We made some changes

Our new forums are here!

Saving money on data

Mint SIM is the perfect way to get cheap data in the U.S.

Don't count Windows Phone out just yet

Dead? Psh. Here are 5 reasons to stick with Windows 10 Mobile

VPN vs. Proxy

The difference between a proxy and a VPN

Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 8 of 8
  1. shergillwp8's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    I bought my 920 from WalMart.com. I think there is an issue since the buttons make weird vibrate sound. Can I exchange in att store ?
  2. erzhik's Avatar
    Member

    Posts
    534 Posts
    Global Posts
    719 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    Unfortunately no.
  3. 420mbps's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    I ordered my Dad's Lumia over the phone and I asked if I could return it to a local store if he didn't like it and she said that as long it's within 14 days, I should be able to, free of charge.
  4. rdubmu's Avatar
    Member

    Posts
    3,195 Posts
    Global Posts
    3,520 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    You should beable to return it to WalMart. I would look at their website for how much returns cost.
    Sent from my RM-820_nam_att_100 using Board Express
  5. dkp23's Avatar
    Member

    Posts
    1,494 Posts
    Global Posts
    1,529 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    why wouldnt you just return at walmart?
  6. Derausgewanderte's Avatar
    Member

    Posts
    1,544 Posts
    Global Posts
    1,576 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Quote Originally Posted by shergillwp8 View Post
    I bought my 920 from WalMart.com. I think there is an issue since the buttons make weird vibrate sound. Can I exchange in att store ?
    got mine at Wal-Mart as well. 14 days return are long over. I have a slight rattling sound on vibrate. Not too concerned but wanted to see what Nokia had to say. Here is what I received as an answer (below). If I can convince somebody at an ATT store that the phone is different then I should be able to exchange it.

    Hi DerAusgewanderte
    Thank you for emailing Nokia Care.

    We understand the issue that you are encountering with your Nokia Lumia 920. We would like to advise that you coordinate with your network service provider (AT&T) to test and verify if this matter is also occurring to other Nokia Lumia 920 devices. If you have determined that your phone has a different condition comparing with other devices, we suggest that you request a replacement for your Nokia Lumia 920 as the issue occurring in your phone is a valid reason for replacement.

    We hope for your kind understanding and we would appreciate your cooperation regarding this matter.

    If you have any additional questions, please do not hesitate to contact us again. To ensure proper handling of your case, please continue using the current subject line.

    You may also call Nokia Careline at 1-888-665-4228 from Mondays to Fridays at 9:00 a.m. - 9:00 p.m. EST and on Saturdays from 10:00 a.m. - 7:00 p.m. EST for immediate assistance.


    Kind regards,
  7. americasteam's Avatar
    Member

    Posts
    47 Posts
    Global Posts
    199 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    I thought they all made the wonky sounds when the phone vibrates. Didn't the 900s have this issue as well?
  8. shergillwp8's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #8  
    Went to store. Saw 3 other phones. All had same issue. :(

Similar Threads

  1. Wireless charger bought off contract in ATT store.
    By 5tephen in forum Nokia Lumia 920
    Replies: 11
    Last Post: 11-27-2012, 01:52 AM
  2. Nokia reps to be in ATT stores on Friday?
    By Simple_WiLL in forum Nokia Lumia 920
    Replies: 11
    Last Post: 11-07-2012, 08:19 PM
  3. Hands on in ATT store today!
    By shea-bird in forum Nokia Lumia 900
    Replies: 17
    Last Post: 03-27-2012, 05:21 PM

Posting Permissions

";