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  1. Humayun Khan's Avatar
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       #1  
    Hey all,

    I just noticed something...on top of the phone, close to the headphone jacks, on top of the earpiece, try pushing the frame of the frame down towards to screen...It actually clicks and seems as it is not snug tight. Is this only with my phone? I freaked out when I witnessed this happening.
  2. TenTwelve's Avatar
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    #2  
    That's your SIM tray probably.
  3. EG8196's Avatar
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    #3  
    I had this problem too,
    esp at the top right of the phone,
    you can feel the "gap" and hear the "click" sound when you push it.

    I hope my new unit will not have this problem
  4. EG8196's Avatar
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    #4  
    Quote Originally Posted by TenTwelve View Post
    That's your SIM tray probably.
    No, it is not the SIM tray
  5. Humayun Khan's Avatar
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       #5  
    Quote Originally Posted by TenTwelve View Post
    That's your SIM tray probably.
    It is in the center of the phone above the earpiece, and it is surely not the SIM tray. In fact, when I force to push the plastic in, the sim tray lines up perfectly. Otherwise there is a very slight, almost unnoticable difference between the housing and the tray.
  6. ProfessorTripp's Avatar
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    #6  
    Mine doesn't move at all, that doesn't sound normal. I'm actually very impressed with the build quality of my 920, it's a really solid device.
  7. Humayun Khan's Avatar
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       #7  
    Quote Originally Posted by ProfessorTripp View Post
    Mine doesn't move at all, that doesn't sound normal. I'm actually very impressed with the build quality of my 920, it's a really solid device.
    It doesn't move until you push it hard; you can hear it "pop" or "click."
  8. SimplyMorbo's Avatar
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    #8  
    Mine has such a problem, too, but not at the top, but instead on the right side, between the power and the camera button. Pressing with my thumb from the side or from above (alternately) I can hear a slight creaking noise.

    It's not bad, but now that I know it is there I cannot help but press there all the time and it gets more annoying by the minute. Sigh... I think I will have to send it back to Amazon.de and hope they will exchange it for a new one.
  9. nico002's Avatar
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    #9  
    I'd exchange it, mine is solid as a rock...
  10. ryude's Avatar
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    #10  
    Quote Originally Posted by Humayun Khan View Post
    It doesn't move until you push it hard; you can hear it "pop" or "click."
    I would suggest that you stop pushing really hard then.
    tumaykilinc likes this.
  11. socialcarpet's Avatar
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    #11  
    Quote Originally Posted by ryude View Post
    I would suggest that you stop pushing really hard then.
    Exactly.

    That said though, mine is rock solid, doesn't do this.
  12. Chippius_nl's Avatar
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    #12  
    Mine had it ( besides screen problems and battery drain). Exchanged mine. Now it's rock solid. The sales person would have changed it just for the case problem. I would exchange it.

    There were also two Nokia representatives in the store by chance and they said it was a defect and it shouldn't be possible.
  13. rkgriffin's Avatar
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    #13  
    My 920 actually does click if pressed down right above the ear piece. I would have never noticed it if I didn't read this thread... damn it :p Doesn't seem like that big of an issue though.
  14. Jonah P's Avatar
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    #14  
    Quote Originally Posted by SimplyMorbo View Post
    Mine has such a problem, too, but not at the top, but instead on the right side, between the power and the camera button. Pressing with my thumb from the side or from above (alternately) I can hear a slight creaking noise.
    I have this problem. The case looks raised a little.
  15. ibbyj's Avatar
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    #15  
    By looking at my 920, I have got to admit.. I have no idea where there could possibly be anything popping. There are not any seams.
  16. Humayun Khan's Avatar
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       #16  
    This issue seems quite sporadic, and seems many people have it, and many don't. How can there be so many faulty phones? That's a lot of returns for Nokia; very disappointing.

    I still don't know if I should exchange mine for this reason, because I hear the new Rogers Lumia 2nd batch are locked..mine came unlocked out of the box, and I know for sure it works with AWS 1700.
  17. SimplyMorbo's Avatar
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    #17  
    Quote Originally Posted by Jonah P View Post
    I have this problem. The case looks raised a little.
    Indeed, when I look very closely I can see that the glass is a tiny bit raised on the right side, where the creaking is. Looks like the display is not fitted perfectly into the body there. Anyway, I have already applied for a replacement at Amazon.de, I just hope the next one will not have any problems. Apart from this issue I really love the Lumia!
  18. inteller's Avatar
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    #18  
    Better sell it to me then so you don't have to look at this travesty.
  19. ibuyufo's Avatar
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    #19  
    I wonder if this is the point where dust is getting through to the front facing camera.
  20. thekonger's Avatar
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    #20  
    Quote Originally Posted by Humayun Khan View Post
    It doesn't move until you push it hard; you can hear it "pop" or "click."
    Mine doesn't. When you say 'push it hard' do you mean you are trying to push it so it breaks? I pushed with moderate force and nothing at all. I can try to crank on it, but isn't that just trying to deliberately break it through with abnormal usage?
  21. lovenokia's Avatar
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    #21  
    My Nokia Lumia 920 does this too, how do you exchange your phone phone if you bought it online from att? Can you just go to the store ir do you need a certain reason.
  22. neil0311's Avatar
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    #22  
    The don't push hard. Mine is solid and acts like one solid piece of material. No give or sound at all.
  23. Squatting Hen's Avatar
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    #23  
    No reason to exchange for this "issue". I got two white ones yesterday and both did this. I pushed really hard and it went away. What it felt like to me was some sort of glue or sticky tape that was not holding the part together. After my firm press and 10 second hold, neither phone has this problem now.
  24. JConn_Lefty's Avatar
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    #24  
    how hard are you guys pushing down on this poor little phone???

    although i don't believe the build quality of the 920 is at the level of iphone, it seems to come at a close 2nd. it feels sturdy and mine hasn't been creaking or popping.
  25. jjmc2001's Avatar
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    #25  
    MIne has a slight soft spot as described between the headphone jack and the right side. I am not too worried about it but it is annnoying. I am not going to return it because I don't want the hassle of setting up my phone again.
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