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  1. glenada's Avatar
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       #1  
    Hey everyone,

    I changed the screen lock code on my 920 and I can't remember it. How can I resolve this? Do I have to do a hard reset? Please help. Thanks in advance.
    Too many phones, not enough callers
  2. erzhik's Avatar
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    #2  
    Unfortunately, if you can't remember it at all..you would have to do a hard reset. There is no other way around it.
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    JConn_Lefty likes this.
  3. #3  
    Quote Originally Posted by glenada View Post
    Hey everyone,

    I changed the screen lock code on my 920 and I can't remember it. How can I resolve this? Do I have to do a hard reset? Please help. Thanks in advance.

    Log into your windows live account at www.windowsphone.com and you can change your lock code there.

    EDIT: I could not find this. :(
    Sent from my Windows 8 device using Board Express
  4. JConn_Lefty's Avatar
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    #4  
    Quote Originally Posted by erzhik View Post
    Unfortunately, if you can't remember it at all..you would have to do a hard reset. There is no other way around it.
    wait, so if somebody steals my phone, all they have to do is a hard reset and the phone will unlock and go back to factory settings?
    Lumia 920
  5. erzhik's Avatar
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    #5  
    Quote Originally Posted by JConn_Lefty View Post
    wait, so if somebody steals my phone, all they have to do is a hard reset and the phone will unlock and go back to factory settings?
    Yes, unless you can find it before that.
  6. JConn_Lefty's Avatar
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    #6  
    Quote Originally Posted by erzhik View Post
    Yes, unless you can find it before that.
    i did not know this. thanks for the info. kind of defeats the purpose of locking your phone... i guess it's better than nothing.
    Lumia 920
  7. Reflexx's Avatar
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    #7  
    Quote Originally Posted by JConn_Lefty View Post
    i did not know this. thanks for the info. kind of defeats the purpose of locking your phone... i guess it's better than nothing.
    The lock is to protect your data. If they do a hard reset, your data is gone.
    pjs37 likes this.
  8. JConn_Lefty's Avatar
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    #8  
    Quote Originally Posted by Winning Guy View Post
    The lock is to protect your data. If they do a hard reset, your data is gone.
    true, hence it's better than nothing.
    but wouldn't you agree that the purpose of locking your phone should be so that IF the 920 ever fell in to the wrong hands, it'll basically become a nice paperweight for them and nothing more?

    BUT, it's better than nothing...
    Lumia 920
  9. tampacoder's Avatar
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    #9  
    Quote Originally Posted by Winning Guy View Post
    The lock is to protect your data. If they do a hard reset, your data is gone.
    Who stores data on their phone anyways. All my contacts, pics and documents are in the cloud (Google, Skydrive). I could do a hard reset on my phone like everyday and it won't matter. The only pain would be my apps. They don't automatically re-install after reset (which I miss from android). Hummm....maybe I should write an app or find an app that saves this to the cloud as well.
  10. Reflexx's Avatar
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    #10  
    Quote Originally Posted by tampacoder View Post
    Who stores data on their phone anyways. All my contacts, pics and documents are in the cloud (Google, Skydrive). I could do a hard reset on my phone like everyday and it won't matter. The only pain would be my apps. They don't automatically re-install after reset (which I miss from android). Hummm....maybe I should write an app or find an app that saves this to the cloud as well.
    Even with data in the cloud, your phone has access to that data.
  11. glenada's Avatar
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       #11  
    I called AT&T and they said I have to get a new SIM card. Really? What a pain in the ****. So there's nothing I can do besides what they recommended?
    Too many phones, not enough callers
  12. sym1a1a's Avatar
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    #12  
    You might try creating a new Microsoft account on line, then link your old account to the new one, then do a hard reset and log in with your new account, this should bring in all your contacts, but not sure about text, apps ECT.
  13. sym1a1a's Avatar
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    #13  
    Or is at&t telling you a hard reset won't work either? I can see how that might be the case, you really can't remember the pin?
  14. Reflexx's Avatar
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    #14  
    Do you have Twitter? You might want to ask Windows Phone Support on Twitter. I wouldn't trust AT&T to know.
  15. erzhik's Avatar
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    #15  
    Quote Originally Posted by glenada View Post
    I called AT&T and they said I have to get a new SIM card. Really? What a pain in the ****. So there's nothing I can do besides what they recommended?
    I think they are confusing it with a sim lock. SIM lock and Phone lock are 2 different things. With phone lock, you basically reset. You don't need a new SIM after that. If we required a new sim every time we had to do a hard reset, there would be a very big line outside AT&T stores.

    If however you locked your SIM, than yes.. you would require a new SIM unless PUK codes are still used.
  16. glenada's Avatar
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       #16  
    I went to a store with technicians and it was reset. Then I sent it along its merry way to my eBay buyer.
    Too many phones, not enough callers
  17. dweiruk's Avatar
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    #17  
    Thee is a way I am sure on the Windows Phone site, you can do a password reset.
  18. #18  
    I had a lock on my titan once my son typed the code in wrong and got the black screen try again in 1 min then it went flat and when i turned it back on it had changed the date and told me i then had to wait which i worked out in mins to be 21 years time lol

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