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  1. Wac954's Avatar
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       #1  
    Is this normal?
  2. unstoppablekem's Avatar
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    #2  
    I don't think so. Could you explain it better?
  3. Leo Kaukidi's Avatar
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    #3  
    Make sure that USB settings on your computer / laptop are not set to go to sleep ( in the power settings for your computer, usb suspended state ) also make sure the cable on the 920 is plugged in all the way in ( I know it's silly but I have done that myself a few times haha, really push it in until you can't see the silver tip ).
  4. entropism's Avatar
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    #4  
    Mine is the same way, kind of feels like it's about to break off... On the phone with AT&T for the past 2 hours trying to process an exchange
  5. socialcarpet's Avatar
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    #5  
    Quote Originally Posted by Wac954 View Post
    Is this normal?
    No.
  6. Wac954's Avatar
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       #6  
    I tried 3 USB cables but all the same
    It still charges and sync but it loose
    Thx
    Btw. I love the phone
  7. Commander Data's Avatar
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    #7  
    I find the Nokia one is a tad bit loose, but other ones are fine.
  8. Wac954's Avatar
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       #8  
    1 Nokia 2 Belkin USB cables and all the same
  9. Laura Knotek's Avatar

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    #9  
    I'd take the device back or send it back for a replacement. The USB port isn't supposed to be loose.
  10. Ekin Koc's Avatar
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    #10  
    Mine also moves a little to sides when plugged. I have seen same thing on a couple more devices (like my 2 year old bluetooth headphones.) it should not be a problem.

    Also: USB Port
    Last edited by Ekin Koc; 11-19-2012 at 03:38 PM. Reason: Added relevant link
  11. Ekin Koc's Avatar
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    #11  
    Also: USB Port
  12. Laura Knotek's Avatar

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    #12  
    Quote Originally Posted by Ekin Koc View Post
    Mine also moves a little to sides when plugged. I have seen same thing on a couple more devices (like my 2 year old bluetooth headphones.) it should not be a problem.
    Moving a little to the side is normal, but if it's so loose that movement causes device to stop charging, then it needs to be exchanged.
  13. Wac954's Avatar
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       #13  
    Thx everyone
  14. alex2364's Avatar
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    #14  
    I think I have the same issue. There's a gap between the USB cable and the phone. Also, when I push the cable in, there isn't a "click" that you feel with other phones. Does anyone else have the same issue?

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