1. kong u's Avatar
    Apologies if this is the wrong section. Didnt know if this problem was specific to the L920 or a general problem.

    So, I installed whatsapp the day I bought my phone and it installed fine. I encountered a couple problems while using the app.

    Firstly I could send photos but could not download received photos, then nearly a week later I could not send photos either. The tiny picture thumbnails appear in the thread but are not downloadable. Clicking on them brings up the loading bar for a split second and then disappears leaving the tiny thumbnail with no options to view. Not sure about other file types.

    Secondly, contacts weren't fully updating. There were a lot of people missing from my contacts list and these slowly made their way onto the list, but not all at once.

    Thirdly, I was getting notifications for messages that had already arrived and upon going to view the message there would be no new message received indicator.

    Fourthly, I uninstalled with intentions of reinstalling to correct the above problems but now I'm stuck trying to verify the account. Keeps giving me an error message saying Could connect to Whatsapp. Check network settings and try again later. Have tried this umpteen times. I'm in the UK so code is +44, then I drop the 0 making my number 7794XXXXXX. Hit continue and loading bar appears then takes me to above error message.

    Now I'm stuck without Whatsapp and New Year's is in less than 2hours :(
    12-31-2012 04:21 PM
  2. ttsoldier's Avatar
    Well. Whatsapp is very buggy for windows phone right now. We hope the devs are working on an update. As for the verification part, not sure about that. 😞
    12-31-2012 04:29 PM
  3. e4et's Avatar
    I uninstalled whatsapp this evening. Too frustrating to use, I have the same problems as the OP.
    I hope they release a new version soon.
    12-31-2012 04:45 PM
  4. kong u's Avatar
    Sorted! Uninstalled, restarted phone, downloaded whatapp, restarted and then installed. Not sure if this method solved the problem as I've been repeating combinations of this process all night.

    I did notice that the time that it worked whatsapp took longer to install in the app drawer
    12-31-2012 08:22 PM
  5. jdhooghe's Avatar
    Whatsapp results in huge idle drain for me so ultimately uninstalled. Big deal for those that actually use this
    12-31-2012 09:22 PM
  6. kong u's Avatar
    Now that I have solved the original problem... onto the next one.

    Where are the received pictures saved? Can't find them in my photos section
    01-01-2013 02:18 PM
  7. Griffinx's Avatar
    Will have to uninstall this...eating too much battery
    01-01-2013 03:06 PM
  8. ttsoldier's Avatar
    Now that I have solved the original problem... onto the next one.

    Where are the received pictures saved? Can't find them in my photos section
    Saved pictures album I believe.
    01-01-2013 03:40 PM
  9. kong u's Avatar
    For some reason I'm back to square one with the original problem. Don't know why its reverted to not downloading the pics again.

    Very buggy and very annoyed

    Also pics from previous downloads when it was working are nowhere to be found in saved pictures album
    01-01-2013 03:57 PM
  10. kong u's Avatar
    So decided to take my chances and reinstall whatsapp. Having connection issues like mentioned before. Seriously don't understand why it is giving me the error message
    01-02-2013 04:40 PM
  11. PhilS_UK's Avatar
    Works fine here in UK.....notifications have even started working properly to my surprise!
    01-02-2013 04:46 PM
  12. s_a_r_k_i_s's Avatar
    Still runs crappy on my 920.....I get over toast messages, then at times nothing....then the tile updates and when you go into the app you have to wait for the message to load....buggy to say the least. Hopefully the Devs sort it out asap.
    01-02-2013 05:13 PM
  13. rockstarzzz's Avatar
    For some reason I'm back to square one with the original problem. Don't know why its reverted to not downloading the pics again.

    Very buggy and very annoyed

    Also pics from previous downloads when it was working are nowhere to be found in saved pictures album
    Pictures downloaded =! Pictures saved, esp if you've turned auto-save off in Whatsapp.
    To save picture, after download, tap on picture, tap on ..., save to phone.
    01-02-2013 05:16 PM
  14. kong u's Avatar
    Works fine here in UK.....notifications have even started working properly to my surprise!
    I'm in the UK too. Market Harborough to be precise
    01-02-2013 05:18 PM
  15. rockstarzzz's Avatar
    This app has been super crap since its launch on WP. Anyone thinking Whatsapp devs are working on it, should even start believing in end of the world in 2012.
    That's not happening. Whatsapp developers have already emailed back to many users in the past saying they don't plan any extra support or resources for WP version. It isn't worth their time. On top of that, the one we have on WP8 right now is the one where Nokia devs have helped Whatsapp team according to the blog post by Nokia. So this is the best that will be around till we see WP9 or something.
    01-02-2013 05:18 PM
  16. kong u's Avatar
    If what you are saying is true then I'm truly disappointed. Why would they turn their backs and provide such a bad service. I communicate with a lot of my friends thru whatsapp and this particular problem has tarnished my first windows phone experience.

    I have no other real complaints except for some creaking and dust build-up around screen... which I can live with.
    01-02-2013 05:29 PM
  17. e4et's Avatar
    Anyone have any news for a possible update for whatsapp?
    02-11-2013 03:24 PM
  18. neoxphuse's Avatar
    No problems on my 920. Works like a charm. Toast/push notifications work well. Live tile works.
    02-11-2013 03:55 PM
  19. yeewiz's Avatar
    I too have a 920 and Whatsapp which run without problems. I send and receive pictures to iPhone and Android without issues. Live tile works fine although if you are in the app and a message comes in, occasionally it appears you can read the message and when you exit the app the live tile is indicating you have a message which is the message you've already read. Toast works fine for me too. To the OP, maybe the sender has an older version of Whatsapp?
    02-11-2013 05:09 PM
  20. neoxphuse's Avatar
    If you hit the back button the toast will still show, you have to hit the windows button to reset the number on the tile.
    02-11-2013 07:16 PM
  21. Benjamin Mendez1's Avatar
    I use it everyday more than even my text. Notification are instant like no other app. Yeah it drains the battery but I never had a problem with it shows the count of unread messages and like I said notification are super fast.
    02-11-2013 09:28 PM
  22. dabdoub81's Avatar
    For people who does not mind missing the notification although still working with don't know how , they can install app called Stop the music!
    huge different in battery life for me !! just give it a try .
    02-11-2013 09:37 PM
  23. Shameer Khan's Avatar
    i have purchased lumia925 3 days back... i am not able to install whats app in my phone.. every time i enter my number there comes an error stating "CHECK YOUR NETWORK SETTINGS AND TRY AGAIN"
    please help me .. i am from india
    10-19-2013 03:41 PM

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