Where did my screen go?

irspecere

New member
Sep 28, 2011
26
0
0
Visit site
I got my Lumia 920 (cyan) last Wednesday. Just today, the phone starting acting strange - I would hit settings and it would transition to the SETTINGS screen but nothing would come up. I would get just a white screen. I would soft reset and then it would be fine for a minute but then it would start again. It happens sometimes when I go to email or text or the ME tile. I've attached a video so you can see what I mean.

Broken Lumiz 920? - YouTube

I have even done a HARD reset and the issue is still there. Is my phone broken? Has anyone seen or experienced this?
Any help is appreciated.
Thanks!
 

irspecere

New member
Sep 28, 2011
26
0
0
Visit site
In case anyone ever experiences this issue, I went to AT&T and they said it's a defective phone. So I have to take it in to their warranty replacement center for an exchange. I hope they have cyan!
 

Members online

Forum statistics

Threads
322,736
Messages
2,242,598
Members
427,978
Latest member
Duouser3