Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 9 of 9
  1. dacarter77's Avatar
    Member

    Posts
    68 Posts
       #1  
    Starting a couple of days ago, I have a major issue where the screen goes blank whenever I dial a number and doesn't come back until the other party disconnects. This means I can't press numbers on a menu or end the call. The proximity sensor doesn't seem to be working at all. the screen goes blank even before I put my face to the phone.
  2. scott19931223's Avatar
    Member

    Posts
    14 Posts
    #2  
    I just got the same problem, is there a screen protector on your phone? You need to remove it.
  3. dacarter77's Avatar
    Member

    Posts
    68 Posts
       #3  
    Yes, I saw your thread, but no I don't have a screen protector.
  4. jfa1's Avatar
    Member

    Posts
    2,335 Posts
    Global Posts
    2,414 Global Posts
    #4  
    Take your phone back and get a replacerment your proximity sensor is kaka!
    Your smartphone is only as smart as YOU let it be!
  5. dacarter77's Avatar
    Member

    Posts
    68 Posts
       #5  
    I was afraid that's what I would have to, just when I get it all setup. Guess I need to learn how backup/restore work first.
  6. seraphim19's Avatar
    Member

    Posts
    24 Posts
    #6  
    I had this problem on a Radar, turned out the screen protector was buggin the sensor. But if you dont have one of those... Sucks bro! could always try a hard reset, those seem to fix things like this sometimes.
  7. EDDS's Avatar
    Member

    Posts
    124 Posts
    #7  
    I see the proximity sensor problems of the 800 haunt the 920 too. My mums 800 had the same problem, the fix? Get it repaired or replaced.
  8. dacarter77's Avatar
    Member

    Posts
    68 Posts
       #8  
    Blowing compressed air on the ear piece fixed it, working normally for a few days now.
  9. mrmeyer's Avatar
    Member

    Posts
    8 Posts
    Global Posts
    9 Global Posts
    #9  
    I came here looking for a solution, I have the same thing. Blowing air into the earpiece fixed it, too.

Similar Threads

  1. Screen goes off on voice calls?
    By riffraffy in forum Nokia Lumia 900
    Replies: 5
    Last Post: 04-07-2012, 12:07 PM
  2. Motorola goes straight after Siri
    By HeyCori in forum Other OS's and Devices
    Replies: 0
    Last Post: 02-27-2012, 12:31 PM
  3. After ChevronWP7 can i Unbrand?
    By niovhe in forum Software Development and Hacking
    Replies: 0
    Last Post: 11-07-2011, 09:54 AM
  4. Sat Rad Stopping when Screen goes off
    By Piratelooksat40 in forum Windows Phone Apps
    Replies: 1
    Last Post: 10-10-2011, 02:24 PM

Posting Permissions