12-16-2013 12:34 PM
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  1. michail71's Avatar
    I wouldn't bee too hard on anyone that has tried to charge upside down. It's a bit of a design issue if that many people are doing it.
    12-14-2012 01:39 PM
  2. ragemonster's Avatar
    Anyone else have their phone freeze whilst charging it on the wireless charger?
    12-14-2012 03:11 PM
  3. Sinabu's Avatar
    Yes mine will do it as well.

    I've been talking with Nokia and MS over twitter and they advised to turn off Bluetooth and make sure no apps are running in the background when wireless charging. There should be an update released sometime this month to fix.
    ragemonster likes this.
    12-14-2012 03:13 PM
  4. imem's Avatar
    Mybee it's more battery drain then the charger can charge
    Have that issue running Spotify.on my crap phone.HTC XL and charging from my computer at work (but I get a alarm about it)

    Soon I'm going to get me a 920



    Skickat frn min HTC Sensation XL with Beats Audio X315e via Tapatalk 2
    12-14-2012 03:36 PM
  5. home4sale2's Avatar
    Yes, upside down won't work. Also, I noticed that if your battery or phone rather is on battery saver, the phone wouldn't charge (in that case I plug it into the regular plug). So, the wireless charging only works if the battery is around 10% or more left. My toothbrush does the same sometimes (it has wireless charging too). Oh yes, I did try charging my toothbrush on this flat pad and for a moment it flashed but no cigar...ha, had to try it.
    12-14-2012 04:37 PM
  6. Tony Cooper's Avatar
    Charger worked for four days then stopped working. Got replacement one hour ago, brought it home, and still doesn't charge phone. Concluded it was phone, and did soft reset (hold volume down + power button down for ten seconds). Still doesn't work. Was going to do hard reset, but don't wanna because I'm thinking that won't solve problem. Are there any other things I can try (testing, etc) before replacing phone? TIA for help here.
    12-15-2012 11:52 AM
  7. Tony Cooper's Avatar
    set instant response flag for this forum. Sorry for extraneous message.
    12-15-2012 11:54 AM
  8. z33dev33l's Avatar
    I had to get a replacement because the inductive charging coil wasn't even connected... It was just kinda sitting in there.
    12-15-2012 12:07 PM
  9. Hiro2's Avatar
    Off the topic: I was told long ago that is it best in general to discharge battery fully before charging it again, with wireless charger constantly on and off, wouldn't it slowly make battery last less?
    12-15-2012 12:24 PM
  10. imem's Avatar
    Off the topic: I was told long ago that is it best in general to discharge battery fully before charging it again, with wireless charger constantly on and off, wouldn't it slowly make battery last less?
    The new batteries have no memory unit in them so are not sensitive to that in the same extend.



    Skickat frn min HTC Sensation XL with Beats Audio X315e via Tapatalk 2
    12-15-2012 01:27 PM
  11. Tony Cooper's Avatar
    Charger worked for four days then stopped working. Got replacement one hour ago, brought it home, and still doesn't charge phone. Concluded it was phone, and did soft reset (hold volume down + power button down for ten seconds). Still doesn't work. Was going to do hard reset, but don't wanna because I'm thinking that won't solve problem. Are there any other things I can try (testing, etc) before replacing phone? TIA for help here.
    UPDATE: Went back to store and they agreed it was a PHONE problem. Within warranty, so AT&T is sending new phone. Should have next week.
    12-16-2012 09:22 AM
  12. sonosp's Avatar
    My Lumia 820 previously worked fine on its wireless charger, but today it is refusing to charge. The LED comes on, and the charger can even cause the phone to boot, but it doesn't actually charge.

    Have tried rebooting, and power cycling the charger.

    Edit: Discovered why - one of the 4 pins that connects the phone to the backplate is stuck in and doesn't spring out, therefore isn't contacting the backplate properly.

    Same, worked out how to unstick them?
    12-18-2012 02:14 PM
  13. majortom1981's Avatar
    Charger worked for four days then stopped working. Got replacement one hour ago, brought it home, and still doesn't charge phone. Concluded it was phone, and did soft reset (hold volume down + power button down for ten seconds). Still doesn't work. Was going to do hard reset, but don't wanna because I'm thinking that won't solve problem. Are there any other things I can try (testing, etc) before replacing phone? TIA for help here.
    Sounds weird but slam the two together. When my doesn't charge I do this and you hear the bing and it starts charging.
    12-18-2012 02:56 PM
  14. scumdogmillionaire's Avatar
    I have 3 wireless charging stands and two 920s. They work great, but the light never turns off when its fully charged.
    12-18-2012 05:03 PM
  15. Tony Cooper's Avatar
    Hey, btw, AT&T came out with PHONE UPDATE TODAY. Haven't tried wireless charger yet, but it supposedly fixed a number of problems, including the bluetooth issue.

    UPDATE: 12/20/12 7:48 EST
    Did not fix wireless charger issue. My replacement phone should be here in a day or so.
    Last edited by Tony Cooper; 12-20-2012 at 06:47 PM.
    12-19-2012 07:11 PM
  16. Pedro Hicken's Avatar
    Im having this issue now. iafter the grief i had with sending my first phone back though i might have to live with this.

    How do i check the coil on the back? has anyone attempted a repair?
    12-20-2012 03:28 AM
  17. Nick Lucas's Avatar
    I got my wireless charger yesterday and was dubious last night that it wasn't charging the phone, as the light comes on but the phone doesn't change state or ping at me.
    Low and behold it hadn't charged at-all this morning.

    After reading some threads I tried switching the phone off and placing it on the plate, and the phone reacted by switched back on, although it didn't make a difference to it not charging.

    I'm putting my bets on a software issue, as I have a feeling there is software control (Or a chip between the coil and phone, and in 2012 you'd expect that to be control-able by software) to switch the wireless charging on and off? since the phone reacted to the plate I would assume the software is just not switching charging on although the hardware is talking fine.

    Waiting for this software update before I make an decisions about hardware issues.
    12-20-2012 03:39 AM
  18. Pedro Hicken's Avatar
    Just noticed if i turn the phone off and push down on the phone ever so slightly, The phone switches on and (i believe) begins to charge.

    I removed the rubber ring what the phone sits on but this has had no effect.
    12-20-2012 03:48 AM
  19. Pedro Hicken's Avatar
    I got my wireless charger yesterday and was dubious last night that it wasn't charging the phone, as the light comes on but the phone doesn't change state or ping at me.
    Low and behold it hadn't charged at-all this morning.

    After reading some threads I tried switching the phone off and placing it on the plate, and the phone reacted by switched back on, although it didn't make a difference to it not charging.

    I'm putting my bets on a software issue, as I have a feeling there is software control (Or a chip between the coil and phone, and in 2012 you'd expect that to be control-able by software) to switch the wireless charging on and off? since the phone reacted to the plate I would assume the software is just not switching charging on although the hardware is talking fine.

    Waiting for this software update before I make an decisions about hardware issues.

    There seems to be quite afew issues like this floating around, such as on the Nokia forums. Here's hoping it is a software issue...
    12-20-2012 03:49 AM
  20. Daniel Edwards's Avatar
    Same here. I can lay it pretty much anywhere on the pad and it charges. Does get a little warm though. I agree with joeaux, change it... again ;-)
    12-20-2012 04:00 AM
  21. Pedro Hicken's Avatar
    Its a 2 week wait without a phone....
    12-20-2012 05:12 AM
  22. marveldave's Avatar
    I have the same issue. the led never goes off but the phone is charged...
    before i replaced my phone the led was working fine and it turned off after the phone was charged... i guess it has to do with a phone?
    Same exact issue as mine. The led was working as well before I replaced my phone. Don't know what the deal with this.
    12-20-2012 10:12 AM
  23. Sinabu's Avatar
    Just noticed if i turn the phone off and push down on the phone ever so slightly, The phone switches on and (i believe) begins to charge.

    I removed the rubber ring what the phone sits on but this has had no effect.
    Sorry just caught this in your reply. What rubber ring are you talking about? If you have the regular plate charger the only rubber piece on mine is the one on the bottom of the charger to rest against your furniture etc. Do you have your's upside down?
    12-20-2012 10:27 AM
  24. Pedro Hicken's Avatar
    Sorry just caught this in your reply. What rubber ring are you talking about? If you have the regular plate charger the only rubber piece on mine is the one on the bottom of the charger to rest against your furniture etc. Do you have your's upside down?
    I have one around the nokia sign....yours not have that then?
    12-20-2012 11:38 AM
  25. Pedro Hicken's Avatar
    Ive lifted it out so you can see what im on about. This is the side the phone sits on.

    12-20-2012 11:45 AM
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