MTP USB Device Failed

[Eddie Lau]

I'm running Win7 64bit, I can't connect my Lumia 920 to my PC, it gets this error every time I plugged it in.
I have unplugged all my other USB drives, and plugging into differnt USB ports, restarted computer few times, but still can't have it connect properly.

USB Composite Device Ready to use
MTP USB Device Failed
WInUsb Device Ready to Use
WinUsb Device Ready to Use

 

[lordofthereef]

USB seems kind of screwy. We have an iMac and I couldn't get it to connect for the life of me in OSX 10.8.1, however it will charge. I even downloaded the Windows Phone App to no avail. I dual boot into Window 8, and the first time I plug it in it didn't recognize the phone either. Then I plugged it in a little later and the Windows Phone app automatically launched (I never downloaded it, so it must have been preloaded or installed on its own). Anyway, I plan on using stuff through the file manager anyway. Dropped a few ringtones into the ringtones folder this way and it works a treat. I much prefer this form of syncing over what iOS forces you into. Android is ok too, but removable storage devices get kind of screwy. With Windows phone you don't have to change any settings... the folder just show up and you can continue using your phone in the interim. I like that, very much.

 

[NConley9]

I'm having the same issue. I cant get my phone to connect to my PC running Win7 Ult 64 or my Laptop running Win8 64.

 

[NConley9]

Ah, Reboot the phone. Worked for me.

 

[Eddie Lau]

Ah, Reboot the phone. Worked for me.

worked for me too, thx, when in doubt reboot..

But now faced with a new problem, the windowsPhone app crushes midway, and can't in anyway continue adding contents.

 

[F15 Ranger]

Make sure your using the supplied cable. Also make sure your not using an old USB 1.X or low power USB port. I had the same issues with another cable. My system had low power USB on the front of the system but high power in the rear. I also loaded this program and it was able to solve my issues. My filesystem now comes up in explorer:

http://www.windowsphone.com/en-US/how-to/wp8/windows-phone-app-for-desktop

 

[Christopher Blexrud]

same here... can't believe that's all it was. Thx.

 

[Satsuki]

Rebooting worked for me too! Thanks a ton!

So glad to see WPCentral uses FB logons too! Everyone should do that to make it one click forum access!

THANKS GUYS!

P.S. The Windows Phone 8 software can be found here: Windows Phone 8 | Sync music, photos, videos, and podcasts with your PC | Add ringtones | Support | Windows Phone (United States)
- Had such a hard time googling this.

 

[Shefeeq Abubakr]

None of the above worked for me. Win 7 Pro 64 bit with Lumia 920. No mass storage detected. Windows Phone desktop app does not recognize phone is connected. Tried all USB ports. Any suggestions?

 

[Shefeeq Abubakr]

This worked for me...

SOLVED:Windows Mobile-based device and Canon Powershot cameras showing code 19 and MTP USB Device failed.

 

[SayAhoy]

Thanks, rebooting the phone worked for me too.

 

[Ajay Kopperla]

Rebooting the phone worked for me. thanks i wasted almost 2 hours for why it is not getting detected. with this forum reply it took me two minutes.

 

[Lin Byron]

Thanks, it worked for me..
if you have been installed windown phone app, usb driver but doesn't work, try it.

 

[DonnaxNL]

OMG, so much love for you guys!!! Never though the problem is cause because of the phone instead the pc.

Thank you~~!!!!!!

 

[Michael Oshodi]

What do you mean by reboot? I'm using the HTC 8S by the way?

 

[Michael Oshodi]

what does everyone mean by rebooting? im on a HTC 8S and experiencing the same problems

 

[brigy1]

Hi!

If nothing else works, use the Driver Identifier program
Driver Identifier - The largest driver collection for all laptops & desktops.
It will scan your pc and offer you drivers that u need to install manually.
It helped me with the mtp device install when the win updates didnt work.
It took me some time until i found this prog xD
(btw i have XP and lumia 520)

 

[Ravi Jadhav]

After rebooting its worked for me..

 

[ahlun Lee]

Shutdown your phone.

 

[Tribu]

Ah, Reboot the phone. Worked for me.

Found this in time thanks much... didnt think to reboot the phone. Been rebooting the laptop all this time