11-07-2012 08:52 AM
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  1. mjfadaway's Avatar
    Any luck trying to pre order the Lumia 920?
    11-07-2012 01:21 AM
  2. pavvento's Avatar
    Any luck trying to pre order the Lumia 920?
    Nope.
    11-07-2012 01:22 AM
  3. VagrantWade's Avatar
    I can't even log into the website anymore. Someone who can should bring up chat support. I was told 12 Central I should be able to preorder.
    11-07-2012 01:24 AM
  4. bd2willis's Avatar
    Nope page just refreshing after I click on the Phone... New customer here
    11-07-2012 01:25 AM
  5. mjfadaway's Avatar
    This sucks. I purposely stayed awake for this. I have to work tomorrow and don't know how long I can keep my eyes open. o_O
    11-07-2012 01:32 AM
  6. awesomeplant's Avatar
    Stuck in the loop too :( Been trying in different browsers...
    11-07-2012 01:35 AM
  7. pavvento's Avatar
    I can't even log into the website anymore. Someone who can should bring up chat support. I was told 12 Central I should be able to preorder.
    I logged in and did chat support and the first question she asked me was if I was Premier. I told her no but that the pre-order page was up and that it was supposed to have started. She told me that I should check back later as the system might not be updated yet.
    11-07-2012 01:36 AM
  8. Stadifer's Avatar
    Holy ****! I haven't been able to order all night long and to make things worse I couldn't even login to wpcentral forums until just now! Talking about massive levels of anger building!

    I can't believe how people have already pre-ordered and how many people that couldn't pre-order all of a sudden can now pre-order and I still can't do squat.

    If I finally get through to order and they give me a delivery date well past 11/9 Ima gonna kick every AT&T employee I can find in the nuts.
    11-07-2012 02:01 AM
  9. Sonofdex's Avatar
    It looks like AT&T is going to be very aggressive with this, I would not worry about stock / delivery dates. They are running the free wireless charger promotion through January '13 and offering free FedEx two day shipping to get it to us by Friday.
    11-07-2012 02:06 AM
  10. VagrantWade's Avatar
    It looks like AT&T is going to be very aggressive with this, I would not worry about stock / delivery dates. They are running the free wireless charger promotion through January '13 and offering free FedEx two day shipping to get it to us by Friday.
    I think you got the wrong thread. Because we can't even order the thing.
    11-07-2012 02:07 AM
  11. Stadifer's Avatar
    I'm sure they are... I'm more just angry that they published a launch and that launch has come and gone and many of us still can't order the phone.

    I'd like to get some sleep before work tomorrow! Granted, this is the price I pay for wanting to be a first adopter.
    11-07-2012 02:07 AM
  12. maj71303's Avatar
    The lumia 920 is priced at $449.99 for those that like to not have contracts or extend them.
    11-07-2012 02:12 AM
  13. VagrantWade's Avatar
    The lumia 920 is priced at $449.99 for those that like to not have contracts or extend them.
    Will you spot me the extra 349.99 then? Because otherwise that doesn't help.
    11-07-2012 02:14 AM
  14. maj71303's Avatar
    Will you spot me the extra 349.99 then? Because otherwise that doesn't help.
    Sorry but I know you non premier guys are antsy and waiting to order.
    11-07-2012 02:20 AM
  15. pavvento's Avatar
    As I continue hitting the preorder button I noticed something peculiar on the website. You can 'compare' all of the phones except for the iPhone...
    11-07-2012 02:21 AM
  16. Russell11's Avatar
    As I continue hitting the preorder button I noticed something peculiar on the website. You can 'compare' all of the phones except for the iPhone...
    I was wondering the same thing.
    11-07-2012 02:33 AM
  17. ProfessorTripp's Avatar
    As I continue hitting the preorder button I noticed something peculiar on the website. You can 'compare' all of the phones except for the iPhone...
    Likely an Apple request. I probably wouldn't want people to see the specs side by side either if I were them.
    11-07-2012 02:35 AM
  18. VagrantWade's Avatar
    Just talked to chat support again. She said she would help me preorder, but then told me she can't access the page because they are having technical problems with the website.

    No ETA.

    AT&T is so awful.
    11-07-2012 02:47 AM
  19. jdhooghe's Avatar
    450?! Really? :o I was expecting close to 700...
    11-07-2012 02:49 AM
  20. Russell11's Avatar
    I have a feeling that 3 o clock eastern time flood gates will open up for non premier accounts
    11-07-2012 02:51 AM
  21. VagrantWade's Avatar
    I have a feeling that 3 o clock eastern time flood gates will open up for non premier accounts
    Read my post above.
    11-07-2012 02:52 AM
  22. Adiliyo's Avatar
    so has anyone on the west coast been able to order?

    i'm hoping it starts working after it hits 12a PST...

    after chatting with a CSR online she says that the system hasn't finished updating to be able to add it to the cart, but they don't have an est on when it will be done...i'm going to give it an hour of so while i play some halo and if it doesn't start working by then i'll just wait until morning.
    Last edited by adiliyo; 11-07-2012 at 03:01 AM.
    11-07-2012 02:55 AM
  23. VagrantWade's Avatar
    Here is my chat so far. I don't think it's intentional that premier members have been able to order. I think it's just broken on the non premier page;




    Shauna: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
    Jim: Sales reps keep stating to check back for the Nokia lumia 920 preorders. Premier AT&T members have already been able to order. When exactly will everyone else be able to?
    Shauna: Jim, I will be happy to help you pre-order the Nokia Lumia 920.
    Jim: Are you able to access the page? Previously I was told the support rep couldn't
    Shauna: I am having issues opening the page as well. There is a technical issue on the web site.
    Jim: Yea I am also unable to log into my account now. Do they have an ETA at all?
    Shauna: I am asking right now for you.
    Shauna: Try refreshing your page. It may be because so many people are trying to order the phone at once, since it is so popular.
    Jim: The issue that me and others are having, is that we click the "pre-order" button and it doesn't do anything. It just refreshes the page. And we have tried Internet explorer, Firefox, and Chrome
    Shauna: Yes, that is what it is doing to me as well.
    Jim: It's been this way for two hours now. Apparently the Premier member page works though so those people have been preordering fine
    11-07-2012 02:56 AM
  24. Stadifer's Avatar
    so has anyone on the west coast been able to order?

    i'm hoping it starts working after it hits 12a PST...
    Someone on the Verge claimed to have ordered a Lumia Cyan from California. Don't recall if they where premiere or not.

    I just got off another support chat and they are very happy I'm anxious and willing to jump to my death for this phone bu they are still having technical difficulties. I can chat back with them again shortly to try again.
    11-07-2012 02:58 AM
  25. CRC Kenshin's Avatar
    I ordered mine over an hour and a half ago (12:20AM Central). Here's what you have to do.

    1. Log into your account from the main AT&T page.
    2. From the main account page, in the top-ish right-hand side, you'll see an option that says "I want to". Click on that, then select "Check Upgrade Options".
    3. If you have multiple lines on your account, select the one you wish to upgrade.
    4. Regardless of upgrade eligibility, at the bottom right of the page you will see an option that says "View All Phones". Click "smartphones" in this section.
    5. The Lumia 920 phones will be the first ones that show up. Find the color you want, then click "Pre-Order Now". (Note, the yellow color is delayed until 11/14).

    I hope this helps!

    John
    11-07-2012 03:06 AM
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