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  1. Shap2012's Avatar
    Member

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    49 Posts
       #1  
    I just got my replacement 920 and am trying to restore all my data/setting via cloud. How do I do this? I wasn't able to sign into windows account at the first screen and now don't see any way to do it?
  2. jaethos's Avatar
    Member

    Posts
    166 Posts
    #2  
    Go to people hub/ settings/ accounts. You can add it there, along with Facebook, twitter etc. You can also get there by going to settings and looking through the applications pivot I believe. Alternately, you could reset your phone through settings/ about and scrolling to the bottom. Then you can go through the setup again.
  3. uktivo's Avatar
    Member

    Posts
    122 Posts
    Global Posts
    593 Global Posts
    #3  
    I had exact same problem. Imho the setup procedure is flawed. The phone should set up a WiFi connection first. As I, like you, couldn't activate my mobile connection. Or, there should be a final question that says something like, congratulations on setup. We've noticed you have a previous profile stored in your account, would you like to install this?

    But hey, what do we know?

    Sent from my HTC One X using Tapatalk 2
  4. Shap2012's Avatar
    Member

    Posts
    49 Posts
       #4  
    Quote Originally Posted by uktivo View Post
    I had exact same problem. Imho the setup procedure is flawed. The phone should set up a WiFi connection first. As I, like you, couldn't activate my mobile connection. Or, there should be a final question that says something like, congratulations on setup. We've noticed you have a previous profile stored in your account, would you like to install this?

    But hey, what do we know?

    Sent from my HTC One X using Tapatalk 2
    That is exactly what I thought. Just one of the many little flaws I'm sure will get worked out over time, but annoying.
  5. Shap2012's Avatar
    Member

    Posts
    49 Posts
       #5  
    Now how do I erase all data off my old one before sending it back? From what I understand a hard reset wont erase data?
  6. jaethos's Avatar
    Member

    Posts
    166 Posts
    #6  
    A hard reset erases everything. Just do the reset like I mentioned before and you'll be good.

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