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  1. RecycleRex's Avatar
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    35 Posts
    #1001  
    Yesterday when I called the order status people they called around for me and said my phone is set to ship out the 16th, today. So called an hour ago to check up and they said they have no idea where that person got their information because they show that my phone doesn't have a ship date lucky the lady I talked to yesterday made a note on my file that I was told a ship date so if I don't get any info about it shipping today heads will roll.
    I'm almost at the point where I'm over it because if I was lied to yesterday I can guarantee you I'm getting a free phone.

    I ordered the 9th
  2. mjfadaway's Avatar
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    #1002  
    Quote Originally Posted by EmWii View Post
    Ahhhh! We just got our yellows in today.

    Just a refresher: We ordered on 11/7/12 at 11:25 AM CST NON-premier.
    It said pending shipment or in progress the whole time.
    It was shipped on 11/14/12 via USPS.

    Got both today!! I am so in love. Gotta go set up. Don't give up!
    wait r you saying that u were never given a tracking number, the website just said pending? Then out of nowhere your phone just showed up via USPS?
    Last edited by mjfadaway; 11-16-2012 at 03:02 PM.
  3. #1003  
    Pre-ordered Yellow on 11/7 @ 8:19am MST. Received shipping confirmation on 11/14 @ 8:44pm MST. Tracking number is working. Package in now in same state, and has an expected delivery tomorrow (11/17).

    Sounds like I may have been the Early Bird that got the rare Yellow Worm. Sorry everyone else was less lucky. I feel for you all, as I have been waiting (like you) for this phone since the leaks came out in August. Best of luck with a quick resolution!

    MBP
    JBlack02187 and Nabiscuit like this.
  4. silversubey's Avatar
    Member

    Posts
    1 Posts
    #1004  
    I'm bad I know but I cancelled my order for the yellow when I found out a local store had white in-stock. Now if I could just get the tiles to turn white....
    I ordered mine online on the 10th. never got past the "In Process"
    Also the reps at the store could not get me a free charger so they discounted the phone to $50 and billed me for the charger.
  5. #1005  
    I got them to give $100 for my troubles on my "cancelled" order. Don't like the fact my re-order put me at the bottom of the list. I was in on 11/7/12 at 10:30 CT. Grrrrr!!!
  6. FuzzyHat's Avatar
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    40 Posts
    #1006  
    Quote Originally Posted by MunchausenByProxy View Post
    Pre-ordered Yellow on 11/7 @ 8:19am MST. Received shipping confirmation on 11/14 @ 8:44pm MST. Tracking number is working. Package in now in same state, and has an expected delivery tomorrow (11/17).

    Sounds like I may have been the Early Bird that got the rare Yellow Worm. Sorry everyone else was less lucky. I feel for you all, as I have been waiting (like you) for this phone since the leaks came out in August. Best of luck with a quick resolution!

    MBP
    My Wife's Yellow 920 is out for delivery right now. Should be on our porch when I get home. I will take pics of it, to make sure its real! lol
  7. #1007  
    Quote Originally Posted by RecycleRex View Post
    Yesterday when I called the order status people they called around for me and said my phone is set to ship out the 16th, today. So called an hour ago to check up and they said they have no idea where that person got their information because they show that my phone doesn't have a ship date lucky the lady I talked to yesterday made a note on my file that I was told a ship date so if I don't get any info about it shipping today heads will roll.
    I'm almost at the point where I'm over it because if I was lied to yesterday I can guarantee you I'm getting a free phone.

    I ordered the 9th
    I ordered on the 9th too. I really hope it ships today or tomorrow.
  8. #1008  
    Quote Originally Posted by FuzzyHat View Post
    My Wife's Yellow 920 is out for delivery right now. Should be on our porch when I get home. I will take pics of it, to make sure its real! lol
    I will pay you $700 for it.
    Reflexx likes this.
  9. cyanwinters's Avatar
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    72 Posts
    #1009  
    Quote Originally Posted by unstoppablekem View Post
    I will pay you $700 for it.
    That's an awful lot of money to spend for 2 weeks of exclusivity.
  10. Reflexx's Avatar
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    4,278 Posts
    #1010  
    Quote Originally Posted by cyanwinters View Post
    That's an awful lot of money to spend for 2 weeks of exclusivity.

    I'll pay 1000 (pennies)
  11. ZoSo925's Avatar
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    #1011  
    I called again, lol, boy I wish I could read the note history for my account so far.

    I talked to someone who seemed to know a lot more then previous people.

    - She said even if the pending disappeared off my bank website, AT&T will charge me once it ships

    - She would not tell me when new Yellow stock would come in, I complained that i may have to wait till December 2nd ?? She said she highly doubts I would be waiting that long
  12. JBlack02187's Avatar
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    35 Posts
    #1012  
    The sad thing is, I have this set as my lockscreen on my Focus:
    lumia.jpg

    And I have the red Theme selected for my live tiles. Red, as in, ANGRY:mad:
  13. ZoSo925's Avatar
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    #1013  
    I am so tempted to go right to the AT&T store by me and get the Black.................. UGH, Can't do it, the friggin Black is so boring and basic what people normally have as a cell phone. Yellow, Red, Blue is a flashy color that will have other people get a 2nd look of interest.

    As a Nokia shareholder, I want to hype their phone to the max.
  14. Grog337's Avatar
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    14 Posts
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    15 Global Posts
    #1014  
    Mine's delivered and awaiting me when I get home.

    Bonus: AT&T turned on LTE in my area just this morning, according to their press releases.:)
  15. Reflexx's Avatar
    Member

    Posts
    4,278 Posts
    #1015  
    Quote Originally Posted by Grog337 View Post
    Mine's delivered and awaiting me when I get home.

    Bonus: AT&T turned on LTE in my area just this morning, according to their press releases.:)
    Ahem... what was your address again?
  16. gtbuzz's Avatar
    Member

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    113 Posts
    #1016  
    So I sent a tweet to AT&T's customer service. They just gave me a call a few minutes ago. Basically confirmed what's been hashed out here already.

    Demand far outpaced supply. They currently have 0 in stock and are awaiting a new shipment from Nokia. He didn't outright say it but it sounds like he feels Nokia didn't even anticipate demand being this high, especially for yellow (displeases me as a customer, but pleases me as a shareholder). At any rate, he just said when they get the next batch, they'll start shipping the phones out again. AT&T has ordered all the phones that are currently on back order and then some, but he said it's not possible to say if I'd be in the first batch or not since they don't know how many they'll get at a time. He didn't have a time frame, but he said he really would be suriprised if it were as long as a month. Also, doesn't know why nobody's order is showing backordered, but they are.

    Also, he apologized for the complete lack of help from 611/online chat and complained about it himself because. Said that most of the disgruntled customers he deals with are angry with the 1st line customer support people.

    Honestly, this is what most everyone suspected all along and I think the majority of people (myself included) are reasonable people and if we had just gotten an apology email saying it's backordered, we'd accept it and just wait. It's their incompetent customer service that gives out either no information or faulty information that I think has gotten everybody all up in a wad (thats what did it to me at least).
  17. Aleem Aslam's Avatar
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    #1017  
    Just received my sister's yellow Lumia 920 in Columbia, SC... It's cool. Will get mine as soon as my contract is up next month..
  18. hasasimo's Avatar
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    1,452 Posts
    #1018  
    It's here! :D Can't wait to open it when I get home.

  19. jen35's Avatar
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    17 Posts
    #1019  
    Just got a call from ATT inventory team (there was a case raised few days back against my order since there was no update), they told yellow is out of stock and the current number is 1226 in negative, so apparently it's gonna take another 3 weeks it seems, now the expected shipping date is Dec 4th.

    I ordered my phone on 11/08
  20. revdug's Avatar
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    6 Posts
    #1020  
    Was just told that the unit that had been guaranteed to be shipping today to us does not exist. After speaking to multiple reps they each proceeded to back track from that guarantee where guaranteed to ship on 11/16 transitioned to it will ship after 11/16 without saying when. They would not say that the phone was back ordered until today but then told us that they did tell us it was back ordered two days ago, which was not the case. They were unable to explain these discrepancies and offered me a $25 for my trouble. I'm sorry but $25 doesn't cover this trouble nor would it restore any lost trust in AT&T. AT&T needs to do a better job to assure us that they care about our business. So angry...
  21. garwee's Avatar
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    10 Posts
    #1021  
    306786_10151512699392388_1845004772_n.jpg


    mine came today :)
  22. EmWii's Avatar
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    23 Posts
    #1022  
    Ran into a lil problem activating. I tried activating both of our yellows online. Waited, nothing happened. Called the activation number and spoke to someone for a while who said that everything was good on her end. She said I should go to the AT&T store. I did. She changed the SIMs and still it showed No SIM. After her saying it was the devices, and me being on the verge of tears...she says 'oh I'll check and see if we have any in stock.' I couldn't speak. I explained to her that it was online exclusive for the yellows and informed her of the **** we have all been through waiting for yellows. As I shuffled towards the door with my head down, she said 'let me see that SIM real quick.' She put the SIM in a display 920 on the shelf and then put it back in my phone. Don't ask why, but it worked.

    (My fiance' said they just wanted our yellows lol- when I told him that they offered me a black and a white one since that's all they had.)

    ---------- Post Merged at 06:15 PM ----------

    Quote Originally Posted by hasasimo View Post
    It's here! :D Can't wait to open it when I get home.

    Yay! So glad!
  23. czhoume's Avatar
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    5 Posts
    #1023  
    they can't even handle 1226 phones. pathetic. why did they use a yellow phone on the press if that's what they are not going to produce?
  24. liquidvapor's Avatar
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    3 Posts
    #1024  
    I want to confirm this.

    I went to the AT&T store last night to possibly cancel the order if I could get Cyan (no luck, only white....blech).

    Anyways, the guy working there looked it up and said there were 1,219 on back order. Today my pending charge was cancelled so I called the support line. They said my order is still valid and they will charge me again when it ships. He said it should be 14-21 days. I asked if that was from when I ordered it or from today, and he said it was from the order date. He didn't sound very confident about that tho. Anyways, the December 2nd date is looking more plausible.
  25. czhoume's Avatar
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    5 Posts
    #1025  
    just make sure the headphone is not coming with the phone right?

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