So frustrated. Called to sort out the whole charging plate thing two weeks ago. Took two hours of transfers and "I can not help you with that request, sir" to finally get to someone that was able to submit an order for the plates. I got an email two weeks ago confirming the plates were ordered. Call in to get a status only to be told that my orders were shipped and recieved (referring to the two phones). I explain that it was for the charging, I give an order number, no record. I have an order number from ATT. Been transferred twice already, no record of the promised credit to my account for the inconvenience.
Ugh.