XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

Let Kodi cut your cord

You should be using Kodi for Windows 10

Leader of the pack

HP's Spectre x360 15 just might be the best all-around laptop

New or refurbed?

Is a refurbed Surface right for you?

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 3 of 3 FirstFirst 123
Results 51 to 70 of 70
Like Tree1Likes
  1. mkclarke's Avatar
    Member

    Posts
    20 Posts
    Global Posts
    22 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #51  
    Quote Originally Posted by Iron Eagle View Post
    Sent you both PM's :D
    Thanks!
  2. acaruso's Avatar
    Member

    Posts
    5 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #52  
    I haven't received your message. Could you resend, please? Thanks!
  3. kevinxb's Avatar
    Member

    Posts
    35 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #53  
    Are people getting refurbished phones from Nokia in Europe or the US? Could someone please send me the contact info as well please? Thanks!
  4. bharathsekar's Avatar
    Member

    Posts
    2 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #54  
    Can you send me as well. Really feel bad to be given refurbished by AT&T
  5. vinnyvin's Avatar
    Member

    Posts
    145 Posts
    Global Posts
    200 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #55  
    Quote Originally Posted by mkclarke View Post
    Same here, please. Nokia told me via Twitter to go through AT&T, but they only do a warrantly replacement with a refurbished phone (which I think is a crock since the phone is obviously defective from the get-go).

    Thanks!

    Mike
    that sucks, ya att sent me one In bubble wrap and it had stickers on it, but I guess refurbished then huh? Looked brand new. Don't know if I like having a refurbished phone, I had a brand new one at one point
  6. mkclarke's Avatar
    Member

    Posts
    20 Posts
    Global Posts
    22 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #56  
    Quote Originally Posted by vinnyvin View Post
    that sucks, ya att sent me one In bubble wrap and it had stickers on it, but I guess refurbished then huh? Looked brand new. Don't know if I like having a refurbished phone, I had a brand new one at one point
    Same here, I think. I went through Nokia, and they said they sent me a brand new phone (and it certainly looks new) but the serial number is lower than my original phone. Oh well... As long as this one works.
  7. jmerrey's Avatar
    Member

    Posts
    1,778 Posts
    Global Posts
    1,837 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #57  
    Looks brand new, but is actually a refurb? Sounds perfect to me!
  8. mkclarke's Avatar
    Member

    Posts
    20 Posts
    Global Posts
    22 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #58  
    Agreed. As long as this one works as expected, I'm completely satisfied.
  9. johninsj's Avatar
    Member

    Posts
    373 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #59  
    Got my AT&T refurb exchange 920 last night. Other than the painful "restore" procedure, it looks like new, and (currently) is perfect - proximity sensor works, ff camera works w/o dust, rear camera image stabilization and AF works.

    Refurb - possibly better than new :) I only hope the ribbon connector for the small board with the proximity sensor and ffcamera is actually glued on so it doesn't fail again, and that they worked out how to keep dust out.
  10. DaytonaGTS's Avatar
    Member

    Posts
    42 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #60  
    Quote Originally Posted by johninsj View Post
    Got my AT&T refurb exchange 920 last night. Other than the painful "restore" procedure, it looks like new, and (currently) is perfect - proximity sensor works, ff camera works w/o dust, rear camera image stabilization and AF works.

    Refurb - possibly better than new :) I only hope the ribbon connector for the small board with the proximity sensor and ffcamera is actually glued on so it doesn't fail again, and that they worked out how to keep dust out.
    what color was yours? I've been waiting now over a month for Red.
  11. mkclarke's Avatar
    Member

    Posts
    20 Posts
    Global Posts
    22 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #61  
    Mine is yellow. So far it's much more reliable than my original. I'll give it a couple of weeks of use before I call it 'resolved' though.
    Sent from my Lumia 920 using Board Express
  12. joshuaj11's Avatar
    Member

    Posts
    6 Posts
    Global Posts
    11 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #62  
    Been on my refurbished 920 for a couple weeks and been working like a charm ... Previous one had a faulty flash.. Just stopped working out of nowhere.. ATT would not send me a new one and I contacted Nokia and they said I would need to send in my phone for a couple weeks to get it looked looked at.. Decided to go just go with the refurbished one and was even able to change phone color .. Went from the black to the glossy white .. Which is quite stunning..
  13. CapnPauly's Avatar
    Member

    Posts
    137 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #63  
    irvin792, I sent you a PM a while back (I don't know if you got it or not as I didn't have it set to save a copy in my sent items). Can you tell me who you called and what you had to do to get a new phone instead of just sending it in for repairs? I'd like to avoid going a week or so without a phone. ;)
  14. philharmonik's Avatar
    Member

    Posts
    190 Posts
    Global Posts
    241 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #64  
    Just get on Att chat. That's what I did. They sent the phone out and I sent mine back when I got the new one!
  15. Ashley Baugh's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #65  
    They can see what color the phone is, but if you ask, they might. The CSR I worked with to get my warranty told me if I wanted a different color, that was not a problem.
  16. lumia011's Avatar
    Member

    Posts
    18 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #66  
    can you please send me or post the nokia contact info...thanks!
  17. ryanwinter's Avatar
    Member

    Posts
    8 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #67  
    Remember that getting a replacement phone doesnt reset your warranty period. I'm about to replace my current 920 because the front camera is full of dust. Because I'm nearing the end of my 12 month warranty, they are only offering me a 90 day warranty on the replacement second hand phone.
  18. jonathanbailie's Avatar
    Member

    Posts
    29 Posts
    Global Posts
    30 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #68  
    I replaced my Lumia 920 under a warranty claim because of the front camera being full of dust. My new one came inside a little sleeve; no retail packaging, cords, papers, etc. Works very well so far, and no dust at all inside the front camera (my original started collecting dust from day one). All is well for now :)

    Sent from my Nokia Lumia 920 using Tapatalk for Windows Phone 8
    ryanwinter likes this.
  19. ryanwinter's Avatar
    Member

    Posts
    8 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #69  
    Quote Originally Posted by jonathanbailie View Post
    I replaced my Lumia 920 under a warranty claim because of the front camera being full of dust. My new one came inside a little sleeve; no retail packaging, cords, papers, etc. Works very well so far, and no dust at all inside the front camera (my original started collecting dust from day one). All is well for now :)

    Sent from my Nokia Lumia 920 using Tapatalk for Windows Phone 8
    Hi Jonathan,

    I have the same dust fill front camera, trying to work out if it's worth replacing it because I assume it's just going to happen again. Have you had any issues with the new one?
  20. jonathanbailie's Avatar
    Member

    Posts
    29 Posts
    Global Posts
    30 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #70  
    No, the new one is running very well. I'm using my HTC one at the moment, but I mostly use my Lumia 920 for the majority of my time. It's been a while now, and there haven't been any issues at all, the new 920 is great.

    Honestly, being under warranty, let them swap it out for you. The front dust becomes irritating, because you eventually can't Skype, take selfies, or anything else you may use the front camera for. The warranty process is easy and quick, and doesn't cost you a penny. There isn't a deductible or anything for a warranty issue.

    Just keep receipts of your return labels/tracking and paperwork that your carrier will send you as part of the warranty claim. You will need to send your device back usually within 10 days; make sure you do this. Also, make sure you wipe your device, so none of your personal info is left to potentially prying eyes.

    Sent from my HTC One using Tapatalk 4
Page 3 of 3 FirstFirst 123

Similar Threads

  1. Lumia 920 importing exchange contacts
    By Letthiswork1 in forum Nokia Lumia 920
    Replies: 2
    Last Post: 12-06-2012, 07:59 AM
  2. WTS: Developer Nokia Lumia 920 with US warranty
    By KoukiFC3S in forum Marketplace Archive
    Replies: 3
    Last Post: 11-30-2012, 03:48 PM
  3. Replies: 6
    Last Post: 11-26-2012, 09:33 PM
  4. Best warranty for Lumia 920
    By jbwpcentral in forum Windows Phone 8
    Replies: 3
    Last Post: 10-23-2012, 07:11 PM
  5. What's the rm number for a warrantied US lumia 800?
    By jcar302 in forum Nokia Lumia 800
    Replies: 2
    Last Post: 03-11-2012, 01:11 PM

Posting Permissions