Get ready for beta!

Prepare for Halo Wars 2 Blitz Mode beta: Everything you need to know!

One Windows

Microsoft is building a new Windows 10 Shell for PC, Mobile and Xbox

On the Inside

Everything you need to know about the Xbox Insider Program

Beautiful compromises

Surface Studio review: you'll want one, even if you don't need one


Is this the Surface Phone? Microsoft awarded patents for foldable devices

Windows Central Offers

MCSE Certification bundle is just $39

Even more improvements

All the changes found in Windows 10 build 15007!

Games as a Service

What does the cancellation of Scalebound mean for future Xbox exclusives?

Windows Central Offers

Save $90 on these FRESHeBUDS Pro Magnetic Bluetooth Earbuds

Returning for 2017

We're back with an new episode of #AskDanWindows

Lifetime Subscription

VPNSecure is currently 91% off

Our favorite things

The Best of CES 2017 Awards

Infinity Edge in your hand

The XPS 13 2-in-1 is the Dell convertible we've always wanted

Project Valerie

Razer just made a laptop with three — THREE! — 17-inch 4K displays. 😱

Great design from Palo Alto

HP's CES 2017 releases are truly gorgeous PCs

Intel and Google's big day

CES 2017 Day Two: New laptops, new phones, and old ideas made new

Take five is better than ever

The updated Lenovo ThinkPad X1 packs Kaby Lake chips and zero bloatware

Everything we know about the next Xbox: Project Scorpio


'Game Mode' for Windows 10 will power Xbox One and Scorpio games too

Buyer's guide

Best accessories for Microsoft Surface Book

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 8 of 8
  1. MSUDOG92's Avatar

    5 Posts
    Forgive me if this is something really easy to fix.
    About a week or so ago I noticed that if I clicked on a song with my Nokia from Xbox Music marketplace I could SEE the music playing on the phone but I could not hear it. Then I noticed the same thing if I started playing my songs from cloud storage. At first I thought there must be some issue with cloud or microsoft. Then I noticed today it is still doing it and I have a co-worker with a 920 that is NOT having this problem. I can hear music stored on the phone, from Nokia streaming service, etc but I can't hear anything from the music marketplace or cloud even though you can see that it is playing (the time counter is moving).
    Any advice would be appreciated.

  2. Huime's Avatar

    1,021 Posts
    reinstall market place and xbox hub?
  3. #3  
    Restart the phone.
  4. #4  
    This generally happens after you've pulled out headphones while listening to a song. It wasn't the case with WP7 but it is a WP8 bug where pulling headphones mutes volume instead of only just stopping the current song that was playing like in WP7.
  5. MSUDOG92's Avatar

    5 Posts
    I looked and I don't think those are apps you are allowed to uninstall
  6. MSUDOG92's Avatar

    5 Posts
    I've done a soft reset and that did not fix it.
    It is odd, I can hear everything except streaming from marketplace and cloud..I can stream anything else, nokia music, youtube, netflix, etc and have no issues
  7. duffro's Avatar

    1 Posts
    Global Posts
    7 Global Posts
    I've had the same issue. Sound worked on everything else besides Xbox music. A couple of restarts and it went back to normal. Only happened once and hasn't come back after that
  8. MSUDOG92's Avatar

    5 Posts
    I guess I should have replied here but I actually did a new thread..probably confusing to anybody looking at the new one..BUT what I discovered was the Nokia Music App (that I use a bunch) was causing this issue. I have a co-worker with a 920 and we were comparing our settings thinking maybe that was it. He noticed that about the only difference was I had teh Nokia Music app and he did not. So, I uninstalled it and then all the Xbox Music store, cloud, etc worked fine.
    I'm not an IT or programmer guy but my co-worker is. His thought was there must be something in the Nokia app that tells other music apps (xbox music) to mute or get quite when the Nokia is in use and something hung up.
    It was nice to know it was something simple as that rather than the phone was messed up.

Similar Threads

  1. My focus can't access apps on market place.
    By Janine81 in forum Samsung Focus
    Replies: 12
    Last Post: 07-26-2014, 06:14 AM
  2. Can we stream music from skydrive?
    By Guitarpik in forum Nokia Lumia 920
    Replies: 12
    Last Post: 02-25-2013, 08:28 PM
  3. An App & or website to watch the market place price changes?
    By sheldork in forum Windows Phone Apps
    Replies: 2
    Last Post: 01-19-2013, 07:11 AM
  4. Better music player on market place?
    By Dreamagain in forum Windows Phone 8
    Replies: 0
    Last Post: 11-15-2012, 06:02 AM
  5. Can't Download Apps from Marketplace
    By ItnStln511 in forum LG Quantum
    Replies: 4
    Last Post: 12-12-2010, 11:14 PM

Posting Permissions