| | 12-24-2012, 07:31 PM #1
[INFO]As I've been in crisis plagued Syria for 2 months now , I wasn't able to follow on your requests and questions and for that I'm sorry
I still won't be able to do so as I still haven't left my home country just yet. a huge thanks to everyone who answered questions posted by others here. take care everyone. (and enjoy the new Nokia care suit 2013)[/INFO]
[WARN]*This process will VOID your warranty so try on your own risk.
*This process will WIPE ALL YOUR DATA including apps/music/photos/videos. (Even if you have a Microsoft account with Back up on)
*If you're using Microsoft Account with Backup options enabled , Your contacts,calendar events and so on will be restored. even purchased apps could be reinstalled
BUT if for some reason you don't use your Microsoft account with your Lumia 920 all your contacts/calendar events and any other personal information will be wiped for ever.
*Charge your phone fully , don't worry you wont be needing your phone for almost 90% of the update process.[/WARN]
[TIP] how to get your product code, Install Nokia Care Suit 5.0 (link shared bellow) , launch Product Support Tool for Store , connect your phone (Open Connection Management) , choose the USB cable that has the phone on it . Once the phone gets discovered . on the right panel Phone Information > Basic info > Product code.
If for some reason you didn't understand a word I wrote here's a photographic tutorial.[/TIP]
Why can't I get portico update yet?.Well US/Canada got the portico update early , probably to savor and increase sales during the holidays (and decrease returns for the same reason).
But the rest of us in the world who went ahead and bought the Lumia 920 unlocked we kind got screwed, not to worry though f you're not keen on OTA and you haven't spent much time using your phone. a Clean install of portico could be possible for your phone.
Flashing the Lumia 920 is the easiest of all previous Nokia phones , specially after Nokia Care Suit which replaced the old annoying Phoenix Software.
How to update then?
a week ago I noticed that several global variant phones got the update on Navifirm (though didn't show up OTA) ,and yesterday I was lucky enough to witness the addition of my own product code amongst many, so I immediately wanted to update seeing how the random shutdowns drove me crazy. (Plus I wanted to see if they fixed the dying while on Wireless Charging bug.) (Spoiler they didn't but it can be avoided by turning WIFI off.)
Now before you start opening old Navifirm to get the update. Check if your product code is amongst this list which has Portico update available for them
as of 29/12/2012 this is the list of Variants that got Portico Update.
[INFO]059Q745: RM-821 VAR AMERICA BR CLARO BLACK
059R486: RM-821 VAR AMERICA BR CLARO WHITE
059Q8T8: RM-821 VAR AMERICA BR CV Black
059R2L6: RM-821 VAR AMERICA BR CV WHITE
059R2N0: RM-821 VAR AMERICA BR CV YELLOW
059Q8Z9: RM-821 VAR APAC VN CV BLACK
059Q8Z8: RM-821 VAR APAC VN CV GREY
059Q902: RM-821 VAR APAC VN CV RED
059Q900: RM-821 VAR APAC VN CV WHITE
059Q901: RM-821 VAR APAC VN CV YELLOW
059R981: RM-821 VAR EU CEE CV RED
059R982: RM-821 VAR EU CEE CV YELLOW
059Q9G2: RM-821 VAR EU TR CV BLACK
059Q9M2: RM-821 VAR EU TR CV RED
059Q9G3: RM-821 VAR EU TR CV WHITE
059Q9G5: RM-821 VAR EU TR CV YELLOW
059Q9L7: RM-821 VAR EURO2 DE CV BLACK
059Q9M0: RM-821 VAR EURO2 DE CV RED
059Q9L9: RM-821 VAR EURO2 DE CV WHITE
059Q9M1: RM-821 VAR EURO2 DE CV YELLOW
059R294: RM-821 VAR IMEA IN CV RED
059R2B8: RM-821 VAR IMEA INDIA CV BLACK
059R2B9: RM-821 VAR IMEA INDIA CV WHITE
059R2C1: RM-821 VAR IMEA INDIA CV YELLOW
059R6J1: RM-821_Nokia920_VAR253489_Entel PCS_WP8_CL Black_v4_Black
059R6J3: RM-821_Nokia920_VAR253489_Entel PCS_WP8_CL Black_v4_Red
059R6J2: RM-821_Nokia920_VAR253489_Entel PCS_WP8_CL Black_v4_White
059Q9P4: RM-821 VAR APAC AU CV BLACK
059Q9X5: RM-821 VAR APAC AU CV GREY
059Q8G3: RM-821 VAR APAC TH CV BLACK
059Q8G2: RM-821 VAR APAC TH CV GREY
059Q8G4: RM-821 VAR APAC TH CV RED
059Q9P1: RM-821 VAR AU CV RED
059Q9P3: RM-821 VAR AU CV WHITE
059Q9N8: RM-821 VAR AU CV YELLOW
059R8K0: RM-821 VAR AUSTRALIA AU CV CYAN
059R016: RM-821 VAR EU NL CV BLACK
059R086: RM-821 VAR EU NL CV RED
059R018: RM-821 VAR EU NL CV WHITE
059R1X9: RM-821 VAR EU NL CV YELLOW
059R593: RM-821 VAR EU NL KPN BLACK
059R594: RM-821 VAR EU NL KPN WHITE
059R595: RM-821 VAR EU NL KPN YELLOW
059Q9G9: RM-821 VAR EU TR TURKCELL BLACK
059Q9H0: RM-821 VAR EU TR TURKCELL RED
059Q9G8: RM-821 VAR EU TR TURKCELL WHITE
059Q9G7: RM-821 VAR EU TR TURKCELL YELLOW
059R0J3: RM-821 VAR IMEA MEA1 SA ETISALAT BLACK
059R0J4: RM-821 VAR IMEA MEA1 SA ETISALAT RED
059R0J5: RM-821 VAR IMEA MEA1 SA ETISALAT WHITE
059R0J6: RM-821 VAR IMEA MEA1 SA ETISALAT YELLOW
059R0H4: RM-821 VAR MEA3 AE CV MIDDLE EAST BLACK
059R0H2: RM-821 VAR MEA3 AE CV MIDDLE EAST RED
059R0H3: RM-821 VAR MEA3 AE CV MIDDLE EAST WHITE
059R0H5: RM-821 VAR MEA3 AE CV MIDDLE EAST YLW
059Q8G1: RM-821 VAR TH CV WHITE
059Q8G6: RM-821 VAR TH CV YELLOW
059R6N4: RM-821 VAR EU PORTUGAL PT TMN SL BLACK
059R9K2: RM-821 VAR EU PORTUGAL PT TMN SL WHITE
059R714: RM-821 VAR EURO2 CH ORANGE YELLOW
059Q805: RM-821 VAR APAC HK CV BLACK
059R6R9: RM-821 VAR APAC HK CV GREY
059R615: RM-821 VAR APAC HK CV RED
059R5X1: RM-821 VAR EU HR T-MOBILE SL BLACK
059Q852: RM-821 VAR HK CV WHITE
059Q851: RM-821 VAR HK CV YELLOW
059Q994: RM-821 VAR APAC NZ TELECOM BLACK
059R785: RM-821 VAR NZ TELECOM RED
059R6J4: RM-821 VAR NZ TELECOM YELLOW
059Q997: RM-821 VAR APAC AU TELSTRA Black
059Q9M6: RM-821 VAR APAC AU TELSTRA GREY
059Q9N2: RM-821 VAR AU TELSTRA RED
059Q9N4: RM-821 VAR AU TELSTRA WHITE
059Q9M9: RM-821 VAR AU TELSTRA YELLOW
059R8J9: RM-821 VAR AUSTRALIA AU TELSTRA CYAN
My Variant has got the Portico update, what now?
If you found your product code install Nokia Care Suit 5.0 "2013 edition
Thanks for Gregory devaux for skydriving this new Nokia care suit.
[TIP]It works on both Windows7/8, though in both cases be sure to install first
Microsoft Visual C++ 2010 Redistributable Package[/TIP]
Launch Product Support tool For Store 5.0 (Part of the Nokia Care Suit) or alternatively if you missed the link you can find it here
[CMD]"C:\Program Files (x86)\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0\ProductSupportToolForStore.exe"[/CMD]
[WARN]*DO NOT CONNECT YOUR PHONE YET[/WARN]
[NOTE]If you are a visual guy , here's a visually supported tutorial [/NOTE]
When the App finally launches Click on File > Open products > Navigate to Lumia 920 (RM821)
* Alternatively you can filter the result by typing RM821 and the Global Variant product will show up.
Click on Open , and you're going to see the Lumia 920 to your left.
Navigate to Programming (it's down on the left panel, if you can't see it just maximize your screen window)
Programming > Recovery.
In Recovery Click on "Find Online" button , and you'll be able to search for your Product code , once you find your Variant (which usually includes the color of the phone so be sure it matches or else its not your product code. Which is fine but is NOT RECOMMENDED)
Once you selected your variant click on download and wait till the 1.22gb download finishes.
Once it's installed you should click on Start (Bottom right)
Now a Progress box Called USB RECOVERY will check your update data (don't worry it won't download it again)
and then it'll show you that it lost the connection with your device ,This is when you plug in your phone Press and hold on Vol down and power button till you get a vibration and click on Retry (don't worry if the window closes without you pressing Retry._
If the Nokia Logo moved to the top , the flashing process has started and from here on then , there's nothing for you to do but wait .
Once its done it'll reboot and if your variant was correct the app will say it got recovered . (or it'll show you an error that you can ignore.)
When your phone finally gets launched , you'll be on Portico ... and you'll do pretty much all the things you did when you first got the phone.
Thanks for reading expect a video showing you how to use the flashing app soon.