Okay, so is the Clicking/Creaking Plastic normal or not?

[Squatting Hen]

I think, people are being too picky here. Sorry, but that's what I think.

I would agree, but once I experienced it, it truly is cause for concern.

 

[tommohammed]

Replaced my black 920 yesterday for this issue. New one is rock solid and feels so much more premium. Definitely get it exchanged.

On a side note, do you have heat issues?

 

[MadSci2]

Red - solid, no creaking. Take it back and get an exchange
Sent from my RM-820_nam_att_100 using Board Express

 

[HeyCori]

The top of my phone creaks a little bit if I push it in.

Of course, it's not much of a problem since I'm not usually pushing in the top of my phone.

 

[Squatting Hen]

This is an issue and there are minor versions of this and major ones. The entire top section of my phone would easily push in and click, not creak but click. Not just one small spot. Also the top section of my glass would move in and out as well. I pick up my phone a lot by holding the bottom with my thumb and the top with my middle and ring finger, this is how I noticed the defect.

New phone does not do this and my wife's does not do this. It was a defect.

 

[Louis Lau]

The top and bottom pieces are thin layer of plastic. The phone will make little clicking noise. Tops and bottom are the weakest point of the phone. Fixed the bottom by tighten the screws but the top is still make a clink when pressured. Its normal. Plus the tops if you open the sim card tray you will see how thin the top piece is. But if your screen is moving or popping out you should get it checked out thats not normal.

 

[Louis Lau]

yeah i think something is wrong with your phone my doesn't do that too.

 

[theeboredone]

The top of my phone creaks a little bit if I push it in.

Of course, it's not much of a problem since I'm not usually pushing in the top of my phone.

Exact same thing with my phone. It's not a big deal, and even when I do press down on it to create the sound, I just find it amusing. Given how many people complain about this issue or that on the 920, I'll take this as my "issue" and keep the phone any day of the week.

 

[920Walker]

Pressing the plastic for no need is one thing, but inserting the USB cable and headphone cable are necessities. If those sockets move with the plastic, don't know if they do or don't with the above problems, connections may be damaged through repeated fatigue.

 

[Kinalyx]

Mine creaks on the bottom near the usb port, its mainly on 1 side tho. Anyone know the torx bit size and where to get it? I think if i tighten the screws a bit it will help.

Shawn

 

[e4et]

The creaking on my lumia stopped after i put it in a silicone cover

 

[aggie]

first one I had creaked when a little pressure was put on the curved area of the back side. I had to take it and exchange it due to the home "button" being non responsive. The new one that I received is solid as a rock. Also noticed, my first one had the At&t globe with AT&T to the right of it in the upper left corner. This new one just has the AT&T globe. Not sure if anything other than that has changed between the earlier batches and this one.

 

[Justinian84]

So I've had two yellow devices with the same issue. It's obvious that it's a common issue from this and other threads, so I'm wondering if more recent shipments still have this problem?

These threads have really died down but I refuse to believe this is an isolated issue.

 

[lkhoe]

I sent mine to Nokia Care and it was fixed on that day itself. Creaking was in between power and shutter buttons, as well as all over the back cover.

Now its all firmed up. Didn't ask what the solution was coz was rushing.

 

[Justinian84]

I sent mine to Nokia Care and it was fixed on that day itself. Creaking was in between power and shutter buttons, as well as all over the back cover.

Now its all firmed up. Didn't ask what the solution was coz was rushing.

It might be worth asking what the issue is. I'm on my third yellow replacement and each one has exactly the same issue - creaking on the back and on the left side.

 

[devize]

My replacement lumia creaked at the sim tray slot. It now creaks at the bottom on the left side and occasionally on the right side above the volume rocker too.

Anyone notice that it is worse when the phone is hot? I guess the polycarbonate expands a bit when it gets hot and causes it to creak more. Right now I can't get it to creak at the volume rocker but when it is hot it is very easy to do and loud. Still much better than my original one so I'm going to keep it and not risk getting one that is as bad as my first one.

 

[alljeep]

My replacement lumia creaked at the sim tray slot. It now creaks at the bottom on the left side and occasionally on the right side above the volume rocker too.

Anyone notice that it is worse when the phone is hot? I guess the polycarbonate expands a bit when it gets hot and causes it to creak more. Right now I can't get it to creak at the volume rocker but when it is hot it is very easy to do and loud. Still much better than my original one so I'm going to keep it and not risk getting one that is as bad as my first one.

Same issue with my new cyan 920 I've had for 3 weeks. Worse when warm. Wanted to exchange until I went into an AT&T store and both their demo phones had the same problem. I suspect all of these will creak over time. No cyan phones in stock to exchange with anyway. I love my phone and its color, but the creaking plastic is getting old, fast.

 

[homieson89]

Yea mine creaks. On the top left and sometimes the mid bottom.. Guess this is normal.