusivity Period' is to go out and buy a NOKIA Lumia '820' SIM-Free, that way I have almost everything Windows Phone 8 has to offer, with almost all the 920 features, bar a few of them.
NOKIA has gained an extra sale out of this through me, but I can't help and think how many others are just simply going to buy a Windows Phone 8X by HTC instead? (quite a few I think, the majority of which were potential NOKIA Lumia 920 customers).11-04-2012 04:43 AM
- I think the "official" availability in Europe is the 12th, isn't it? At least it is when the first batch will be available most major countries, from what I read online.
On a side note, I wanted to discuss something with you guys.
I am trying to figure out the logic behind making this available only to EE or whatever the networks are, that create EE.
If I was Nokia, I'd want to sell AS MANY OF THE PHONES AS POSSIBLE.
I don't think I would care if people buy it on contract, or give me cash for the phone as a whole.
I also presume, that EE and other operators are paying Nokia for the exclusivity of this phone on their networks, but does it pay off to Nokia?
I mean, there are many people like me for example, that will not buy this phone in the UK and just import it from continental Europe, like Germany for example.
BUT... There are many people, who will give up and buy different phone OR will not get into a new contract because of this phone for whatever reasons.
This last group is a potential loss of clients for Nokia, isn't it?
Also, shouldn't they focus on putting this phone in as many competitive networks a s possible, so that people could choose the network they want and buy the subsidized phone?
Look at the iPhone now, you can buy it worldwide unlocked or locked to the most popular network, people buy it the way they want and in the network they want. Result? Millions of sold, same story with Galaxy S series. Of course there is much more to the success of those phones, but I don't think they would have been so successfull, if they had been locked to one network in most countries and not unlocked.
And Nokia is loosing the momentum as well, because the first reviews are not so hyper optimistic, so...
Just my thoughts :)11-04-2012 04:43 AM
- This has been a real mess of a launch. Indeed, I walked all around town yesterday and nobody had a clue about when the phone would be out. Such a mute launch it is ridiculous. The former Tmobile shop said they may have after 26th, the former Orange shop said they have a Nokia meeting Monday 5th November so may have some phones next week.
Rang around 9 local P4U stores, some said they were not allowed to sell them until 9th November, most did not have a clue.11-04-2012 04:52 AM
- Totally agree, it's a daft move from Nokia..even assuming they got a massive pay off it's going to hinder adoption of 920 & WP8 as a whole. Something this device was meant to drive.
Nokia clearly do not understand UK market, I wonder if MS had to agree or if it was independent..either way it's stupid.
I convinced a number of Droid friends to move to 920 but now they can only get it on EE they are going to get new droid devices instead :(11-04-2012 05:03 AM
- Nokia normally / traditionally have mainly sold their devices to service provides and 3rd parties. However, I do wonder why they choose EE as the "exclusive" provider as there track record is unproven at the moment and from the comments I have read, they don't seem to care about customer service. I do wonder how much money they have paid to have the device as a "exclusive".
That said though, I have ordered mine (Yellow) from Cyberport which gets around these silly excluse deals.11-04-2012 05:33 AM
- Yep, and another thing that came to my mind.
Situation 1 - Nokia sells 1000 L920 in EE UK, exclusivity for next 6 months, EE pays to Nokia for the deal and during those 6 months lets say Nokia earns X,
Situation 2 - Nokia sells 100.000 L920 in EE UK, unlocked during the 6 months, without any exclusivity - overall, they earn X as well (EE deals and sim unlocked).
Now, even though they may have earn the same amount of money in both situations, option 2 is much better for Nokia and WP8 anyway!
They have more phones on the market and this means more apps will be bought, more developers interested in the platform, platform gaining its share in the market.
And in 6 months I bet there will be new phones, probably more exciting than L920 (even from Nokia perhaps).
Seriously, multi billion Euro corporation and no thinking...11-04-2012 05:39 AM
- Except you have nothing to back up those numbers that they would sell 100 times the amount in situation 2 instead of situation 1.
I'd say the multi billion corporation has done far more thinking than you have and they got some numbers to back it up too (even if they wouldnt show them to us) unlike you.11-04-2012 05:46 AM
- I was telling family members about it. The camera was a big deal for me, I have kids and it is a killer trying to get a good photo of them. This was my sole reason for going for 920. Other family members were very keen. Sadly, they wanted to stay Vodafone and got sick of waiting. They got an iPhone instead.
So many missed sales it scares me. And as for the price plans on ee, forget it.11-04-2012 05:48 AM
- Don't touch gummobile. They're habitual liars / borderline fraudulent.
Anyways, still reading all of this with interest. To the extent that I popped into a P4U this afternoon.
They had 920, 820 and 8X dummys on display.
The 820 felt very nice in hand. I'm happy with the size of the screen but I won't go back to an 800x480 res screen. It would feel like going back in time :(
The 8X is actually quite a nice size. It has all of the specs I could want (except I did quite fancy the wireless charging) however it just doesn't feel 'premium' in any way. I swore I would never buy another HTC after a couple of really shoddy handsets I've owned.
Now, the 920. It is so chunky/heavy. I was expecting it to be that way but it still surprised me to hold it. It however does feel very expensive/quality. I think given the option I really might go for it but I would be concerned about having it in my pocket. Held it next to my Galaxy Nexus (which has a bigger screen) and the weight difference was huge.
The P4U guys seemed convinced they were getting the four colours in next week and that they would be available completely SIM unlocked for 460.... I don't really believe them.
Anyways, I just don't think there's a compelling option for WP8 at the moment. Such a shame.11-04-2012 11:18 AM
- Well according to @NokiaUK on Twitter, the NOKIA Lumia 920 in the UK 'will' be Locked to the EE Group during the 'Exclusivity Period', which also extends to SIM-Free Models...how you're supposed to then Unlock a SIM-Free Smartphone afterwards is, quite literally, beyond me!
Hence why I'm now getting the NOKIA Lumia 820 SIM-Free, basically to stop myself from going completely mad waiting for the 920 to be released to everyone, rather than the EE Group (3 customer).11-04-2012 12:00 PM
The Lumia 920 is a top end phone and having it on the first LTE network in the UK would be deemed as a necessity due to the hype EE's launch has been getting. If EE demanded exclusivity or it wouldn't have the device at all then Nokia were stuck between a rock and a hard place. If they refused exclusivity then it would lose out on the 4G market big time to the GS3 and the iPhone 5 and that would hurt them badly.
If EE promised better marketting support and commitment to the Lumia brand then competitor networks as long as it launched exclusively then Nokia would lose out in terms of the public's mindshare if they didn't go for the exclusivity deal. EE have been enthusiastic about the Lumia in their PR and marketting building up to launch for sure.
On the other side of things, Vodafone doesn't seem to have committed to any WP8 phones yet, so chances are they didn't want it. It seems O2 only has the HTC 8X, not even the 8S according to their website, so they may well have opted to only go for a single WP8 device to test the waters and the 8X is the cheapest top-end device. Three representatives seem very enthusiastic about the 8X too, but seem to be recommending buying it sim-free and getting a sim-only contract through them.
If this is all the case and the other major carriers were less than enthusiastic about the Lumia 920 then the exclusivity deal with EE was a very good business decision for them as they get EE's full uncompromising support and it would work on T-Mobile & Orange which are very strong brands in their own right. It makes it very frustrating for customers of other networks wanting to buy it sim free for sure, but it could well have been the best option on the table for Nokia as they're at least guarenteed X number of units while relying on sim-free sales would not guarentee them anything at all and would be a much bigger risk.
Everyone likes to report on how badly Nokia are doing as a business at the moment, so it makes sense they would take the safe option which is guarenteed a minimum return against the risky option which may get them more sales or may end up tanking and hurting their stock prices even more.
I'm not defending Nokia by any means, I would prefer it to be available on all networks so the choice was there, but if you're to talk about it in a business sense, debating how much they could sell with or without the exclusivity, you need to look at it like a business decision with all the various factors involved and not from a consumer's point of view. It's almost certain that what I've mentioned here were just a small fraction of the issues Nokia took into account when making the decision to be exclusive to EE. The fact they've only got exclusivity until the new year with an option to extend it shows that Nokia themselves wanted a get out clause in case the deal wasn't what they were hoping for. If EE doesn't meet their expectations then they almost certainly won't extend the exclusivity deal.11-04-2012 12:02 PM
- I had a look at the dummy 920 in P4U yesterday. Felt great, but I reckon it was hollow. Felt so light. I don't think they weight match them. They actually appear to have never sold a Nokia before. The lady I spoke to had never really looked at the Lumia range it seems. She offered me a HTC and it looked great, but I told her I had to have the 920. She then pointed to the 800 and said, "oh look, it is like a smaller version of the 920" like she had never noticed either phones before. Also, she then pointed and suggested I could go for the 900 as it looks the same as the 920.
I advised her that I wanted the 920 for the improved camera abilities. She was entirely unaware of any difference between the phones.
So easy to see how people get herded onto the latest phones. I imagine Samsung are elated at the level of product knowledge in the shops. To me, their galaxy range of phones have looked and felt like cheap tat, yet they sell by the bucket load. I imagine it is an easy sell to herd shoppers on to those phones.11-04-2012 12:02 PM
- Windows Phones
- Microsoft / Nokia Phones
- Nokia Lumia 920
The Farce of the Nokia Lumia 920 in the UK
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