12-22-2012 07:10 PM
46 12
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  1. CrackBerry Kevin's Avatar
    Well that didn't last long. I'm super sad right now. Picked up my Lumia 920 from Rogers in Winnipeg this past Friday. Been using it since then as my regular phone. A few hours ago it just died. I didn't see it happen. As far as I know it had battery life still (took it off the charger in the morning). But then I went to use it and it wouldn't turn on. Put it on the charger and even after 30 minutes it wouldn't turn on. Left it on the charger even longer and still wouldn't turn on. Tried another two different chargers now and left it on for 30 minutes on each one, and still no luck.

    I took my SIM card out now and switched back to another phone. Hoping it magically turns on again, but not sure that will happen. :/

    What's weird is that a similar thing happened when Dan Rubino was here a few weeks ago with his review unit Lumia 920. It just spontaneously died on him, but in the case it came back to life after 30 minutes on a charger. I don't seem to be having such luck.

    Haven't been doing anything unusual with the phone. Maybe there's something about Rogers in Winnipeg that the Lumia doesn't like? The phone has seemed pretty stable/reliable overall so far, although yesterday it did restart on me once when I was driving in my car talking over Bluetooth via a Skype call (it just decided to kill the call, turn off and restart).

    Not sure what I'm supposed to do now to revive it? I saw the tutorial on fixing a bricked Lumia 920, but I think this is beyond that. Guess I'll take it back to Rogers tomorrow.

    Any ideas / advice appreciated.
    11-20-2012 08:47 PM
  2. erzhik's Avatar
    Contact Nokia Care.. Chances are, they will send you a new phone overnight.
    11-20-2012 08:48 PM
  3. Darus214's Avatar
    Did you try holding the volume down and sleep buttons for at least 10 seconds?
    11-20-2012 09:24 PM
  4. Etyrnus's Avatar
    Kevin, I had mine lock up similarly, seemed completely dead. But try the soft reset like Darus suggests, that's what worked on mine. And I discovered words with friends was the source of my lockups.
    11-20-2012 09:34 PM
  5. aubreyq's Avatar
    I read on another forum that someone, who had contacted Nokia Customer Service, was asked by Nokia if by any chance his phone was purchased from Rogers in the first days of release. I found that interesting.
    11-20-2012 09:40 PM
  6. based_graham's Avatar
    My Rogers 920 died to did the hard reset and fixed it whoo!
    11-20-2012 09:51 PM
  7. based_graham's Avatar
    Ever since then no bottlenecks good battery life.
    11-20-2012 09:51 PM
  8. CrackBerry Kevin's Avatar
    OK. BACK TO LIFE. Took a couple of tries it seems, but the resets worked. It booted up and is alive once again. Not sure why Rogers hated it on though.

    BUT NOW I HAVE A NEW ISSUE....

    While the Lumia 920 was out for the count, I popped the sim card out of it and tossed it back into my iPhone 5. Just went to put my SIM card back into the Lumia 920, but the SIM Card Tray won't pop up. Then I just realized... there's FREAK'N EMPTY SIM CARD ADAPTER IN THERE AND THE PINS ARE STUCK.

    So ticked off right now. That's a mistake I've made before on BlackBerry, but I didn't even realize I had a SIM card adapter in there. Totally forgot. When we picked up the Lumia 920s, we bought two of them and Bla1ze (Chris Parsons) who writes for us got mine setup while I was working on some other stuff. I didn't realize he put my nano sim from my iPhone 5 into an adapter and then into the Lumia 920. The adapter fits so smooth that I when I popped out my SIM just now it didn't even look like an adapter was in there. So now I think the pins are stuck in the hole of the adapter. I'm trying to do some careful surgery right now to pop it out without snapping anything. It's halfway there I think.. still stuck though. Fingers crossed I get back up and running.
    11-20-2012 09:55 PM
  9. Chris Parsons's Avatar
    OK. BACK TO LIFE. Took a couple of tries it seems, but the resets worked. It booted up and is alive once again. Not sure why Rogers hated it on though.

    BUT NOW I HAVE A NEW ISSUE....

    While the Lumia 920 was out for the count, I popped the sim card out of it and tossed it back into my iPhone 5. Just went to put my SIM card back into the Lumia 920, but the SIM Card Tray won't pop up. Then I just realized... there's FREAK'N EMPTY SIM CARD ADAPTER IN THERE AND THE PINS ARE STUCK.

    So ticked off right now. That's a mistake I've made before on BlackBerry, but I didn't even realize I had a SIM card adapter in there. Totally forgot. When we picked up the Lumia 920s, we bought two of them and Bla1ze (Chris Parsons) who writes for us got mine setup while I was working on some other stuff. I didn't realize he put my nano sim from my iPhone 5 into an adapter and then into the Lumia 920. The adapter fits so smooth that I when I popped out my SIM just now it didn't even look like an adapter was in there. So now I think the pins are stuck in the hole of the adapter. I'm trying to do some careful surgery right now to pop it out without snapping anything. It's halfway there I think.. still stuck though. Fingers crossed I get back up and running.
    Wait.. are you trying to blame me for this? :P
    Innovatology and Jazmac like this.
    11-20-2012 10:01 PM
  10. CrackBerry Kevin's Avatar
    OK... so I managed to get the stuck sim card adapter halfway out -- was really careful so think it's ok -- which now gave me enough room to slide the nano sim back into the adapter. Restarting phone now.. let's see if it works...
    11-20-2012 10:04 PM
  11. Chris Parsons's Avatar
    And the lesson of the day here folks, be careful using SIM card adapters -- you could really mess us your device.
    11-20-2012 10:06 PM
  12. TMavC5's Avatar
    ??? Could you explain what happened?
    Sent from my Red L920 using Board Express
    11-20-2012 10:07 PM
  13. CrackBerry Kevin's Avatar
    And I am screwed. Invalid Sim Card Error.

    I cannot believe I did this again. Totally Chris Parson's fault. I completely, completely, completely COMPLETELY didn't realize there was an adapter in there. I feel sick.

    Here's what I did a while back on a BlackBerry... I essentially just did the same thing on my Lumia 920 without realizing it.

    Kinda feel like vomiting right now. I feel sick. My fault I guess, but wouldn't have happened if the phone didn't die on its own first. Wouldn't have pulled the card out. Garrrrr!

    Made in flanders likes this.
    11-20-2012 10:19 PM
  14. Daniel Rubino's Avatar
    Ah, poor Kev. He has the worst luck.
    11-20-2012 10:29 PM
  15. CrackBerry Kevin's Avatar
    I don't know if it's bad luck, or if sometimes I just don't slow down to think about what I'm doing....
    11-20-2012 10:45 PM
  16. Chris Parsons's Avatar
    I don't know if it's bad luck, or if sometimes I just don't slow down to think about what I'm doing....
    You walk fast, you eat fast, you talk fast -- you destroy phones fast!
    11-20-2012 10:49 PM
  17. Camfella's Avatar
    You walk fast, you eat fast, you talk fast -- you destroy phones fast!
    Now I see why he's so insecure, he's a 2 min. man. :blush:
    brmiller1976 likes this.
    11-20-2012 11:11 PM
  18. MDak280's Avatar
    Oof, sorry to hear about that. And you were so close to getting it working again :x

    From what I've been reading on these forums, though, try contacting Nokia's Customer Care. They'll probably ship you a new phone for free if you explain to them what happened. Or you could go back to Rogers if you think they'll give you a replacement.
    11-20-2012 11:17 PM
  19. Schmurf's Avatar
    Ahhh, the reason why I don't like to use SIM cards! (just kidding, but still happy I am on a CDMA phone)
    11-20-2012 11:19 PM
  20. --TommesJay--'s Avatar
    I don't know if it's bad luck, or if sometimes I just don't slow down to think about what I'm doing....
    I think that's the curse of us BlackBerry users, we're always in a hurry :D
    11-21-2012 12:35 AM
  21. Michelle Haag's Avatar
    Click image for larger version. 

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    Covfam, ramrac, wprob and 5 others like this.
    11-21-2012 02:17 AM
  22. Laura Knotek's Avatar
    Kevin, what are we going to do with you?

    First the plastic, and now you've destroyed another SIM slot!

    Nano SIMs and you do not get along. :(
    11-21-2012 03:58 AM
  23. Daniel Ratcliffe's Avatar
    First of all Kevin, what the **** are you doing here? You're meant to be die-hard BlackBerry! LOL. Heck, I even remember you back when I was that outspoken teen with a BlackBerry 8520...

    Secondly, I hope to god I don't have this issue with my 820... Guess you're gonna have to cough up the dough to get it fixed...
    11-21-2012 06:21 AM
  24. diplomat696's Avatar
    My 920 Just died too, have it on a charger right now to see if it helps/fixes itself but really do not feel like hard resetting, this is pretty much BS, going to call Nokia Support if it does not come back on and ***** them out completely.
    11-21-2012 11:59 AM
  25. Necroscope's Avatar
    Why would you be adverse to hard resetting. It is not a factory reset. Yes, deeper than putting your phone to sleep, but no different than turning it off.
    11-21-2012 01:15 PM
46 12

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