11-16-2012 06:54 AM
29 12
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  1. jh20001's Avatar
    Isn't there a website to go to for the free pads? I ordered mine via phone since my grandfathered data plan seems to be impossible to move via store or website (as it has been every other time I have ever upgraded.....they really do not excel in user friendliness). They swore up and down that they do not have access to the deal...even though it's being done EVERYWHERE...especially even though..they ARE AT&T...*shrug*

    Isn't there a nokia website to go to and request it if you didn't get it in your order?
    11-12-2012 11:01 PM
  2. TheKinkajou's Avatar
    I think it's only through AT&T. There was some issue in store when I ordered. Three different people helped me. One person didn't even know about the deal, the second person knew about it but didn't know how to do it, and the third person made it work (ended up charging me for the pad, but then took the cost of the pad off the price of the phone).
    11-12-2012 11:05 PM
  3. downhillrider's Avatar
    Not really sure what your asking. My free charging pad came in today because I pre-ordered my 920 last Wednesday. I don't know if websites that are giving them away.
    11-12-2012 11:05 PM
  4. Johnnycat13's Avatar
    11-12-2012 11:24 PM
  5. jh20001's Avatar
    Thanks :)
    11-12-2012 11:32 PM
  6. Xsever's Avatar
    I was told by Nokia Support that this website is only for UK customers. A manager confirmed it too.
    11-13-2012 08:24 AM
  7. Johnnycat13's Avatar
    I hope not. Otherwise us Canadians are once again getting the short end of the stick. Only black available, have to sign a three year contract and no free anything. :( Thanks Rogers...
    11-13-2012 09:08 AM
  8. Xsever's Avatar
    I hope not. Otherwise us Canadians are once again getting the short end of the stick. Only black available, have to sign a three year contract and no free anything. :( Thanks Rogers...
    Exactly my thoughts when I called Nokia to inquire about this. I paid full-price for the phone and got nothing with it.

    They said there is no promotion for Canada and the website is for UK customers.
    11-13-2012 09:14 AM
  9. Johnnycat13's Avatar
    Serves me right for getting my hopes up. I should have known Rogers would never give us something they could charge us for. :(
    11-13-2012 09:24 AM
  10. Xsever's Avatar
    Serves me right for getting my hopes up. I should have known Rogers would never give us something they could charge us for. :(
    They don't even have any accessories for sale!
    11-13-2012 09:38 AM
  11. ImmortalWarrior's Avatar
    They don't even have any accessories for sale!

    This annoys me greatly. ****, they don't even truly have the phones for sale yet.
    11-13-2012 09:58 AM
  12. NickA's Avatar
    Isn't there a website to go to for the free pads? I ordered mine via phone since my grandfathered data plan seems to be impossible to move via store or website (as it has been every other time I have ever upgraded.....they really do not excel in user friendliness). They swore up and down that they do not have access to the deal...even though it's being done EVERYWHERE...especially even though..they ARE AT&T...*shrug*

    Isn't there a nokia website to go to and request it if you didn't get it in your order?
    See the last few posts in this thread: http://forums.windowscentral.com/lumia-920/202296.htm

    It does appear to be UK only.
    11-13-2012 10:13 AM
  13. jh20001's Avatar
    Well that sucks. I bought mine from AT&T (only via phone ["611"] instead of store) and now I don't get one? Bleh!
    11-13-2012 10:21 AM
  14. jh20001's Avatar
    Nevermind! I took the receipt to the store and said "This is bull*** heh, I come to you...you say I'm too old of a plan and have to do it by phone, I do it by phone and they say they don't have any access to or literature about the charging pad...so I ordered it now I come BACK to you....give me my pad >_<" (I was actually nice about it and just sarcastic with the complaint but quite serious at the same time...so I let them know I was determined, while also making sure they knew I wasn't there to go off on a rampage...and rather be their friend)

    And they ordered it :) Thanks AT&T
    11-13-2012 03:00 PM
  15. ItsVictorB's Avatar
    Nevermind! I took the receipt to the store and said "This is bull*** heh, I come to you...you say I'm too old of a plan and have to do it by phone, I do it by phone and they say they don't have any access to or literature about the charging pad...so I ordered it now I come BACK to you....give me my pad >_<" (I was actually nice about it and just sarcastic with the complaint but quite serious at the same time...so I let them know I was determined, while also making sure they knew I wasn't there to go off on a rampage...and rather be their friend)

    And they ordered it :) Thanks AT&T
    Did you get a confirmation e-mail?
    11-13-2012 03:02 PM
  16. iamtim's Avatar
    Wow, you folks must all go to the wrong AT&T store.

    I went to get my 920 last Friday, the dude who helped me was awesome. First, he offered to trade-in my iPhone 4 and gave me $131 credit* for it. Then he was like, "I take it you want to keep your unlimited data plan, right?" and just moved it over. Finally he said, "and you get this free charging plate but we don't have any right now; here's my card, call me back in a few days and I'll let you know what's going on." Then, later that night, he called me and told me that he was just going to order it for me. He verified my shipping address and about an hour later I got an order confirmation from AT&T.

    It was... an awesome experience.

    (Earlier that day I'd sold a Google Nexus 7 tablet to get the 920; so I walked out of AT&T with a brand new 920, a car charger, and $100 cash in my pocket. It was a good day. :D )
    11-13-2012 03:22 PM
  17. jh20001's Avatar
    Did you get a confirmation e-mail?
    Yep
    11-13-2012 03:33 PM
  18. Landsharkk's Avatar
    Wow, you folks must all go to the wrong AT&T store.

    I went to get my 920 last Friday, the dude who helped me was awesome. First, he offered to trade-in my iPhone 4 and gave me $131 credit* for it. Then he was like, "I take it you want to keep your unlimited data plan, right?" and just moved it over. Finally he said, "and you get this free charging plate but we don't have any right now; here's my card, call me back in a few days and I'll let you know what's going on." Then, later that night, he called me and told me that he was just going to order it for me. He verified my shipping address and about an hour later I got an order confirmation from AT&T.

    It was... an awesome experience.

    (Earlier that day I'd sold a Google Nexus 7 tablet to get the 920; so I walked out of AT&T with a brand new 920, a car charger, and $100 cash in my pocket. It was a good day. :D )
    Please tell me you contacted that guy's manager and gave him the most awesome positive feedback ever. :)
    11-13-2012 03:42 PM
  19. tebugg's Avatar
    speaking of this wireless charger, has anyone tried to use the wireless charger while having your phone plugged into the wall or usb port? just got my charger in mail today and thought this might charge faster but at the same time i'm wondering if it would cause battery damage.
    11-13-2012 04:40 PM
  20. Keith Wallace's Avatar
    speaking of this wireless charger, has anyone tried to use the wireless charger while having your phone plugged into the wall or usb port? just got my charger in mail today and thought this might charge faster but at the same time i'm wondering if it would cause battery damage.
    I came to the forums to make a post asking just that. I was like...double charge or dead battery?
    11-13-2012 05:07 PM
  21. jh20001's Avatar
    speaking of this wireless charger, has anyone tried to use the wireless charger while having your phone plugged into the wall or usb port? just got my charger in mail today and thought this might charge faster but at the same time i'm wondering if it would cause battery damage.
    Kind of a pricey science experiment.
    11-13-2012 08:04 PM
  22. awesomeindeed's Avatar
    speaking of this wireless charger, has anyone tried to use the wireless charger while having your phone plugged into the wall or usb port? just got my charger in mail today and thought this might charge faster but at the same time i'm wondering if it would cause battery damage.
    Are you in that much of a hurry? I can't see it being "good" for the battery. Might not even accept both at the same time.
    11-13-2012 08:09 PM
  23. bguy_1986's Avatar
    anybody from AT&T that was early and never got the offer for a charging pad get one yet? I chatted online again and they said I should still be receiving one....
    11-13-2012 08:18 PM
  24. philharmonik's Avatar
    Didn't get mine yet. I did order early(preorder). But, I just got an email today from ATT saying that it will be shipped separate. Nice!!
    11-13-2012 09:10 PM
  25. entropism's Avatar
    I ordered mine over the phone, and he forgot to add it to my order. I called back later and mentioned the AT&T promo, she verified with her manager, and quickly sent one out to me for free.
    11-13-2012 09:40 PM
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