- 11-06-2012, 09:20 AM #7
I called the regular line (I'm silver rewards zone but didn't think to call that help line). The guy I spoke to checked with their "backoffice" about pricematching. After a 10 minute wait, he said they don't price match AT&T and so he cancelled my order as I requested.
Best Buy is going to miss out.
- 11-06-2012, 09:21 AM #8
Just got off the phone with BestBuy they will match on price but will not give you a free charging plate. I'm not sure what the price on the charge plate is worth but I'd say it's at least $25 if not $50. So yea...BestBuy is riding the fail train again.
- 11-06-2012, 09:23 AM #10
The free charging plate is not that big of a deal to me as I could use the $50.00 towards that...
But, I remember hearing a rumor too that the charging plate is in the box too (though I don't put a lot of stock into that rumor...)
- 11-06-2012, 09:30 AM #13
Well, looks like you can still keep your BB pre-order if you want. Nokia is giving away chargers too.
Nokia to offer free wireless charging plate to many Lumia 820 and 920 customers | Windows Phone Central
- 11-06-2012, 09:31 AM #14
So, theoretically, we can just go into the store after receiving our phones. Go to customer service show them our receipt and the add for AT&T and they *should* give us a $50.00 in cash or more than likely a Best Buy giftcard right?
Still on hold though, the line is 'silent' no Christmas music playing anymore... switched me to the mobile department...
11-06-2012, 09:37 AM #15
- 223 Posts
but will you now be able to get 2 wireless chargers... 1 from nokia 1 from att...
The notion of a preorder seems less and less advantageous. gotta deal with price matching after, who knows when delivery (Monday is a holiday), and some unknown with charging pads.
- 11-06-2012, 10:39 AM #16
I canceled my BestBuy Preorder....I don't feel like I can trust them no one knows what's going on. Called AT&T and since I've been with them from the days before they merged with Cingular they will wave the $36 upgrade fee :D
BestBuy = FAIL
- 11-06-2012, 10:52 AM #19
I am waiting for a reply from BB, but I basically told them that if they cannot confirm that the phone will be at my doorstep on FRiday latest and it will come with a charger plate, I will cancel the preorder today. I don't even mind if they don't match the price, since I used gift cards anyway and it only cost me 50 bucks out of pocket. I will let you guys know what the response is... if thre is any :lol:
- 11-06-2012, 10:52 AM #20
Canceled BestBuy order....I don't like dealing with companies that don't have their stuff together, they couldn't give a date for shipping or any other reason to stay with them.
AT&T made me wait but at least it seems like they planned this out and know what they are talking about. I've been with AT&T and trust them much more than I do BestBuy...even if they annoyed me with taking their time announcing the date. Looks like to me they were trying to find a way to cut us a killer deal on this phone :D
- 11-08-2012, 03:26 PM #22
Went to Best Buy today to see if they had any display units.
They had a 8X there and it was very, very nice.
Talked with one of the guys who had a GSIII on him and he stated how he thinks the Lumia 920 is a pretty awesome phone and he's going to switch to Windows Phone. He really was generally excited about the platform. Awesome.
Asked him that if I bought the phone from Best Buy would they match AT&T's deal with the free charger. His response? If they have them in stock when I come in, they will.
Double awesome (if true).
- 11-08-2012, 05:12 PM #23
Sucks that my pre-order still shows up as 'back ordered' on Best Buy's site. Ugh... According to the Mobile CS Agents, it is stated to arrive by 11/12.
Asked about how cancelled orders are handled with gift cards and rewardzone credit. Cards are 'repopulated' within 24 hours (sucks), rewardzone tickets are reissued within 24 DAYS...what the crap?
Haven't cancelled yet, I'm still hoping that I'll get some confirmation tomorrow that my order has shipped...