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  1. michaeljholv's Avatar

    3 Posts
    Just wondering, does anyone else have problems with their 920 constantly hanging up on them during phone calls? I'm assuming this is a screen sensitivity problem, as in having the side of your face/cheek touching the screen as it also sometimes switches over to speakerphone, so I'm guessing my face touched the screen buttons. I've been making a concerted effort NOT to touch the screen with my face, yet keep getting hang in particular, has been a bad hang up day. Is this common?
  2. Sinabu's Avatar

    226 Posts
    Global Posts
    273 Global Posts
    The proximity sensor should turn the display/touch off when your in a call and the device is next to your ear. Is your display staying on while in a phone call and the phone held up to you?
  3. Reflexx's Avatar

    4,483 Posts
    Do you have a screen protector on your phone? If you do, it might be interfering the the proximity sensor.
  4. bachthejock's Avatar

    5 Posts
    You can press the lock button after you answer or make a call while you bring the phone to your face. I pretty much have my finger on that side button while I'm holding the phone anyways.
  5. michaeljholv's Avatar

    3 Posts
    Well, I figured out a simple fix.....I just reset my screen sensitivity from high to normal, and no more problems.
  6. michaeljholv's Avatar

    3 Posts
    I'm reviving this thread as I'm encountering the same problem again.....the first time I posted this issue, I had a bad phone and swapped it for a new one. Now, months later, the new phone is having the same issue, constantly hanging up on me (or hitting the speaker or call hold button) while I hold the phone to my face during a call. A couple things;

    1. There is no screen protector

    2. I notice the face of the phone is constantly lit up while I'm never goes dark.

    3. I have adjusted the sensitivity of the screen to normal since I got the phone replacement back in December. It was working fine until the last few weeks. Now my frustration level has gotten to the point where it's nearly taken a flight across the room I'm so f#@*king mad at the thing.

    Hopefully one of you have a potential solution. Thanks in advance, for any and all replies.
  7. miodrage's Avatar

    260 Posts
    Possibly ur proximity sensor got dirty... try to clean it with blowing compressed air into the earpiece, I think the best place in on a gas station where u blow ur tyres.

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