- 01-02-2013, 11:11 PM #1
So, I had my second lockup on my 920. The first time was clearly a Bluetooth issue. But this time was a bit different. I left my phone downstairs on new years eve and didn't put it on the charger like I normally do. When I went to check my phone the next day it was dead. At first I thought it was not charged. So I set it on my charger. 3 hours later, it still would not come back up. So I plugged it in to a charger. And hour later it wouldn't come back. So I did a reset on it, and voilą it came back to life fully charged. However when I checked my start screen, two of my aps were not there. BBC and Weave aps were missing. I had to re-pin them. So I'm wondering if one of those aps caused the problem
01-02-2013, 11:57 PM #2
- 42 Posts
I have an ongoing support issue with Nokia Resolutions, and this was part of my e-mail to them on Christmas day:
Many people have complained about a reboot problem, but I've only experienced it once shortly after the Portico update. However, just an hour ago, I could not turn on my phone (last used an hour before that). I thought maybe I drained the battery, so I plugged it in and waited. Unfortunately I got no response, so I tried the 2-button reset.
After the phone turn on, I noticed my Weave and BBC live tiles disappeared (and those are my only live tiles). Not only that, but it appears I have lost part of the Portico update. I am now having Update 8.0.10211.204 (KB 2788412) available. I checked a bit, and see that I still have the keep WiFi on option, but lost the text replies to incoming calls feature BUT still having the settings available under Settings > Applications > Phone.
Btw, disregard my comment regarding text-reply not working. I wasn't aware that it only works for numbers in your People hub.
Last edited by C s G; 01-03-2013 at 12:50 AM.
- 01-04-2013, 08:02 AM #7
What is interesting about this is I brought my phone up last night and put it on the charge plate and it didn't lock up on me.
I don't understand why leaving it on the charge plate would affect it. I'm going to try an experiment today and leave it off the charge plate all day to see what happens.
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