1. gladesmellzgood's Avatar
    Hey if a phone dies during the update process when using the Nokia Care Suite is it completely dead?
    12-18-2012 10:56 PM
  2. GoodThings2Life's Avatar
    Well, you should probably try the process again, since there's a way to recover a "failed/bricked" reset, it should work just the same as update.

    I don't even want to know how it died on you... I'm assuming it occurred to you, "hmm, the charge is really low... maybe I shouldn't do this now." ;)
    12-18-2012 11:35 PM
  3. gladesmellzgood's Avatar
    Well, you should probably try the process again, since there's a way to recover a "failed/bricked" reset, it should work just the same as update.

    I don't even want to know how it died on you... I'm assuming it occurred to you, "hmm, the charge is really low... maybe I shouldn't do this now." ;)
    It was on my wireless charger all day so it should have been charged. The phone is completely nonfunctional now though. It won't turn on or anything. Any advice?
    12-19-2012 12:07 AM
  4. Guitarpik's Avatar
    Have u tried a hard reset?
    12-19-2012 12:13 AM
  5. ttsoldier's Avatar
    12-19-2012 12:17 AM
  6. gladesmellzgood's Avatar
    That's the process I was using and during the flashing process it stopped. Then the phone was completely bricked.
    12-19-2012 12:45 AM
  7. hamzie11's Avatar
    ^
    so do it again
    12-19-2012 01:25 AM
  8. gladesmellzgood's Avatar
    But how? The phone will not be recognized by the computer or even turn on. I apologize if this is supposed to be easy but I am lost.
    12-19-2012 01:37 AM
  9. walid1111's Avatar
    try charge it the old way ..forget wireless(for now).when have a good one hour or so try wake up the phone
    and do the fix with your computer again.
    i had same prob..i thought battery full..then found out the wireless thing was not charging the phone.
    gladesmellzgood likes this.
    12-19-2012 01:52 AM
  10. gladesmellzgood's Avatar
    try charge it the old way ..forget wireless(for now).when have a good one hour or so try wake up the phone
    and do the fix with your computer again.
    i had same prob..i thought battery full..then found out the wireless thing was not charging the phone.
    Thanks a lot will try that now!
    12-19-2012 02:10 AM
  11. doggie3001's Avatar
    Any luck with your phone? I'm having the same issue
    07-31-2013 08:00 PM
  12. Lawrence Crecy's Avatar
    Any luck with your phone? I'm having the same issue
    I had this problem doing a hard reset, I had to swap it out because it was stuck in an infinite loop of resting and dying before the reset was complete.
    07-31-2013 08:03 PM

Similar Threads

  1. FIXED! Lumia 920 screen dark during call
    By Slaador in forum Nokia Lumia 920
    Replies: 72
    Last Post: 05-21-2015, 05:59 AM
  2. EE (UK) Stock Update SMS - Lumia 920
    By Andy_McG84 in forum Nokia Lumia 920
    Replies: 5
    Last Post: 11-15-2012, 10:17 AM
  3. Unlocked Lumia 920 - Updated
    By Calot in forum Nokia Lumia 920
    Replies: 35
    Last Post: 11-07-2012, 11:09 AM
  4. Replies: 25
    Last Post: 09-27-2012, 08:47 AM
  5. Will AT&T control OTA updates for Lumia 920?
    By saintforlife in forum Nokia Lumia 920
    Replies: 8
    Last Post: 09-15-2012, 09:35 AM
LINK TO POST COPIED TO CLIPBOARD