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Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. Dinky89484's Avatar
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       #1  
    I'm reading up a ton about bad battery life and performing a hard reset...AND then I'm reading about how some hard resets bricks the device. I'm going to be getting a Lumia 920 soon and I'm planning on performing a hard reset off the bat (doing it early on so I won't have to reset everything up and redownload apps etc...). Should I be worried about performing a hard reset? The threads talking about bricked devices worries me. Maybe a better question would be: Are only a small fraction of phones that are hard reset bricked or is there actually a high percentage of bricked phones resulting from a hard reset?
  2. TechAbstract's Avatar
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    #2  
    Update to latest OS software and then hard reset. I don't know if that last software update fixed the bricking issue.
  3. zombiegrrl86's Avatar
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    #3  
    I've probably reset half a dozen times so far, and its never bricked my Lumia.
  4. Dinky89484's Avatar
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       #4  
    I plan on getting an unlocked Rogers Lumia 920 and worry that IF it gets bricked after a hard reset, the fix of flashing the device won't be a good option because I don't want to flash it with a firmware that can disable the AWS 1700 MHz band (known issue).
  5. jason8957's Avatar
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    #5  
    This just happened to me:
    Had Amazing Weather on the screen
    Placed phone on wireless charger
    then turned off the screen
    a little bit later I got a text and when I tried to turn my screen back on it wouldn't come up.
    I tried removing it from the charger and connecting it to PC, not screen.
    I tried calling my phone and it rang, but I couldn't answer it because screen was black.
    I tried the brick reset that I saw on here and finally got it back running without doing all the software updates.

    So, I pressed volume down and then the power button and held them until the phone vibrated (about 5 seconds)
    I then pressed volume up and lo and behold the AT&T logo appeared for a second and then I got the gear and lightening bolt screen for a while.
    Nothing was happening so I did volume down- power button again and the phone rebooted and is working now.

    I just installed the portico update earlier today.

    I don't know why phones that are designed without a removable battery don't just a have a hard reset you can hit with a paperclip or something. Phones are going to crash hang sometimes. It is just a fact. I have had to jump through hoops and figure out how to recover an iphone and an ipod that crashed and now my Lumia 920. When my old Blackberry crashed, all I had to do was a quick battery pull and problem solved. Just own up to it and give us a hard reset feature.
  6. TechAbstract's Avatar
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    #6  
    You don't need to hard reset. I never hard reset mine and I have great battery life. Battery life will improve around a week or two. Just have to be careful with the Background Tasks in the Settings. Some apps will eat battery fast in the background. Turn off the NFC (tap+send) if you don't use it, could get you more battery life too.
  7. jason8957's Avatar
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    #7  
    Well, I have just had to hard reset mine for the second time tonight. When I turn off the screen while Amazing Weather HD is running, the screen won't come back and I have to do what I mentioned above to reboot it.

    I like AWHD too. Guess I have to get rid of it and lose my money.
  8. jiayit's Avatar
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    #8  
    Hard reset is the 3 button reset, vol down + power is soft reset.
  9. jason8957's Avatar
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    #9  
    What is 3 button, then?
  10. steeleblue's Avatar
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    #10  
    I had to hard reset mine once when I tried to add my son to the family group. He responded but my phone never recognized it and I couldn't remove him etc. so hard reset. But since my phone was still functioning I could use the hard reset option on the phone. Everything went just fine and this time his acknowledgment was recognized. No freezes or anything after (none before either if that means anything).

    From reading all the posts I guess I'm one of the lucky ones. My phone has been pretty much perfect with the exception of that one instance. I have a red 920 I picked up on the 12th. My son picked up his black one the same day and has so many freezes he is getting a replacement tomorrow. ATT is simply sending him one and he will return the old one.
  11. jiayit's Avatar
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    #11  
    Quote Originally Posted by jason8957 View Post
    What is 3 button, then?
    Vol down + power + camera, IIRC. But when I forgot the passcode on my phone, neither hard reset nor soft reset worked. Ended up remote wiping my phone..
    jason8957 likes this.
  12. xenoglyph's Avatar
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    #12  
    I read all the horror stories on here before I got mine, so when I got it the first thing I did was a hard reset. Didn't have a problem. I actually haven't had any problems with my phone over the last month. Unfortunately people like me who are happy and have no problems aren't usually the ones posting on forums...
  13. jason8957's Avatar
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    #13  
    I'm quite happy. Just found some buggy behavior with Amazing Weather HD and the lock function and am throwing it out there.
  14. Dinky89484's Avatar
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       #14  
    Quote Originally Posted by monlosez3 View Post
    You don't need to hard reset. I never hard reset mine and I have great battery life. Battery life will improve around a week or two. Just have to be careful with the Background Tasks in the Settings. Some apps will eat battery fast in the background. Turn off the NFC (tap+send) if you don't use it, could get you more battery life too.
    I've been mulling over this. I'm on the fence about performing a hard reset right out the box just to hopefully do away with any bugs/battery issues off the bat. I'm also contemplating forgoing the hard reset to avoid possibly bricking the phone. Decisions, decisions.
  15. ttsoldier's Avatar
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    #15  
    Quote Originally Posted by Dinky89484 View Post
    I've been mulling over this. I'm on the fence about performing a hard reset right out the box just to hopefully do away with any bugs/battery issues off the bat. I'm also contemplating forgoing the hard reset to avoid possibly bricking the phone. Decisions, decisions.
    My phone arrives in 3 days and I'm stuck in the same boat. Naturally, the first thing I always do is a rest/wipe/format what ever you call it across devices. Just like when you get a new laptop. Heck I don't even let it boot. Fresh install of windows instantly.

    But after reading some of the horror stories here, I'm a bit on the fence. Most likely I WILL go balls in and do the hard reset, then do updates.
  16. Dinky89484's Avatar
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       #16  
    Quote Originally Posted by ttsoldier View Post
    My phone arrives in 3 days and I'm stuck in the same boat. Naturally, the first thing I always do is a rest/wipe/format what ever you call it across devices. Just like when you get a new laptop. Heck I don't even let it boot. Fresh install of windows instantly.

    But after reading some of the horror stories here, I'm a bit on the fence. Most likely I WILL go balls in and do the hard reset, then do updates.
    I think I will do a fresh hard reset out the box also. Here's hoping I don't brick it!
  17. Dinky89484's Avatar
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       #17  
    So I chickened out and did not perform a hard reset. Phone seems fine so maybe a reset was not needed afterall.
  18. firehawk_1's Avatar
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    #18  
    I can confirm after I did a hard reset on my lumia 920 unlocked (red from clove), the battery life has increased and is fantastic. I did the same with my girlfriends EE lumia 920 (black) which I got her... same result.
  19. peachy001's Avatar
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    #19  
    I performed a factory reset when I first got the phone as I entered in the wrong Xbox account thing. I didn't have an issue. My battery performance is good. Although I do have virtually everything turned off. I also mainly do full charges from virtually nil.

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