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  1. Masrit's Avatar
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       #1  
    Hey guys I have read before about doing a reset with the power button along with the down volume.
    But it isn't working. I was sitting on my couch, maybe 2 feet off the ground and my phone slid off and hit my carpet.
    No physical damage on the outside. It is really soft carpet.
    But the thing is. It won't turn on now. I try to plug it into the wall. Nothing. Into my computer. Nothing
    Any Advice/Help that you could give me?
  2. Nabkawe5's Avatar
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    #2  
    Its okey. Press and hold Volume - and Power and the Camera button for 10 seconds (or tell it vibrates).
  3. Masrit's Avatar
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       #3  
    Quote Originally Posted by Nabkawe5 View Post
    Its okey. Press and hold Volume - and Power and the Camera button for 10 seconds (or tell it vibrates).
    Yeah the longest I've held it down so far is 30 seconds. And then when it didn't I kinda taped it down because my hands had to be used for other things.
  4. dkp23's Avatar
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    #4  
    Warranty exchange or if you are within your exchange period, get another one. Why try to turn something on when it doesn't want to turn on? You will have the same issue again if you fix it this time.
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  5. Nabkawe5's Avatar
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    #5  
    Then it must be a connector fail (probably the battery , ask for a replacement unit) and while i'm not asking you to lie about it but please omit the falling part. its part of a phone to take a fall specially if it was on a thick carpet (if such a fall killed it , its not assembled right in the first place.)
  6. Sanjay Tummala's Avatar
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    #6  
    This is a big issue with lumia 920.. I have had mine replace and still having same issue, I email nokia uscare and the latest answer they came up is send it to the closest nokia repair center, How could this be if two phone that Ive got same shutting off issue! by the way press DOWN VOLUM AND POWER AT SAME TIME WILL DO THE TRICK TO TURN IT ON dont press camera button.
  7. Sanjay Tummala's Avatar
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    #7  
    My 3rd phone is coming and its not nokia lumia 920. I have HTC one X+ coming in 2 weeks..I will go back to android phone, I love my nokia 920 as much I hated it now
  8. genesis998's Avatar
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    #8  
    The Nokia Lumia 920 has a problem when you leave it over night on the wireless plate it fries the phone...
    the sensor in the phone or the Nokia firmware its not working right causing the phone screen to go black..
  9. irvin792's Avatar
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    #9  
    Quote Originally Posted by genesis998 View Post
    The Nokia Lumia 920 has a problem when you leave it over night on the wireless plate it fries the phone...
    the sensor in the phone or the Nokia firmware its not working right causing the phone screen to go black..
    mine works fine , I wirelessly charge mine every night
  10. xsonwong's Avatar
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    #10  
    I think it is some software problem...
    I don't have wireless charger will also have this problem, and this starts happening in last week.

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