Help.....Issues with the monster purity headphones wh-930 I have a nokia 920

[Darren Smith]

I have Monster Purity Headphones wh-930
Does anyone know if these are the right headphones for the 920 I hooked it to the phone and media controls dont work neither does the in-line mic and when i go to accessories the headphones dont show up it plays music fine just would like to get everything else working on it called nokia and they told me just to send it back where i got them from of course this was a gift for christmas and i dont have a proof of purchase.

FYI...I called monster and all they did was direct me to nokia

 

[jmerrey]

Are you using the controller that came with the headset, or a different one? If you are using the one that came with the headset and it's not working, I would exchange the headset, as it sounds like you have a defective one.

I'm not sure what the accessories area is in the settings of the phone. When connect my purity headphones, they don't show up there.

 

[Darren Smith]

in the settings if you scroll down on the 920 right above Nokia account there is a setting that say acessories....all that came with the heaphones were 2 tangle free cables and the headphones themselves

 

[david90531]

I have Monster Purity Headphones wh-930
Does anyone know if these are the right headphones for the 920 I hooked it to the phone and media controls dont work neither does the in-line mic and when i go to accessories the headphones dont show up it plays music fine just would like to get everything else working on it called nokia and they told me just to send it back where i got them from of course this was a gift for christmas and i dont have a proof of purchase.

FYI...I called monster and all they did was direct me to nokia

It should work if the one you got was the On-Ear one, because I just got one two days ago and the controls work perfectly, which is the only reason I got these headphones over other cheaper but better options (sound-wise), because it is fully compatible with WP.
So yeah if the controls don't work get a replacement for sure. Where did you get it from?

 

[david90531]

in the settings if you scroll down on the 920 right above Nokia account there is a setting that say acessories....all that came with the heaphones were 2 tangle free cables and the headphones themselves View attachment 25564

ok so yeah that's exactly the same one. you shouldn't have to do any set ups even, it worked as soon as I plugged it in.

 

[Darren Smith]

yeah i got them for christmas i think my brother got them from amazon
is there a retail store that sells these that i dont have to order them online i checked best buy and they didnt sell them

 

[david90531]

yeah i got them for christmas i think my brother got them from amazon
is there a retail store that sells these that i dont have to order them online i checked best buy and they didnt sell them

I bought them from MS Store. I don't know where you're at so I'm not sure..

 

[Darren Smith]

bout 2 hrs from here

 

[MSkulker]

AT&T stores carry them.

 

[Darren Smith]

i will check thanks

 

[loukkis]

i will check thanks

If you have not yet tried, reboot your phone.

 

[david90531]

I have a question about these actually, for ppl that own them

The headphones include two cables; the one with controltalk works perfectly, but the other one (without control buttons but with mic) when I plug it into the headphones the sound is distorted and not very clear at all, kind of like when radio station is getting interference. Is there a specific function for these cables and they're not meant to be connected to the headphones, or is this just a defect??

 

[david90531]

I have a question about these actually, for ppl that own them

The headphones include two cables; the one with controltalk works perfectly, but the other one (without control buttons but with mic) when I plug it into the headphones the sound is distorted and not very clear at all, kind of like when radio station is getting interference. Is there a specific function for these cables and they're not meant to be connected to the headphones, or is this just a defect??

Anyone that can help me with this??

 

[Jason Villeda]

Hey,

My cable stopped working today. I would also like to know more about where to find a replacement cable.. I know i can buy the monster inspiration cable, but I need volume control to work and I don't know if those will.

 

[Bull1shbuy3r]

I use the ones without controls whenever I'm using the headphones and they wotk perfectly with my ipad/macbook/L920 they DO NOT work with my 520 tho, whenever I plug them in the mobile goes mad, it will display volume 0/30 and won't play anything until I reboot...

 

[fiveaces01]

these are similar to some of the issues I experienced with my yurbuds earbuds that had an in line mic and the same button also had the pause music function. After using them for a while they began to act weird when I would connect them. The volume on the phone would go form 30 all the way down to 0 upon connection. The only way I could get this to stop was to use the earbuds on my pc for a few minutes and then re-connect to phone. However, if I used the pause or mic function the same problem came back. I eventually got another set of earbuds and try to use the button for pause or mic as little as possible...so far so good.