AT&T won't give me a Free Wireless Charger ..

Iviansour

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Nov 2, 2012
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First. Are Wireless Chargers free for every order for a Lumia 920?

Second. What do I do If I order a Lumia 920 and they're not giving me a free Wireless charger, I was told they're not offering this, I asked three AT&T Representatives and they said they don't offer it for free.

Help?

UPDATE: Called CS about this, and I get credited for the price of the charging plate.. Thanks to everyone who responded :)
 
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dkp23

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Feb 3, 2012
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First. Are Wireless Chargers free for every order for a Lumia 920?

Second. What do I do If I order a Lumia 920 and they're not giving me a free Wireless charger, I was told they're not offering this, I asked three AT&T Representatives and they said they don't offer it for free.

Help?

Is this a corporate store? if so, they are retarded, it is a promotion through January 2013. The one i went to said they would send to any 920 buyer when it ships.

Even authorized retailers are getting pads too.
 

km99

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Oct 15, 2012
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I was told the same thing. I even took with me the press release but it turns out that if you buy the phone off contract at $450, you don't get the wireless charger.
 

t.regal

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Oct 22, 2012
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The AT&T store I went to this morning had not received the charging plates with their phone shipment, but thought they may get them this afternoon.

The rep I worked with assured me that he would have it shipped to me within 3 days. He was able to order it before I left the store.
 

anon(157335)

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As long as you're upgrading/starting a new contract, you should get a charging plate.

The AT&T store I went to this morning had not received the charging plates with their phone shipment, but thought they may get them this afternoon.

The rep I worked with assured me that he would have it shipped to me within 3 days. He was able to order it before I left the store.

The same thing happened to me, the rep ordered me one and it will ship within 3 to 5 business days. They didn't get any in stock.

I don't think the press release says anything about having to sign a new contract, but I'll have to read it again to be sure.
 

wp8nyc

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Same with me but the rep just added a note to my account that they owe me the charger and I can pick it up from any att store when they have them in stock.
 

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