| | 11-12-2012, 11:28 AM #1
After seeing so many success stories I gave it a shot. I purchased a 900 in early April and was not due for an upgrade till 11/2013.
Called the 611 number and got a real nice (seemed young) rep. I explained to her I wanted to check my upgrade options. She came back with the $250 + $99 option. I explained that was a bit much and that I really wanted to get the 920 due to limited software updates in the future with the 900. I also stated that my wife just upgraded last Friday (picked her up a 920 in red to replace an iPhone 4, beautiful device and she loves it) and that I wanted to get on the same upgrade cycle as her. She checked with her manager and still came back with the same early upgrade option.
I poked a bit more and she then said she could give me a credit of $150 on my bill and then charge the phone to next month’s at the $250 + $99 price. I said that still is a bit much. Then she offered a $250 credit and the $250 + $99 price...so essentially the standard upgrade option :D
Long story short I was able to get the upgrade for $99. Not bad. She did say they were on backorder (I got the white, the only one they had in stock was black) but I guess I can wait after all that. She was able to add free overnight shipping. She even was able to get the charging plate because as she stated "You can't charge the phone without it" :lol:
After wrapping everything up she was having issues adding all of it to my account. I gave her $100 for the phone and then everything went through.
I guess as others have experienced it is really about who you talk too. That and I stayed as nice as possible and made small talk.
Good luck to other 900 early adopters!