This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. vingengo's Avatar
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       #1  
    I exchanged my first 920 for a red one. The black matted one was too slippery for me. I was charged re-stocking fee - no prob there.

    The red one was ok for a couple of days and then all sorts of issues came up.

    1. Overheating.
    2. Fast battery drain.
    3. Shut off by itself.
    4. Screen freezes.
    5. Multiple reboots.
    6. Airplane mode would come on by itself; force to reboot.

    When I went to the store last night, I was ready to either return it completely or exchange it for another phone, i.e., Note 2, iPhone, etc.
    The store manager has a 920 since day one and according to him has not experienced any of the issues I listed above.
    So he suggested I exchanged it for another 920. Luckily, they have a red one in stock. He did not charge me re-stocking fee, so that was good!
    The fact that I really like this phone, I am now on my third one. I downloaded similar apps to test this one out. However, I am hesitant if I should accept the version update when it comes. It seems to me that everything went downhill on the second phone after I accepted the update.
    Also, I am hesitant to charge the phone via computer and car charger. It seems to affect the phone in a negative way too.
    As you can see, I am getting paranoid. Come to think of it, I really need to test this phone all out before the 14 day policy runs out.
    Wish me luck.
    I am hoping this is the one :)
  2. alogde#WP's Avatar
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    #2  
    Hi i bricked mine after a week and got it replaced, it has been over a week for the second handset and over 14 days since I originally bought the phone, was wondering does the policy count the date from the second handset or the original purchase? Thanks
    steeleblue likes this.
  3. Jazmac's Avatar
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    #3  
    Don't sweat it. I went through 4 900's before I got one that worked half way decent. My first was one built at a factory in Mexico and it had all kinds of problems, including the inability to connect to the network. I hope it will last for you too.
  4. kebnt's Avatar
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    #4  
    Quote Originally Posted by alogde#WP View Post
    Hi i bricked mine after a week and got it replaced, it has been over a week for the second handset and over 14 days since I originally bought the phone, was wondering does the policy count the date from the second handset or the original purchase? Thanks
    I've found that they'll usually count it from the date of the original purchase. I've found that to be the case from the AT&T store and the MS Store.
  5. TMavC5's Avatar
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    #5  
    Good luck , I'm waiting for my replacement.
  6. Shaz2012's Avatar
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    #6  
    Mine was great for the 1st couple of weeks or so, i got mine delivered 11/9, call clarity was amazing, I was on a bus near the back and my wife couldn't hear it or any background noise when I called her. However, 2 days ago it started to get warm after little use, the phone wouldn't stop charging on the wireless charger. I uninstalled most of my apps but it didn't work and then i made the mistake of factory reset. Hadn't known about wpcentral at the time so i called ATT and they are replacing it. I could have tried the restore as mentioned here in the forums, but I don't think there is any guarantee that it will restore to factory reset, weren't there bugs with that process? Anyway, I upgraded my phone, coming from iphone 4s with ATT and I had 30 days money back warranty. They are replacing it free of charge, the replacement is on the way. Hopefully there are no issues, I love this phone. Can't even think of going back to IOS.

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