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Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. mrgstiffler's Avatar
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       #1  
    My 920 gets super hot on the back and front kind of towards the top. Is this a common thing?
  2. ProfessorTripp's Avatar
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    #2  
    Quote Originally Posted by mrgstiffler View Post
    My 920 gets super hot on the back and front kind of towards the top. Is this a common thing?
    Mine definitely gets warm there. It seems to be the area just above the camera lens where the NFC sensor is.

    I wouldn't say that it gets super hot though.
  3. elmopio's Avatar
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    #3  
    It was warmer then I thought it would. Of course I had in my hand for a hour or so.
  4. Xsever's Avatar
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    #4  
    Same here. It gets warmer in that area.
  5. TenTwelve's Avatar
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    #5  
    No worse than the bottom half of my 4S. *shrug*
  6. Sonofdex's Avatar
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    #6  
    Mine gets noticeably warm there... I do not think this is a defect. Could be from multiple things-- Camera, battery or the inductive coil... Those coils can produce excess heat.

    Source: Inductive Charging
  7. Brian McBride's Avatar
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    #7  
    Mine gets warm enough that I don't enjoy making a call on it.

    Of course, I'd prefer to use a headset, but I can't get any mic working with any headset I own. I think my jack must be... jacked?

    I suppose I could go Bluetooth, but I like to listen to music a lot during the day and I'm already starting to be wary about the battery life on the phone when using any streaming service. Adding in a Bluetooth stereo solution on top of that might kill the phone in a couple hours.
  8. tumaykilinc's Avatar
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    #8  
    Might be a weird question, but do you think matte L920 would absorb the heat better than glossy ones or vice versa?
  9. jdom's Avatar
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    #9  
    my beautiful Red 920 does not get hot at all.cool to the touch even when watching a movie
    Awesome phone
  10. bauerbach's Avatar
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    #10  
    absorb what heat? only place this would matter is in the sun, and yes, it is conceivable that a matte finish would absorb more heat than gloss. with that said, black will be the worst, white will be the best, the matte vs gloss difference will be a distance second place contributor.

    My phone gets warm, but not hot. About as hot as my iphone 4 without a case buffering it. With a case, the heat on the iphone is much less noticeable.

    the heat is a factor of the circuitry, but also the battery discharging. probably a good plan anyway, but turning off things like the sensitive touch and whatever else saves battery, will also save heat.
  11. tumaykilinc's Avatar
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    #11  
    Quote Originally Posted by bauerbach View Post
    absorb what heat? only place this would matter is in the sun, and yes, it is conceivable that a matte finish would absorb more heat than gloss. with that said, black will be the worst, white will be the best, the matte vs gloss difference will be a distance second place contributor.

    My phone gets warm, but not hot. About as hot as my iphone 4 without a case buffering it. With a case, the heat on the iphone is much less noticeable.

    the heat is a factor of the circuitry, but also the battery discharging. probably a good plan anyway, but turning off things like the sensitive touch and whatever else saves battery, will also save heat.
    Sorry, my English is not perfect might have used the wrong word to describe.

    I was just wondering if Black Matte would have less issues with heat, than other glossy ones. Because of different material being used. Not that i know anything about materials and stuff.
    I am going to get mine next week and i still have time to pick color, that's why i asked.
  12. mrgstiffler's Avatar
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       #12  
    Quote Originally Posted by Brian McBride View Post
    Mine gets warm enough that I don't enjoy making a call on it.
    Yeah, that's my biggest issue. It's kind of uncomfortable to hold to my ear when it gets hot.
  13. bauerbach's Avatar
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    #13  
    Quote Originally Posted by tumaykilinc View Post
    Sorry, my English is not perfect might have used the wrong word to describe.

    I was just wondering if Black Matte would have less issues with heat, than other glossy ones. Because of different material being used. Not that i know anything about materials and stuff.
    I am going to get mine next week and i still have time to pick color, that's why i asked.
    ah, my understanding is that the material is the same in all colors, the finish is slightly different is all. Could speculate about the surface area of a matte finish offering greater heat dissipation... but I think that would be insignificant. The sun will heat up a matte color more than a glossy one, and a dark color more than a light one. so matte black is kinda the worst case.

    But I am not sure the "heat" being discussed in this thread is really about the sun. so maybe that's the answer to the question no one asked.

    As for internal heat, color and finish should not have a bearing.
    tumaykilinc likes this.
  14. apoc527's Avatar
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    #14  
    My black 920 gets pretty warm--probably the same as what everyone else is describing. It's battery also seems to die pretty fast. My wife's red 920 does not seem to get hot at all and it's battery has been pretty stellar. Manufacturing defect in the black ones or a firmware problem?
  15. Sonofdex's Avatar
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    #15  
    From what I've read, the battery & coil are all held in a metal frame within the Polycarb... it could be that the frame, coil & battery heat up when charging and the phone passes the heat through the top. I did notice mine cool off after I stopped charging it. This should only be an issue during charge.
  16. afkaboogieman's Avatar
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    #16  
    Mine is running uncomfortably warm too. Basically any time it pulls data it starts getting hot. I haven't noticed the battery life, but the battery life was so poor on my HD7S that I wouldn't notice.

    One theory, has anyone thought about how the outer metal plate on the camera might be the culprit? The whole phone is encased in thick plastic which doesn't efficiently conduct heat. But that metal Carl Zeiss plate get's noticeably hotter than the rest of the case, which I think causes the heat to get radiated out more quickly (like a coil on an electric stove).

    I doubt this is something a software patch can fix, particularly with windows phones that drip data constantly to support the live tiles. Lets hope the first wave of cases comes out soon so we don't get burned.
  17. Koltrane's Avatar
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    #17  
    Got my 920 last night and plugged it in to charge. Called my brother while it was charging and spoke to him for the better part of an hour. Noticed immediately that the phone around the earpiece was warm - not so much that I couldn't use it, but warm enough to worry me. I figured it was a combination of charging and use, because when it was just charging it was not warm.

    This morning I was driving to work with the phone plugged in and was using Nokia Music and Drive. I got a call from a friend and, again, it was hot. :unsure:

    I have searched on line and no one has mentioned this. Do I have a defective handset or are we talking a design flaw? Granted, both times it has been charging and working, but my other phones (android & iPhone) do not suffer from this.

    Any thoughts? Anyone else having this issue?
  18. Why0Why's Avatar
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    #18  
    I downloaded Angry Birds Star Wars last night for my son and after a few minutes it was pretty hot. I have owned all types of phones and devices over the years and nothing has gotten this hot. I would classify it getting to the very hot stage. I expect warm with intensity, but this was significantly more than that. I have access to a laser thermometer. I will try to measure it when I can.
  19. zmqlumia900's Avatar
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    #19  
    Based on your guys' mention, I start to doubt that if these overheat issues are the defect generally happened on the Black model. Mine is black too with the overheat issue and not good battery life.
  20. ZombieBacchus's Avatar
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    #20  
    I have fantastic battery life so far but my black 920 does get awfully warm at the top after playing games or talking on the phone. I would say hot but very warm to the touch.

    I wish I knew for sure if this was a defect so I can exchange it. Right now that is the only issue I really have so I dont want to give up a unit I am happy with if the next one will get warm too and may have other issues.
  21. TheBadGuy_88's Avatar
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    #21  
    MINE is matte black and I noticed it this mornig for the first time, I was playing civilization revolution with my phone plugged in and it was really hot, uncomfortably so, then to add to it, it died on me, it just totally died WHILE IT WAS CHARGING WTF!!!
    to go with the yellowing tint on my buttons, and a battery that has lasted about 16-18 hrs im about to make a return...
  22. TheDragoneer's Avatar
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    #22  
    I upgraded from a Samsung Focus to a red 920. Battery life has been horrific so far. 6-8 hours of light usage (checking Twitter, a few minutes of Angry Birds, random searches) and I've drained a full charge. I get the overheating problem, too. Even browsing the web makes my phone run abnormally hot. Playing games becomes uncomfortably hot after 10-15 minutes.

    It's bad. I really want to love this phone, but I've had to fully charge it 2-3 times a day since I've had it. Never seen a phone with such poor life.
  23. KoukiFC3S's Avatar
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    #23  
    If you are syncing google contacts and calendars it will heat up your phone.

    Severe Windows Phone 8 bug rears its head for Gmail users | Windows Phone Central

    Removed my google account and now my phone doesn't overheat anymore.
  24. ZombieBacchus's Avatar
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    #24  
    I asked @NokisCareUS about the heat on Twitter this morning and they said that it is quite normal for the phone to get warm when multiple apps are running. That makes me feel a little better but I just had my longest phone conversation so far, about 15 minutes, and the phone was pretty uncomfortable to hold on me ear. I only had KIK messenger and email open in the background.

    Just dont know if I should exchange it. Everything else works great on this phone and I am getting fantastic battery life.
  25. Xsever's Avatar
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    #25  
    Munibullah Wahdy likes this.
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