I preordered the Lumia 920 online that came with the wireless charging plate promotion from AT&T on November 07.
When I logged on to AT&T's web site, I saw a message that the plate was backordered. I waited for a couple of weeks and chatted with a rep online, they said that the plate was still backordered. Last week I saw a lot of threads on the forum about people receiving the plate, I called customer support again and they said that there was no wireless plate for me.
It is tiring reaching out the customer support who say that I don't have the promotion. What do I do?
When I logged on to AT&T's web site, I saw a message that the plate was backordered. I waited for a couple of weeks and chatted with a rep online, they said that the plate was still backordered. Last week I saw a lot of threads on the forum about people receiving the plate, I called customer support again and they said that there was no wireless plate for me.
It is tiring reaching out the customer support who say that I don't have the promotion. What do I do?