1. psyberjay's Avatar
    How long does it take for Lumia 920 to reset to default factory setting?
    I just reset my phone through menu in setting and I see 2 gears turning round and round for over 30 minutes.
    Is this normal? What do I do if it stays like this?
    11-30-2012 06:31 PM
  2. Lenas's Avatar
    That's not normal and honestly your phone is probably bricked now. My first factory reset took like a minute before it rebooted and worked fine. My second one (recommended by AT&T.. grrr) stalled like yours and now I'm stuck at the Nokia boot logo.

    Sorry.
    11-30-2012 06:33 PM
  3. mrshamoozoo's Avatar
    its bricked. every lumia 920 has a bug when you hard reset the phone, it gets stuck at the spinning gears and bricks. there is a thread at the top of the section that can help you fix your phone, or you can return it to store and get another one
    11-30-2012 06:34 PM
  4. psyberjay's Avatar
    Thank you.
    I was sending out my L920 to repair center to fix the vibration rattle and was gonna factory reset the phone before sending it out, so bricking is fine I guess.... So by now, all my personal files are deleted?
    11-30-2012 06:39 PM
  5. 420mbps's Avatar
    Fartory resetting
    socialcarpet likes this.
    11-30-2012 07:24 PM
  6. baseballbert's Avatar
    How do you do a "fartory" reset? That would be awesome!
    Sent from my RM-820_nam_att_100 using Board Express
    11-30-2012 08:30 PM
  7. Darus214's Avatar
    Try holding down the "lock/unlock" button and "volume down" button for 10 seconds
    11-30-2012 08:46 PM
  8. socialcarpet's Avatar
    Eat a bowl of chili with beans, sit on your phone and squeeze?
    baseballbert and Peter Savage like this.
    11-30-2012 09:34 PM
  9. Digital Moe's Avatar
    Aw #!@@ I just factory rest mine and it has been on the spinning gears for over 40 minutes what a bug to have.
    12-01-2012 05:01 PM
  10. wolesotire's Avatar
    i am stuck at the nokia boot logo after trying to reset. Pls what can i do?
    01-15-2013 09:01 AM
  11. rangerdogy's Avatar
    If your phone is stuck on the spinnings gears, read the sticky at the top of this forum --- takes about 15 minutes.
    01-15-2013 12:07 PM
  12. Beltelmel's Avatar
    I do factory resets via the settings menu. The reset itself takes a couple of minutes and the Welcome screen then appears. Then it takes about fifteen or so minutes to setup and auto download my apps.
    01-15-2013 12:42 PM
  13. nikana's Avatar
    If your phone is stuck do a soft reset.

    Ive had to hard reset my phone twice and it got stuck on the gears both times, but i just kept soft resetting and it eventually worked both times.
    01-15-2013 12:56 PM
  14. khovik's Avatar
    My last factory reset took ~17 hours. Plug the phone into a charger, and be patient.
    01-15-2013 05:19 PM
  15. dalsmavsfan's Avatar
    It took a hour and a half after I did the reset.
    01-22-2013 11:06 AM
  16. helloanurag's Avatar
    SOLVED!

    Hi I faced the same problem. The screen having two gears stuck for 15mins then I removed the battery directly. I put the battery again and pressed Power Button+Volume Down key simultaneously. After sensing a vibration release the keys. Then the same gear screen will come up and will take 5mins to boot the phone to factory settings.
    Works 100%!
    05-06-2013 06:20 AM
  17. amolkr's Avatar
    It is probably the SIM causing the error.. Removing the SIM and then doing it took not even 5 minutes to do the reset.
    05-11-2013 08:47 AM
  18. Nishant Singh's Avatar
    now its two hours gone still showing the two gears moving ,how much more time it would it take to factory resetting,please help , what to do ??
    07-18-2013 04:03 PM
  19. Ferazzz's Avatar
    now its two hours gone still showing the two gears moving ,how much more time it would it take to factory resetting,please help , what to do ??
    It may have been bricked from the reset. This seems to be a hit or miss as when I have rest my phone it became frozen on the gears for 2 hours+ and then finally rebooted. The second time I reset it took no longer than a minute......If it doesn't eventually boot up you'll need Nokia suite and Navi firm to reinstall the firmware
    07-18-2013 05:54 PM
  20. Almahsery's Avatar
    about 5 min BUT when ur phone restart >
    1 take of the battery
    2 take of the SIM and the external memory (if u have on it)
    3 put the battery
    4 switch it on and it will finish and restart by it self
    08-26-2013 04:46 AM

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